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Crowne Plaza Nashville Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Nashville Airport by IHG

Exterior
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
412 Royal Pkwy, Nashville, TN, 37214
  • Place, Bradlake Medical Center
    ‪3 min drive‬
  • Place, Grand Ole Opry
    ‪8 min drive‬
  • Place, Broadway
    ‪10 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Nashville Airport by IHG

Hotel in Nashville with free airport shuttle and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and self parking. An airport shuttle is free. Additionally, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Crowne Plaza Nashville Airport by IHG offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Nashville Airport by IHG. During your stay, you'll be close to Grand Ole Opry. A free round-trip airport shuttle, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, conference space and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Grand Ole Opry and 9 minutes from Nissan Stadium
  • Free airport shuttle service
There's a restaurant on site. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Crowne Plaza Nashville Airport by IHG also features a 24-hour fitness centre and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Nashville hotel.

Layover Lounge – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight on request
  • Secured, uncovered parking on site (USD 8 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Layover Lounge

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Crowne Plaza Nashville Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Reviews

Crowne Plaza Nashville Airport by IHG Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 175 reviews
Rating 8 - Good. 25 out of 175 reviews
Rating 6 - Okay. 23 out of 175 reviews
Rating 4 - Poor. 11 out of 175 reviews
Rating 2 - Terrible. 26 out of 175 reviews

Reviews

10/10 Excellent

Emmagail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Tara

Stayed 1 night in Aug 2025

8/10 Good

sharon f

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very quiet not draw back no pool
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property was very well keep and the room was decent. I didn’t like that I got us two queen beds and the mattress was comfortable but the frame that the mattress was on didn’t seem stable. So when I would get up the mattress would lean to the side. The front desk clerk at night that checked us in was very friendly. But during the stay our room keys weren’t working so my daughter went to the front desk. Then clerk didn’t greet her, just stuck out her hand when my daughter told her the keys were not working and gave her new key cards without speaking. Checking out I walked up to that same clerk that seemed to be watching tv and she looked up st me and eyed me to speak to the other clerk to check us out. Maybe she was on break but it seemed unprofessional like she didn’t want to be bother with us. She wasn’t friendly and didn’t even greet us. Over all I wouldn’t stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Samantha

Upon arrival the front desk employee was pleasant and attentive. I told her I needed a shuttle to the airport the next morning, she confirmed the time and wrote me down in the book. There was hair in the shower and on the sink (which I despise). The next morning, I went down to check-out and wait for the shuttle. The driver/maintenance came out to confirming my ride but then disappeared for at least 10 minutes (I was already behind on my arrival). When he reappeared he had a plate of food and then signaled me to follow him. The ride was short but bumpy and I had to hold on (while seated), because he braked unexpectedly throughout the entire ride.
Stayed 1 night in Aug 2025

10/10 Excellent

Akshay

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brianna the host at the hotel was amazing she was so fun and delightful!! Will definitely stay here again!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Craig

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Monique

Disliked: Staff & service
The food was limited. I ordered chicken tenders with red potatoes. The chicken tenders were hard and the potatoes were not good. I scheduled a shuttle for 5:30am and went down stairs and waited. When I found someone I was told the driver called out sick. I told the staff I wish they would have called me to let me know. I had to wait for an Uber which took a long time to find a ride
Stayed 1 night in Aug 2025

8/10 Good

DeOndray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

michael

Stayed 3 nights in Aug 2025

6/10 Okay

Anton

I liked the property, because it was safe, quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shana

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Business traveller
Disliked: Property conditions & facilities, room comfort
Constantly locked out of my room. None of my keys worked for 2 days in a row.
Stayed 1 night in Aug 2025

2/10 Terrible

Jocelyn

Stayed 4 nights in Aug 2025

4/10 Poor

Scott, Union Grove

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a hard time getting a shuttle to the airport. Driver was 25 min late, did not offer to help with 6 bags, and never got out his seat departing hotel or arriving at the airport. Breakfast was nowhere in site as of 6:00am probably because we were almost the only guests there. Front desk attendant was asleep when we came downstairs.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay when coming to the city!
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff did not greet us and there were two people at desk. We stood there and finally spoke up and lady said one sec. Then she finally asked our name. She had snacks and drinks all over the counter area as well. When we came down next morning a lady was asleep in loung area opposed to behind counter. Our second trio down to checkout I inquired if there was an ice machine on that level and staff simply said no, they didn’t offer to suggest where I could get ice, etc. I was a little snarky at that point and commented that I guess I am on my own to find one. They finally piped up and suggested second or third level. When I came back down a third time after getting ice I found a phone in a chair in lobby and turned it in to staff at counter, turns out it was the sleeping staffers cell phone. On our way out the door one of the staffers apologized for not offering direction for ice earlier. Young and unprofessional staff. But everything else was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Clean and modern property with exceptional staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Meh

I areived an hour and a half before checkin. When I asked to be checked in early, i was told this was not an option so i had to wait in the lobby. I teied calling several times before my areival but no one answees the ohone; I was told the ohones were down. The space was standard, nothing too spectacular. The wifi didnt work which was a bi inconvenient. Overall the stay was just okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shivonne, Godley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, quiet, clean and well maintained. And not expensive to take an uber/lyft to downtown. No pool or free breakfast but not a problem.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Room comfort

Horrible stay 1/1

The room we originally checked into had a broken bed that would fall over when you sat on it and the ceiling light where you walked in was out. We got moved to a new room because of the bed but the AC didn’t work in the new room and one of those beds were semi broken too. Also it had coffee pods and all the things to put in it, even lids for cups, but no cups. Then right as we were checking out, we discovered they gave our room to someone else and we met them at the door before they walked in.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Aug 2025