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New Hotel Moxy Montreal Downtown

4.0 star property

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Photo gallery for New Hotel Moxy Montreal Downtown

Exterior
Bar (on property)
Gym
Reception
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
910 Rue Saint-Jacques, Montreal, QC, H3C 1H1
  • Place, The Underground City
    ‪1 min walk‬
  • Place, Montreal Convention Centre
    ‪8 min walk‬
  • Place, Sainte-Catherine Street
    ‪8 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

New Hotel Moxy Montreal Downtown

Family-friendly hotel with 24-hour fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
New Hotel Moxy Montreal Downtown offers 216 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

During your stay at New Hotel Moxy Montreal Downtown, you're just a quick walk from Bell Centre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a 24-hour gym and a sauna
  • Within a 10-minute walk of Bell Centre and Sainte-Catherine Street
  • Dogs welcome for a fee
As a guest of New Hotel Moxy Montreal Downtown, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The family-friendly New Hotel Moxy Montreal Downtown also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Montreal hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 10:30 AM.
New Hotel Moxy Montreal Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 37.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CAD 1.50 to 21 for adults and CAD 1.50 to 1.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Books
  • Foosball table
  • Games
  • Hot tub
  • Indoor pool
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Built in 2025
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per pet, per night (maximum CAD 210 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately CAD 1.5 to 21 for adults and CAD 1.5 to 1.5 for children
  • Covered self-parking fee: CAD 37.50 per night (in/out privileges)
  • Pet fee: CAD 70 per pet, per night (maximum CAD210 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
Property Registration Number 320083, 2026-12-02
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Moxy Montreal Downtown
New Moxy Montreal Montreal
New Hotel Moxy Montreal Downtown Hotel
New Hotel Moxy Montreal Downtown Montreal
New Hotel Moxy Montreal Downtown Hotel Montreal

New Hotel Moxy Montreal Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 343 out of 473 reviews
Rating 8 - Good. 84 out of 473 reviews
Rating 6 - Okay. 30 out of 473 reviews
Rating 4 - Poor. 5 out of 473 reviews
Rating 2 - Terrible. 11 out of 473 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean Hotel, friendly staff, walking distance to everything, great pool and gym
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Staff very friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel experience was fantastic with game/movie/lounge room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moxy is my favorite hotel in Montreal!!! The rooms are great , staff is welcoming, the gym is amazing and really good quality for price. That was my 2nd stay and not the last!
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Yanhan

Hotel is perfect like the design
Stayed 2 nights in Sep 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect :)

Superbe chambre, lit excessivement confortable, grande baie vitrée. Superbe salle de bain. Très propre. Seul défaut (ça fait visiblement partit du concept mais quand même) : pas de café dans les chambres :O Drink de bienvenue super bon et apprécié. Très bon service à l'acceuil
Stayed 2 nights in Sep 2025

10/10 Excellent

Dustin, Lawrencetown

Stayed 1 night in Sep 2025

10/10 Excellent

Jone

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Would stay here again.
Stayed 3 nights in Sep 2025

4/10 Poor

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Meh

Room was clean, reception friendly, no coffee in the room and uber would need to be picked up at reception :/ pricey and there weren’t any special events going on to justify it. Overall would be fine but for the price. We asked for two queen as well but got two double.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Def worth the stay

Very convenient location. Staff was great. Free welcome drink tasted great. Room was stylist and modern. Clean and comfortable. 100% will stay here again next time we visit Montreal. EV charging is advertised, and available, however it’s an extra $10 charge. Which is quite expensive depending on how much charge you arrive with!
Stayed 1 night in Sep 2025

10/10 Excellent

Airah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and a convenient walking distance spot. Had a wonderful stay! Will definitely be staying there again!
Welcome drinks were a beautiful touch after a long drive!
Stayed 2 nights in Sep 2025

2/10 Terrible

Donya

Disliked: Cleanliness, staff & service
Ignored at the bar two different nights. Bartender were too busy to acknowledge me but as soon as a white male entered, they was available to help. The first night, the bar was not packed but another guest noticed me waiting and came over to me to help to get service. Magically the batender helped we laughed it off but. … Another night three different bartenders …both ignore me and help others as soon as they approached the bar.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

8/10 Good

Rowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, clean, well maintained and close to the train station. No free breakfast though, so it loses a star. The staff were very nice, and they played good music in the elevator.
Stayed 1 night in Sep 2025

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Great location - Terrible service

Very poor service overall. Our room wasn’t ready, amenities like the microwave and laundry were broken, housekeeping missed requests, and even a simple birthday gesture was declined. What made it worse is that after raising all these issues with management, nothing was done — only excuses about why problems exist. A very disappointing experience.
Stayed 6 nights in Aug 2025

6/10 Okay

Thilini

Travelled with family
The hot chocolate was horrible the english breakfast tea was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

xiao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, nice room and pool, reasonable price, very friendly staff, recommended!
Stayed 1 night in Sep 2025

10/10 Excellent

Majda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around the hotel was amazing… the staff was so friendly and helpful especially a front desk young lady named Mia.. the room was very clean and the perfect size and modern decorative to our taste.. the pool req. area was very spacious and clean.. we will definitely be staying here again ❤️
Stayed 2 nights in Sep 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new Hotel

We've picked Mozy after searching among dozen of hotels and glad we made the right choice. This is a new hotel with a gym, pool and sauna. Underground parking is $36 per day but we parked across the street for $21 as the neighbour is fairly safe. 10 minutes walk to the nearest metro. Walking distance to Old Montreal. Only down side is there are no breakfast included and no coffee machine in the room. The coffee sold in the lobby cafe was terrible but there are few coffee shops at the Metro.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hugues

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brand new. staff was very lovely all around.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay from start to finish!
Stayed 2 nights in Sep 2025