Caption by Hyatt Downtown Nashville

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Caption by Hyatt Downtown Nashville

Gift shop
Property video
Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(26 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Caption by Hyatt Downtown Nashville

This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site.
Caption by Hyatt Downtown Nashville offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business centre, 3 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Broadway and Music City Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 901 reviews
Rating 8 - Good. 141 out of 901 reviews
Rating 6 - Okay. 50 out of 901 reviews
Rating 4 - Poor. 20 out of 901 reviews
Rating 2 - Terrible. 25 out of 901 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Very friendly staff, excellent location, great bar in the lobby. Would definitely stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we were assigned was beautifully appointed and clean! Service at the front desk was exceptional! We will be back. Great location for downtown fun…
Stayed 1 night in Dec 2025

8/10 Good

Rebecca, Trussville

Stayed 1 night in Nov 2025

8/10 Good

Stefani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was beautiful and modern but very small. Unfortunately entire stay was ruined because we parked in the lot next to hotel marked hotel parking and our car window got shattered along with 5 other cars, so either valet or park on garage!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Piotr

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Holli anita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, beautiful room. Nice location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jarius

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was amazing, great amenities, & a beautiful esthetic and atmosphere.
Stayed 2 nights in Nov 2025

10/10 Excellent

ELISA

Stayed 2 nights in Nov 2025

10/10 Excellent

Tayoane

Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Katherine

Stayed 4 nights in Oct 2025

10/10 Excellent

Sharron

Liked: Cleanliness, amenities, property conditions & facilities
The room I had was kind of small. But it was really nice. I enjoyed the stay
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was accomdating. Experience was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2025

10/10 Excellent

Anabell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I liked everything about my stay except for the strong perfumed elevator and Lobby. It would trigger headaches and my allergies. I would have gotten drinks at the bar in the lobby more. I only ate breakfast my first morning there because I couldn’t tolerate that strong scent that made me sick.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alice Garcia

Liked: Cleanliness, amenities
Clean room comfortable bed and great bar and bar tenders
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Great hotel room - staff really great as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

Abby

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Nov 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very clean. All the staff were helpful and friendly. The location was great, close to everything. The Valet was wonderful and friendly. The room was nice but a bit small. The bathroom had nice toiletries. It was a great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in . Kelvin at the front desk made us feel right at home. Very new hotel and nice size room. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing 10 stars
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua, Memphis

Stayed 1 night in Aug 2025