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Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Lobby
Free daily on-the-go breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Sainte-Catherine Street
    ‪2 min walk‬
  • Bell Centre
    ‪5 min walk‬
  • McGill University
    ‪8 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, (2904)
The price is €142
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Best Western Plus Montreal Downtown-Hotel Europa

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sainte-Catherine Street and 6 minutes on foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2025-07-31, 575853

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 1007 reviews
Rating 8 - Good. 319 out of 1007 reviews
Rating 6 - Okay. 205 out of 1007 reviews
Rating 4 - Poor. 77 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

aleigha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible! Friendly and accommodating. Room was clean. Breakfast was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Timmins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pricing, very nice rooms, and the breakfast was totally sufficient. It would be nice if the breakfast lasted until 10, but I'm just not a morning person. The parking was a bit odd as the lot is underground, under the holiday inn down the road, but it was convenient and there are a few options in the area if valet parking isn't your thing. Would certainly stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Emily

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Normand

Stayed 1 night in Feb 2025

4/10 Poor

Daisy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so friendly staff,room was cold as tyere was a power outage,no back up emergency light, breakfast was delayed as it opened late.
Stayed 1 night in Feb 2025

8/10 Good

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vannary

Stayed 1 night in Feb 2025

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here. Very nice room. Very close to the stadium and metro. Very good food close by.
Stayed 4 nights in Feb 2025

4/10 Poor

Kerri

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Stay away

The cost of this hotel is not worth the price. The Holiday Inn just down the street is nearly the same price and worth every dime. The "free breakfast" may be one of the worst breakfasts I've ever see . You get powdered eggs, sausage, toast and maybe oatmeal. No bananas. The cut of time is firm and no re fills happen 45-30 minutes prior. Parking is a zoo. They claim parking is on site but it is not. The valet will drive you to where they park. Guess what, it's in the holiday Inn down the street and you get charged more. Valet doesn't get the vehicle for you, you have to go get it. The other option is they tell you up the road at another parking lot. Parking isn't part of the hotel and you have to pay cash. As a group, three of us were charged different cash rates for parking in the same spot. Seriously, unless you want to just party hard on Crescent and need a spot to KO, do youreself a favour and stay else where.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and going to the Bell Center. All within walking dustance
Stayed 4 nights in Feb 2025

10/10 Excellent

shashi

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

8/10 Good

stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated... No restaurant on site but multiple in the area
Stayed 1 night in Feb 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Next to bell center
Stayed 3 nights in Feb 2025

8/10 Good

stacey

Travelled with family
Liked: Cleanliness, staff & service
Very dated...elevator very slow
Stayed 4 nights in Feb 2025

8/10 Good

Greg

Stayed 2 nights in Feb 2025

8/10 Good

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Lugar accesible. No tiene estacionamiento. El desayuno es exactamente el mismo cada día. Còmodo para familia. Los cuartos limpios.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great location 👍
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Sabrina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

christopher

Liked: Cleanliness
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay during hockey season
Stayed 3 nights in Jan 2025

10/10 Excellent

Flavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025