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Coast Bastion Hotel

Property class: 3.5

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Photo gallery for Coast Bastion Hotel

Exterior
Lobby
View from property
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | View from room
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11 Bastion Street, Nanaimo, BC, V9R6E4
  • Place, Bastion
    ‪1 min walk‬
  • Place, Nanaimo Museum
    ‪4 min walk‬
  • Place, Old City Quarter
    ‪5 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪1 min walk‬

Room options

View all photos for Room, 1 King Bed, Harbor View (Coast Premium King with Ocean View)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Harbor View (Coast Premium King with Ocean View)

  • Sleeps 2

View all photos for Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View)

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View)

9.8 out of 10
Exceptional
(73 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Coast King)

Room, 1 King Bed with Sofa bed (Coast King) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Coast King)

9.8 out of 10
Exceptional
(77 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Coast Two Queens)

Room, 2 Queen Beds (Coast Two Queens) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Coast Two Queens)

9.6 out of 10
Exceptional
(97 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Coast Bastion Hotel

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Coast Bastion Hotel offers 179 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Coast Bastion Hotel. During your stay, you're just a quick walk from Bastion. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the restaurant and the location
  • Just a 5-minute drive from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Coast Bastion Hotel. Parking is available for a fee.

This 3.5-star Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Minnoz Restaurant Lounge – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 9 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Minnoz Restaurant Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LED TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Self-parking fee: CAD 9.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast Bastion
Coast Bastion Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Nanaimo
Coast Bastion Hotel Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Hotel Hotel Nanaimo

Coast Bastion Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1116 out of 1569 reviews
Rating 8 - Good. 332 out of 1569 reviews
Rating 6 - Okay. 73 out of 1569 reviews
Rating 4 - Poor. 21 out of 1569 reviews
Rating 2 - Terrible. 27 out of 1569 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room , excellent cleanliness , well decorated.
Stayed 1 night in Jan 2026

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities
Great customer service at front desk and the restaurant. Super clean room with a huge tv . Most amazing view of the sunrise in ocean front corner room . We will be staying again but getting the soaker tub option.
Stayed 1 night in Jan 2026

8/10 Good

Hayley, Victoria

!
Stayed 1 night in Nov 2025

10/10 Excellent

Shiela

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2026

10/10 Excellent

Norman

Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
Perfect location for a Nanaimo night out or catching a flight/ferry. Clean and located downtown. Harbour view which was a great perk.
Stayed 1 night in Nov 2025

10/10 Excellent

Jiangtao

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
bed was comfy
Stayed 1 night in Dec 2025

10/10 Excellent

Lucas

Clean room, comfortable bed, great staff and well priced
Stayed 2 nights in Dec 2025

8/10 Good

Hanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's always a great stay all around!
Stayed 1 night in Jan 2026

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Great view of the ocean. Great slippers and housecoats provided.
Stayed 1 night in Dec 2025

10/10 Excellent

Sophie

Clean room, great staff, great hotel..
Stayed 4 nights in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was attentive and the restaurant was delicious.
Stayed 1 night in Dec 2025

4/10 Poor

Mengmeng

Liked: Cleanliness, amenities
Disliked: Staff & service
Room is nice. Location is amazing, but front desk customer service sucks. Room was not ready at 4pm as per their check-in time, which we can totally understand because it’s a busy time of the year. However, the front desk went straight to defensive mode- no apology, no acknowledgement and no finding way to make customers feel better. Instead, we were told right from the beginning that yes the check-in time says 4pm but it’s not always guaranteed, and that because they have limited premium rooms and people do late checkouts. I spend over 3 months in hotels every year and I can tell this is just unacceptable customer service. No matter what the excuse is to make customers wait, acknowledging that mistake and sending a sincere verbal apology are the basic courtesy. Basic! Not to mention that most hotels will get their rooms ready 1-2 hours before. Again, not the problem itself, but the attitude we received due to this problem.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a beautiful spacious room, food at the restaurant was lovely. Thoroughly enjoyed my stay.
Stayed 1 night in Dec 2025

8/10 Good

wenbo, Burnaby

Liked: Cleanliness
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

ngiphile

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel friendly staff. I can stay there for a month.
Stayed 4 nights in Dec 2025

4/10 Poor

Mike

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We have been staying at this hotel when we visit for the last 20 years, the front desk staff are very friendly but the room cleaning was horrible. Our bed sheet had a big red stain on it from the previous occupants and we requested they change them. They came in and made the beds but didn’t change the sheets, I asked the front desk again specifically to change the sheets becuse of stains and they apologized and sent someone back up. When we came back to the room, the same sheets were on the bed. Went down to the front desk for a 3rd time and they sent someone again, and this time the sheets were changed. But when they changed them, someone’s sleeping mask fell on the floor and they left it there. I think this will be the last time we stay at this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great but not free??? View from balcony was awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Christy

Stayed 1 night in Dec 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Perfect in all ways!
Stayed 1 night in Dec 2025

8/10 Good

Fred, delta

Stayed 1 night in Dec 2025

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