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Hotel Arista

4.5 star property
VIP Access

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Photo gallery for Hotel Arista

Front of property – evening/night
Miscellaneous
Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪6 min drive‬
  • Centennial Beach
    ‪9 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Naperville Riverwalk by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1000)
The price is €263
for 1 room
includes taxes & fees
17 Jul - 18 Jul
Hotel Indigo Naperville Riverwalk by IHG

About this property

Hotel Arista

Suburban hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and a fitness centre. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Arista offers 144 accommodations with DVD players and video game consoles. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arista. During your stay, you'll be within walking distance of Odyssey Fun World. Features include free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at CheFigata
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with body treatments, Swedish massages or reflexology at Arista Spa and Salon -
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and yoga classes
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Odyssey Fun World and a few minutes from Blackwell Forest Preserve
  • Free train station pick-up, train station drop-off and local-area shuttle service
Hotel Arista offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, A train station pick-up shuttle and A train station drop-off shuttle are free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
CheFigata – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available.
Zorba Lounge – This bar specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
CityGate Grille – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Arista Coffee & Cafe – This café serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Hotel Arista offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1001 reviews
Rating 8 - Good. 124 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar and staff
Stayed 1 night in Feb 2025

6/10 Okay

Joy

Stayed 1 night in Mar 2025

10/10 Excellent

Kush

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

The hotel staff and restaurant staff were amazing! I set up this stay to propose to my Girlfriend (SHE SAID YES!) The restaurant staff set it up perfectly. Filmed it for us. Center booth. Special desert. Even gave us a card singed by the entire staff. Got back to the room and a heart of rose petals on the bed and a second desert on the table. The property is amazing and modern. Comfortable bed and amazing room! Very clean and well kept property. If I could give it 6 stars I would! The staff truly makes a great place even better!
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted

We have been staying there for the last 14 years, to include hosting our wedding there. We have watched it go down hill. We always stay in a corner suite. There were dirty children's handprints all over the windows, wrappers on the floor from someone who was in the room before us, but the WORST part was when I took a bath and was covered in bugs and hair spraying out the tub faucet; it clearly had not been cleaned in months. We've reached out in person, via email AND via phone. The ONLY response we've received is them trying to sell us event booking. We will no longer be hosting events there. Pictures below of the bugs and handprints.
Stayed 1 night in Mar 2025

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was wonderful. I wish we had a chance to check out the bar area but it was closed for a private event. Also there is no grab and go shop for small items to snack or drink in our room. We had to order from Uber eats for snacks. So that was inconvenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandy, WEST CHICAGO

Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Stayed 3 nights in Mar 2025

8/10 Good

Josiah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While everything in the room description wasn't included my wife and I had a great time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abiodun

Travelled with family
Liked: Amenities
Fantastic place. We will definitely be back. Classy, clean and lovely location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brett

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Travelled with family
Liked: Property conditions & facilities
Great Facility,great service! Wonderful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

6/10 Okay

Abigail

Liked: Cleanliness
Mediocre experience
Stayed 1 night in Feb 2025

8/10 Good

Adina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Feb 2025

8/10 Good

Monique

Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the ease of getting around as well as the additional amenities such as the SPA , workout facility, and excellent dining options! I visit the property at least 2x's a year...highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Jan 2025

10/10 Excellent

Omolara, Yorkville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremiah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025