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Santa Rosa Suites

2.5 star property

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Photo gallery for Santa Rosa Suites

Lobby
Exterior
Restaurant
Minibar, in-room safe, iron/ironing board, free WiFi
Suite (Master) | Living area | DVD player

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Escobedo, 930 Sur, Zona Centro, Monterrey, NL, 6400
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite

  • City view
  • Sleeps 4

View all photos for Suite (Master)

Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Master)

  • City view
  • Sleeps 2

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About this property

Santa Rosa Suites

Hotel with free parking, 5-minute walk to Macroplaza
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Santa Rosa Suites offers 29 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. This accommodation offers separate sitting areas and includes sofa beds. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Santa Rosa Suites, you're just a quick walk from Macroplaza. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 5 minutes by foot from Macroplaza and a 5-minute drive from Monterrey Institute of Technology
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Santa Rosa Suites also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Monterrey hotel is smoke free.

Guests are served a free breakfast.
Santa Rosa Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • DVD player
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Santa Rosa Suites
Santa Rosa Suites Hotel Monterrey
Santa Rosa Suites Monterrey
Santa Rosa Suites Hotel
Santa Rosa Suites Monterrey
Santa Rosa Suites Hotel Monterrey

Santa Rosa Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Javier, Tucson AZ

Disliked: Cleanliness, staff & service, room comfort

Worst service I've ever experienced in a hotel.

It had a horrible service they made my life living h ell and I had to change hotels in 2 days.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

it was a good experience. staff was helpful and it's coveniently located

8/10 Good

mary, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, will definitely return

8/10 Good

Magaly, Saltillo

Liked: Cleanliness, staff & service

Hotel cerca de la macro plaza

Está muy céntrico. Pero le falta remodelar alfombra. En general bien muy tranquilo ideal para familias y descansar.

8/10 Good

Magaly, Saltillo

Liked: Cleanliness, staff & service

El hotel esta muy cerca del centro

El internet no funciono nunca. La alfombra esta algo vieja. En general el estado de la habitación estuvo ok pero necesita modernizarse un poco

4/10 Poor

Pablo Mariano, MEXICO,DF

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

BIEN

BIEN

10/10 Excellent

gabriela, san antonio, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no se reservo por parte de ud

Por parte del hotel no tuve problemas, el problema fue con ustedes que no hicieron la reservación.

2/10 Terrible

S Maricela, NUEVO LAREDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUEJA

MALISIMO TRATO ... NUNCA ME HABIA PASADO QUE LLEGANDO A EL HOTEL NO ME TOMARAN EN CUENTA LA RESRVACION CON LA CONDICIONES QUE SOLICITE , me dijo el encargado que siempre tiene problemas con ustedes y que en caso de darme la habitación seria en nivel mas bajo y sin el desayuno..Le comente que hablaría con ustedes que me diera 5 minutos .. el caso es que nunca me contestaron ustedes para darme una solución a mi reservación 8004015531802, y me regreso a los 5 minutos a tomar la habitación , me informa el recepcionista que ya no tenia ninguna habitación disponible , fue frustrante ya que no había disponibilidad en los hoteles cercanos . les pido de favor hablen con sus afiliados ..

2/10 Terrible

Rafael, Matamoros Mexico

Liked: Cleanliness
Disliked: Staff & service

BUENAS INSTALACIONES, MUY MAL SERVICIO NO WIFI

Desde el incio un desastre..La recepcionista, una señora joven madura, bastante incompetente, ni siquiera sabia que era hoteles.com Tuvimos que esperar que hoteles.com le llamara y aun asi no queria darnos la habitacion.. Hasta que el gerente general lo autorizo pudieron darnosla..La habitacion en general buena y aceptable,pero sin red de internet.. Hoy en dia es imprescindible el servicio de internet, llamamos a recepcion y nunca nadie pudo darnos una respuesta.. La habitación esta comoda y el hotel bien ubicado, pero al no contar con internet y no tener una atencion respetuosa en recepcion, lograron que jamas vuelva ni los recomiende..

8/10 Good

ANGEL Y ARACELI, MORELOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble por tan bello y amable, MONTERREY.

Muy agradable el hotel, y el personal, siempre dispuesto a darte información sobre lo que podías conocer. El hotel aunque es pequeño pero muy confortable, está situado en el centro de la ciudad y eso hizo muy fácil el poder desplazarnos a diferentes puntos de interés. Realmente lo recomiendo, pues además resultó muy económico. Gracias EXPEDIA por tu apoyo.

4/10 Poor

Federico, monclova

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

se quedó en el pasado

Es un hotel muy descuidado

8/10 Good

shimizu

Liked: Staff & service, room comfort

市内観光に最適。

非常に親切に対応してもらいました。近隣に近代的ホテルが出来ていて、難しい立場とおもいますが、マニュアル化されず、残ってほしいとおもいます。