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Toledo Relais - Exclusive Rooms

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Breakfast area
Deluxe Quadruple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Reception
Superior Double Room, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Superior Double Room, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Via Toledo, 156, Naples, NA, 80132
  • Place, Via Toledo
    ‪1 min walk‬
  • Place, Piazza del Municipio
    ‪2 min walk‬
  • Place, Galleria Umberto I
    ‪3 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, City View

Superior Double Room, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Courtyard View

Deluxe Quadruple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Quadruple Room, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, Courtyard View

Deluxe Double Room, Courtyard View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room, Courtyard View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Toledo Relais - Exclusive Rooms

This smoke-free guesthouse features concierge services, tour/ticket assistance and a TV in a common area. WiFi in public areas is free. Other amenities include a front desk safe.
Toledo Relais - Exclusive Rooms offers 5 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with Netflix.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they enjoy the overall property condition at Toledo Relais - Exclusive Rooms. During your stay, you're just a quick walk from Via Toledo. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Via Toledo and 11 minutes on foot from Molo Beverello Port
  • Airport shuttle service available for a fee
Toledo Relais - Exclusive Rooms offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Toledo Relais - Exclusive Rooms also features a front desk safe, a television in common area, and a lift.

This 5-star Naples guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 30 per night)
  • 24-hour return airport shuttle (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking options include a garage and a carport

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (90 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV
  • Netflix

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 30 per night (164 ft away)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 2:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Toledo Relais
Toledo Relais Exclusive Rooms
Toledo Relais Exclusive Naples
Toledo Relais - Exclusive Rooms Naples
Toledo Relais - Exclusive Rooms Guesthouse
Toledo Relais - Exclusive Rooms Guesthouse Naples

Toledo Relais - Exclusive Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 86 reviews
Rating 8 - Good. 19 out of 86 reviews
Rating 6 - Okay. 8 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Newton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No check in poderiam explicar melhor como entrarmos no hotel visto que não fica ninguem na recepção . Condições do hotel e localização são excelentes
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all in Rome. Minutes away from all the major sites. Shopping and around you, and restaurants. Choose your cafe or bar, they are all good. 2 mins off the Main Street you are in a different world….love it
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not given the four digit code to get into the suites after hours. However, a quick text to the hotel staff took care of the issue and we gained entry into our room. Other than that annoying little inconvenience, everything else was top-notch
Stayed 1 night in Sep 2025

10/10 Excellent

Endrio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We was really happy to be in such good hotel, in really central position. Very clean and good service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yolanda

Gem!

In the heart of Via Toledo. Great access to port, public transport, Spaccanapoli, Spanish. Quarter. Great vibe all around.
Stayed 3 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Davi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It’s conveniently located next to shops and restaurants. However there were Issues encountered: -Bed sheet had stain -water leaks under the shower door wetting the bathroom floor a lot. Had to put towels to prevent it. -there is mold in the shower. -hair dryer is terrible. Very weak and stops working after a while. No way a woman can use it. -lost power in the middle of the night. Provided an unsafe feeling. -Construction in one of the rooms next door started at 8am. Too early for those on vacation.
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location - walkable, lots of shopping and dining options! Very nice host and staff! Will definitely be back here.
Stayed 1 night in Jun 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great area, close to attractions, train stations, shopping, lots of options for dining
Stayed 2 nights in May 2024

8/10 Good

Gregory

Stayed 2 nights in Apr 2024

6/10 Okay

Rebecca

Travelled with family
We stayed at Toledo Relais for 4 nights. The hotel was very responsive via WhatsApp and the housekeeping lady was very helpful and thorough. The location is well situated to explore the city, albeit a lot more busy than expected. I cannot recommend this hotel to families with young children, as we were provided with a defective crib. When we asked for a replacement we were sent a link with a video on how to assemble the crib. We were able to get it to work temporarily, however it broke one morning and our 16 month old fell out. Finally, we were provided with a replacement crib but it was not age appropriate so we had to use the defective crib for the rest of the stay. I would suggest the hotel replace its defective crib for future families. Also, the padlock for our room would not close and the refrigerator did not remain cold.
Stayed 4 nights in Apr 2024

4/10 Poor

Rico

Disliked: Cleanliness, property conditions & facilities
They def have a mould issue in their building
Stayed 1 night in Mar 2024

10/10 Excellent

Yu Chen

Stayed 1 night in Nov 2023

8/10 Good

Noureddin

Liked: Cleanliness, staff & service
Good staff and good area
Stayed 1 night in Oct 2023

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very difficult to find the building as there is no signage. Reception closed at 1pm so needed to make WhatsApp calls to get directions. Also turns out that there were additional taxes required to be paid not included in the rate, and they sent multiple text messages asking for taxes payment at midnight and early hours of our first night !
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, make sure you contact for checkin instructions in advance.
Stayed 1 night in May 2023

10/10 Excellent

Ilaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona centrale, comodissima per visitare Napoli. Camera pulita, moderna. Consigliata per visitare Napoli :)
Stayed 1 night in Mar 2023

6/10 Okay

Elisabeth

Travelled with partner
Liked: Cleanliness
Property was okay - great location in central Naples for a very short stay.

4/10 Poor

Roni

Stayed 3 nights in Oct 2022

10/10 Excellent

yacov

Stayed 1 night in Sep 2022

6/10 Okay

Lisa

Stayed 2 nights in Sep 2022

10/10 Excellent

Rosela

Stayed 1 night in Sep 2022