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The Social House Nairobi, a Preferred Lifestyle Hotel

4.0 star property

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Photo gallery for The Social House Nairobi, a Preferred Lifestyle Hotel

Daily buffet breakfast (USD 30 per person)
Lobby sitting area
Junior Studio Suite, 1 King Bed (Biggest) | Living area | 55-inch Smart TV with digital channels, TV, Netflix
Check-in/check-out kiosk
Daily buffet breakfast (USD 30 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

Map
154 James Gichuru Road, Nairobi
  • Yaya Centre
    ‪5 min drive‬
  • University of Nairobi
    ‪9 min drive‬
  • United Nations Office at Nairobi
    ‪14 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Bigger)

Executive Room, 1 King Bed (Bigger) | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed (Bigger)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (Biggest)

Junior Studio Suite, 1 King Bed (Biggest) | Living area | 55-inch Smart TV with digital channels, TV, Netflix

Junior Studio Suite, 1 King Bed (Biggest)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Social House Nairobi, a Preferred Lifestyle Hotel

Luxury hotel with 3 restaurants and fitness centre
3 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
The Social House Nairobi, a Preferred Lifestyle Hotel offers 83 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Social House Nairobi, a Preferred Lifestyle Hotel. During your stay, you'll be within walking distance of The Junction Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Yaya Centre and 6 minutes from Sarit Centre
  • Airport pick-up shuttle service available for a fee
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 904 square feet (84 square metres) and includes a conference centre. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A fitness centre, a terrace, and gift shops/newsstands are also featured at the luxury The Social House Nairobi, a Preferred Lifestyle Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
The Social House Nairobi, a Preferred Lifestyle Hotel has 3 restaurants on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 for adults and USD 30 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas
  • Winery release events

Family friendly

  • Changing table
  • Free cot
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference centre (904 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Social House Nairobi, a Preferred Lifestyle Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 30 for children
  • Airport shuttle fee: USD 65 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Social House Nairobi, a Preferred Lifestyle Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number P051475486T
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Social House Nairobi
The Social House Nairobi, a Preferred Lifestyle Hotel Hotel
The Social House Nairobi, a Preferred Lifestyle Hotel Nairobi
The Social House Nairobi a member of Preferred Hotels Resorts

The Social House Nairobi, a Preferred Lifestyle Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 96 out of 117 reviews
Rating 8 - Good. 17 out of 117 reviews
Rating 6 - Okay. 2 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love it. Boutique hotel with full amenities. Super food. Convenient.
Stayed 1 night in Apr 2025

8/10 Good

Neema

Liked: Cleanliness, property conditions & facilities
I will definitely come back for a holiday stay I like the hotel concept, and the room was awesome. I didn’t have the time to enjoy all the hotel had to offer, but would love to on another visit.
Stayed 1 night in Mar 2025

10/10 Excellent

denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveller- amazing experience

The staff were extremely accommodating and as a solo female I felt safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawna

Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innovative hotel which does not forget the basics

Loved the ambiance and the attention to detail in the room. In-room dining ordering through the TV worked in some cases and did not at other times. The staff are wonderful and helpful! Breakfast was really good, they had a nice mix of local and international options. The only thing is it was a bit noisy at night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Francina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Excellent stay. Friendly staff. Good food
Stayed 2 nights in Dec 2024

10/10 Excellent

Tinashe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

monique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel and Staff were amazing. Have stayed 3 times and it’s my preferred choice. All restaurants are excellent and food quality & variety was great. Only place I’d walk to is the chameleon next door. Car service is great at the property
Stayed 2 nights in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad to hear the owner talking negatively to the staff out in the open. Both in the restaurant and café.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Khateeta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very pleasant
Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

great
Stayed 3 nights in Aug 2024

10/10 Excellent

MERDINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and fast check-in
Stayed 1 night in Jul 2024

10/10 Excellent

Jenika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and modern hotel. Staff was great and the rooftop was a great vibe at night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Godfrey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great place with terrific service and customer service all round. The amenities and location are perfect.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we stayed here! It was my first time in Kenya and I was u sure of where to stay. This place was safe, fashionable, friendly and the restaurants were yummy! Only downside was traffic in and out is bad but I think that’s everywhere in Kenya. Definitely will stay here again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff
Stayed 7 nights in Jun 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
While the property was fine on the surface, sadly it's clear a lot of the revenue comes from the bars and outlets at the hotel. Music every night we were there continued until 2am and it was difficult to sleep as the patio door on our room didn't lock or close properly. There was also a storm which was pretty heavy, but in the morning, there was water on the floor and water damage on the wall too. It looks great, the staff are brilliant, but it's a challenge to sleep there. Inca, the restaurant at the top also gets pretty smokey whenever they cook, and windows have to be opened, and we got bitten a few times, so don't forget your mozzie spray. All in all, it's a good property, but just needs a bit of TLC and consideration for their guests who are trying to sleep.
Stayed 2 nights in Jun 2024

10/10 Excellent

HANITA

Stayed 5 nights in Jun 2024

4/10 Poor

Chelsea Lucy Naomi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are too small and the ac in the rooms , super stuffy I could not sleep the whole time I was there
Stayed 4 nights in May 2024

8/10 Good

Anush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and upscale hotel

It is a very nice and clean hotel. Several restaurants.
Stayed 1 night in Apr 2024