Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

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1214 Crescent St, Montreal, QC, H3G 2A9
  • Place, Crescent Street
    ‪1 min walk‬
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪21 min drive‬

Room options

2 Queen Beds Suite Nonsmoking

  • Sleeps 5

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(98 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(75 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(46 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Nonsmoking

  • Sleeps 4

Suite, 1 King Bed with Sofa bed

  • Sleeps 4

Standard Room, 2 Queen Beds

  • Sleeps 4

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About this property

Comfort Suites Downtown

A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Sainte-Catherine Street and 6 minutes on foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered parking on site (CAD 40 per night)
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 575853, 2026-07-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 500 out of 1378 reviews
Rating 8 - Good. 418 out of 1378 reviews
Rating 6 - Okay. 283 out of 1378 reviews
Rating 4 - Poor. 100 out of 1378 reviews
Rating 2 - Terrible. 77 out of 1378 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandra

Stayed 1 night in Feb 2026

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, amenities
Hotel common areas were clean and well kept.Staff were great They got us checked in very early after our flight landed at 9;45 which was fantastic. Room was old and needed upgrades . But was tidy and the beds were very comfortable. however There was black mould on the carpet outside our bathroom from water leaking out of the shower.
Stayed 2 nights in Feb 2026

2/10 Terrible

Ashley

Stayed 1 night in Feb 2026

8/10 Good

Yvan

Stayed 1 night in Feb 2026

6/10 Okay

Teodora

Liked: Cleanliness
Room was in good condition, a little bit old, but clean.
Stayed 1 night in Feb 2026

2/10 Terrible

Matthew

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was dirty, one of the beds was broken on one side, coffee maker didnt work. Body wash empty. Ceilings crubling cobwebs, low dusting clearly never gets done. Wall paper peeling off every sing wall. Blankets were stained with holes in both comforters. I could go on but you get the picture.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities
All goid
Stayed 3 nights in Feb 2026

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Feb 2026

4/10 Poor

Daniel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The wallpaper was peeling off the walls. The sink leaked.
This was found when I opened the hide a bed. Not impressed.
Stayed 1 night in Feb 2026

10/10 Excellent

Lia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clea room friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness
Disliked: Amenities
Staff was nice and friendly. Easy check in/out processes. Room was neat. Breakfest was as expected. For the price I would come again
Stayed 2 nights in Feb 2026

8/10 Good

Yvan

Stayed 1 night in Feb 2026

8/10 Good

Bruce

Liked: Cleanliness, staff & service
This hotel is always my first choice when visiting Montreal (several times a year). It has a great, central location with comfortable rooms, friendly/helpful staff at a very fair price.
Stayed 1 night in Feb 2026

6/10 Okay

DANYKA

Travelled with family
Liked: Staff & service
Staff was great! Room were dated.
Stayed 2 nights in Jan 2026

8/10 Good

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness
Hotel staff were extremely friendly and helpful!
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room and a good breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Rachel

Stayed 3 nights in Jan 2026

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and professional, and the room, lobby and kitchen area were clean. The location was excellent with lots of dining options nearby and close to transit and the Bell Centre. Highly recommend
Stayed 2 nights in Jan 2026

8/10 Good

Martin

Stayed 1 night in Jan 2026

6/10 Okay

Glen

Travelled with group
Good value.
Stayed 2 nights in Jan 2026

8/10 Good

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Alexandru

Stayed 1 night in Jan 2026

8/10 Good

Timothy

Liked: Cleanliness, amenities
Room definately wasn't spotless lol. Staff was helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
efficient
Stayed 2 nights in Jan 2026

8/10 Good

clayton

Travelled with family
Older hotel but good. Great Location, Elevator is the slowest in history :-) AND Parking? I have a truck....$60 per night ! Yikes...
Stayed 2 nights in Jan 2026