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Palacio Hotel

Property class: 3.5

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Photo gallery for Palacio Hotel

Superior Double Room, 1 Double Bed, Terrace | Terrace/patio
Reception
Interior entrance
Property entrance
Lift

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Bartolomé Mitre 1364, Ciudad Vieja,, Montevideo, 11000
  • Place, Montevideo Cathedral
    ‪1 min walk‬
  • Place, Solis Theater
    ‪1 min walk‬
  • Place, Independence Plaza
    ‪1 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, free WiFi

Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite | Minibar, in-room safe, desk, free WiFi

Standard Room, 1 Double Bed, Ensuite

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Private Bathroom

Standard Twin Room, 2 Single Beds, Private Bathroom | Minibar, in-room safe, desk, free WiFi

Standard Twin Room, 2 Single Beds, Private Bathroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace | Minibar, in-room safe, desk, free WiFi

Superior Double Room, 1 Double Bed, Terrace

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio Hotel

A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Palacio Hotel offers 20 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Palacio Hotel. During your stay, you're just a quick walk from Plaza de la Diversidad Sexual. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a front desk safe and a lift
  • Steps from Peatonal Sarandí and Plaza de la Diversidad Sexual
As a guest of Palacio Hotel, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This 3.5-star Montevideo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacio Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo

Palacio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 212 reviews
Rating 8 - Good. 40 out of 212 reviews
Rating 6 - Okay. 19 out of 212 reviews
Rating 4 - Poor. 5 out of 212 reviews
Rating 2 - Terrible. 7 out of 212 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Galen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for what I was looking for.
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
PLUS : safe refrigerator air conditioner secure building location MINUS: very noisy inside the tiny hotel - elevator, doors slamming, shutters bang in the wind too much (unusable) furniture in room difficult to walk around bed low water pressure in shower, sink, bidet
Stayed 4 nights in Jan 2026

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is inside an old bulding and they have maintained its old character -the floors; toilets, elevators, and the rooms themselves all keep the look from old times. It’s okay during the day, as the area around it is busy, but it can feel a bit unsafe at night, as the area empties and some homeless people stay around. I didn’t like the fact that whenever leaving the hotel -for example when going for a walk- one has to leave the room key, and then upon return, walk to the reception and retrieve it again. It is I suppose for security reasons, but that should given them motivation to upgrade then to more modern safety features. The WiFi was working average, so don’t expect to be able to work here during your stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities
The room was clean, nice A/C, great views from our balcony, warm and responsive staff
Stayed 2 nights in Dec 2025

8/10 Good

Raywon

Liked: Cleanliness, staff & service, room comfort
The location is excellent!! The balcony faces west so you can catch sunset. You can go up to the roof top if you don’t have a balcony room. I could see ocean on both sides. The door and drawer handles fell off. At first the place seem old but I grew to love the charm. It’s old city.
Stayed 2 nights in Dec 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value, kind and amiable staff. Top floor rooms with balcony are great
Stayed 3 nights in Dec 2025

8/10 Good

Timothy

Stayed 3 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
The staff was extremely friendly and the hotel was clean and centrally located, with a cute old elevator. They do need to repair the door handle for Room 61, though.
Stayed 2 nights in Dec 2025

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, amenities
Nice cozy vintage looking room. Very helpful staff and location is excellent. If you are doing Hop on/off bus, their stop is less than 5 mins walk away. Only thing, since they kept the patio doors open - there were a lot of flies in the room but honestly, as day faded - so did they.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was super friendly and helpful and we enjoyed our stay!
Stayed 6 nights in Nov 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service
A wonderful charming hotel of colonial character, with very helpful and friendly staff and a great central location. Our room had even a balcony from where we could watch the sunset. The hotel offers only basic amenities, but there are great breakfast cafés nearby and lots of restaurants too.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jordana

Stayed 1 night in Nov 2025

6/10 Okay

John

Disliked: Property conditions & facilities
A little grim with the main attributes being the cost and location. A cheap bed for the night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for one night, ideal location as only a short walk to the hop on hop off tourist bus stop. Also walking distance to the Buquebus boat station.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and well located hotel

Clean room and facilities, friendly staff and close to Montevideo's many places of interest. I would stay here again.
Stayed 8 nights in Jun 2025

6/10 Okay

Mario, Santiago

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Even though the property has its charm as a building from a different era, the staff should work on improving their service skills, and the amenities and facilities could be better.
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is rustic in a good way. Friendly and helpful staff.
A different tableau on each floor.
The classic elevator
View from the roof. Staff suggested taking a look from the top.
Stayed 3 nights in Aug 2025

10/10 Excellent

SING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in the old town center

Excellent 2 nights in the old city center walking distance to the Ferry arrival and HOHO bus stop .
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricky, Lathrop

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place w/an old nostalgic vibe. Felt a bit like a ghost town w/most shops closed. Maybe because it was winter time. Urea’s a whole was underwhelming. Maybe in the summer it is more lively. Still a cool historic looking hotel & walking distance to main plaza, market & old town!
Stayed 1 night in Jun 2025

10/10 Excellent

RAMON

Liked: Cleanliness, property conditions & facilities
Beautiful building!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming, old-fashioned, but very cozy, close to restaurants and shops; they serve great coffee in the mornings. I highly recommend it. Couple from Port Charlotte, FL, USA. JC and CM
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a nice little hotel, the bed was confortable and the room was clean. If you want to be close to the historic center, this is a good choice.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in the Ciudad Vieja and close to all of the surrounding attractions. The antique elevator works well and the staff are very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Meredith

Everywhere we usually stay was booked. This was a pleasant surprise. It's the best buy you'll find. Our room had very large terrace with beautiful view
Stayed 1 night in Apr 2025