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Aparthotel

Karen Plains Hotel

5.0 star property
VIP Access

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Photo gallery for Karen Plains Hotel

45-inch flat-screen TV with cable channels, Netflix, Hulu
Property video
Premium bedding, down duvets, memory-foam beds, individually decorated
In-room dining
Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Gym
  • Breakfast available

Explore the area

View in a map
Karen Plains Rd, Nairobi, Nairobi County, 00100
  • Place, Karen Country Club
    ‪20 min walk‬
  • Place, The Hub Karen
    ‪3 min drive‬
  • Place, Oloolua Nature Trail
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪26 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Balcony view

Deluxe Room, Balcony

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

Premium bedding, down duvets, memory-foam beds, individually decorated

Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, down duvets, memory-foam beds, individually decorated

Standard Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment

Premium bedding, down duvets, memory-foam beds, individually decorated

Family Apartment

  • 66 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Royal Room

Premium bedding, down duvets, memory-foam beds, individually decorated

Royal Room

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Premium bedding, down duvets, memory-foam beds, individually decorated

Basic Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Double Room

Premium bedding, down duvets, memory-foam beds, individually decorated

Exclusive Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, down duvets, memory-foam beds, individually decorated

Deluxe Double Room

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, down duvets, memory-foam beds, individually decorated

Standard Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Karen Plains Hotel

A 24-hour health club, a snack bar/deli and a steam room are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and a business centre. Each apartment features thoughtful touches, such as a pillow menu and slippers, along with free WiFi and a flat-screen TV with cable channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area.
Karen Plains Hotel offers 70 shared accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and complimentary slippers. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a separate bath and shower, complimentary toiletries and toothbrushes and toothpaste.

This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Karen Plains Hotel, you'll be within walking distance of Karen Country Club. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. Built in 2010, this luxury aparthotel has 70 apartments over 5 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a memory foam bed.
  • Each apartment offers a memory foam bed, a dining area and a sitting area
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • English breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 3 meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym, a steam room and fitness classes
  • 10 minutes by car from Nairobi National Park and 15 minutes from Yaya Centre
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Karen Plains Hotel offers its guests a 24-hour health club and a steam room. There's a snack bar/deli on site. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces.

WiFi is free in public spaces. Event space at this aparthotel measures 753 square feet (70 square metres) and includes a conference centre. The luxury Karen Plains Hotel also features a vending machine, laundry facilities, and discounted use of a nearby fitness facility. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Karen Plains Hotel was completed in January 2025.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

For a fee, guests can enjoy a English breakfast daily from 9:00 AM to noon.

Property amenities

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free cot

Food and drink

  • Cleaning supplies
  • Paper towels

Dining

  • Daily English breakfast available 9:00 AM to noon for a fee: USD 10 for adults and USD 5 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (753 square foot of space)
  • Coworking space
  • Desk chair
  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rug in room
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lever door handles
  • Lift (71 centimetre wide door)
  • Portable hoist available
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Daily housekeeping
  • Free bottled water
  • Local maps
  • Phone
  • Restaurant dining guides
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • 24-hour health club
  • Fitness classes
  • Gym
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 70 units
  • Access via exterior corridors
  • Built in 2010
  • Cleaning products are eco-friendly
  • Connecting units available
  • Gated community
  • Individual decor
  • Individual furnishings
  • Renovated - January 2025
  • Shared accommodation
  • Soundproofing

Policies

Check-in

Check-in start time: midnight; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 20 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 65 per room (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (up to 18 years old)
  • Credit card charges are subject to a surcharge of 20 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Karen Plains Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

karen plains hotel Nairobi
karen plains hotel Aparthotel
karen plains hotel Aparthotel Nairobi

Karen Plains Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hussain

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was very comfortable
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, room comfort, communication
Very nice staff, nice hotel, very clean. I stayed her for 1 month. Will definitely come back.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

euphrase

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ewart

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. The staff, excellent. Thanks very much to Sharon, Sheila and Hellen for taking extra steps to ensure guests are comfortable. Wonderful job.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, room comfort, communication
Mall and grocery store within walking distance
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

euphrase

Liked: Cleanliness, property conditions & facilities, communication
Excellent services but lack of mosquito nets made sleeping impossible- terrible bites and exhaustion.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

marshall

From the moment I arrived to the moment I left I had the best treatment ever as I was welcomed with cheerful smile and great hospitality. A lady called Sharon who welcomed me went out of her way to make me feel at home and made me settle in well. The room was a great standard and kitted out with all modern cons. I will definitely book here again. The close proximity to the mall makes it more ideal.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Pelagia

Liked: Cleanliness, amenities, communication
The rooms are spacious. Really loved my stay there. Its opposite to a shopping mall which is a great advantage. The staff were absolutely amazing. Especially Sheila. She was outstanding. Very professional and helpfull. The only downfall was the water wwas cold on some days.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, room comfort, communication
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

KELVIN

Stayed 2 nights in Dec 2025