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Mystic River Hotel & Suites Near Casinos

2.5 star property

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Photo gallery for Mystic River Hotel & Suites Near Casinos

Lobby sitting area
Exterior
Deluxe Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, soundproofing
Interior entrance
Lobby sitting area

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
9 Whitehall Avenue, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪6 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪11 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Deluxe Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Mystic River Hotel & Suites Near Casinos

Hotel with free parking, near Mystic Aquarium and Institute for Exploration
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, conference space and dry cleaning are on-site.
Mystic River Hotel & Suites Near Casinos offers 147 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the helpful staff at Mystic River Hotel & Suites Near Casinos. During your stay, you'll be within walking distance of Mystic Aquarium and Institute for Exploration. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include locker space, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 12 minutes by foot from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea
As a guest of Mystic River Hotel & Suites Near Casinos, you'll find a fitness centre, a terrace, and a vending machine. Event space at this hotel measures 2442 square feet (227 square metres) and includes conference space. Public spaces have free WiFi. An arcade/games room, multilingual staff, and a garden are also featured at the business-friendly Mystic River Hotel & Suites Near Casinos. Free self parking is available.

This Mystic hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,442 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 25 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Mystic Hotel
Mystic River & Suites Casinos
Mystic River Hotel & Suites Near Casinos Hotel
Mystic River Hotel & Suites Near Casinos Mystic
Mystic River Hotel & Suites Near Casinos Hotel Mystic

Mystic River Hotel & Suites Near Casinos Reviews

Reviews

5.4
Rating 10 - Excellent. 137 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 203 out of 1001 reviews
Rating 4 - Poor. 190 out of 1001 reviews
Rating 2 - Terrible. 289 out of 1001 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kimberly

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting, there was mold and dirt all over the floor. The room smelled like must. We didn’t even stay the night because of how bad it was.
Stayed 1 night in Nov 2025

6/10 Okay

Lindsey

Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
Obvious room renovations. They were very nice. The bathroom was beautiful. Not sloppy workmanship like you often see in many hotels. Had all the amenities.
Stayed 1 night in Nov 2025

8/10 Good

rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing really stood out
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Staff & service, amenities
Clean room. Bed and pillows very comfortable. Nice to see a hair dryer!
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, Thornwood

Stayed 1 night in Nov 2025

8/10 Good

Luis

Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I was very disappointed that this hotel was offered on Hotels.com. The building was run-down, the WIFI did not work, there was no on-site dining, the only security was a camera over the side entry door which was not locked at night. I would not ever recommend staying at this location.
Stayed 5 nights in Oct 2025

6/10 Okay

Frazier

Liked: Staff & service
The staff is highly motivated to put an old property to its best use. The facility needs work. My room had visible mold in a number of places. The in room air conditioner was very loud.
Stayed 2 nights in Oct 2025

6/10 Okay

Chrystal

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Quiet staff was helpful however there was a lot of patch work and we had clumpd of hair in the shower and shower drain. Overall the room was comfortable but needed to really be cleaned and fixed up.
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness
Was a comfortable stay
Stayed 1 night in Oct 2025

4/10 Poor

david

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is rundown. Looks abandoned from the road side. No lock on the outside door so anyone could walk in. It smells musty. At least the ac worked and the bed was comfortable enough.
Stayed 2 nights in Oct 2025

10/10 Excellent

Morgan

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property on the outside was very out dated . Some musty smells in the room .
Stayed 1 night in Oct 2025

6/10 Okay

Craig

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pictures on the Expedia site depicting this property must have been taken years ago as there was no relation to what we saw with our own eyes. Although the room provided us with an opportunity to rest and sleep, it was very outdated as the entire property was. The room has a kind of musty odor and the mattress cover on the pull out bed was stained and had evidence of mouse droppings. The nightly price we paid of $350 was not in relation to the overall conditions.
Stayed 1 night in Oct 2025

2/10 Terrible

Deztiny

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting and dirty toilet had been used and toilet paper left inside , walls had chipped paint and a hole in the wall , bed threading coming out I didn’t stay at all I went elsewhere
Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is in need of major infrastructure updates. It is quiet, almost to an abandoned feel. Attempts at a face lift is evident. It is adjacent to an empty restaurant and other building.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is an empty, former restaurant attached to the hotel which makes it look like it might be sketchy but the lobby and rooms very clean, comfortable and well decorated. The staff was very friendly too. Don’t judge a book by its cover. It was a very nice stay for a great price and close to the aquarium.
Stayed 1 night in Sep 2025

4/10 Poor

Lynne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is located close to Foxwoods and mystic Aquarium. We were able to check in earlier than 3. The outside of the hotel is not ideal. The outside doors that say locked 24/7 were wide open. No key required. The room was ok however someone tired to get into our room in the middle of the night. I always put something in front of the door overnight. We were woken up by a loud band. The top foor was half open and the it not for the loud bang of the luggage rack slamming into the door, someone could have walked into our room and we wouldn't have know it. We believe they had a key. The bottom lock was also unlocked. We lock everything when in the hotel room.
Stayed 1 night in Sep 2025

8/10 Good

Jeffry

Stayed 4 nights in Sep 2025

10/10 Excellent

Cherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Agnes

Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Disliked: Property conditions & facilities
This hotel has changed hands several times in the last fifty years and little has changed. It is clean and fine for an inexpensive overnight stay but feels a bit worn and outdated. The staff was pleasant and the check-in/out process straightforward.
Stayed 1 night in Sep 2025

4/10 Poor

Corey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a place I hood stay at it again
Stayed 2 nights in Jul 2025

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