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Hotel Hacienda Dorotea

3.5 star property

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Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Property video
Dinner served
Free daily local cuisine breakfast
Garden

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Carlos Segundo Morales, Natales, Magallanes y la Antártica Chilena
  • Place, Mirador Cerro Dorotea
    ‪14 min drive‬
  • Place, Costanera
    ‪14 min drive‬
  • Place, Puerto Natales Casino
    ‪16 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Double or Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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The price is €89
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About this property

Hotel Hacienda Dorotea

This hotel features a restaurant, coffee/tea in a common area and a fridge in a common area. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Change of towels is available on request
Hotel Hacienda Dorotea offers 14 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Hacienda Dorotea. During your stay, you'll be close to Mirador Cerro Dorotea. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Mirador de las Montañas
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 8 minutes by car from Mirador Cerro Dorotea and 8 minutes from Costanera
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Hacienda Dorotea. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puerto Natales hotel.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 10:30 AM.
Mirador de las Montañas – Overlooking the garden, this restaurant only serves dinner.
A hosted evening meal is available for a surcharge on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of CLP 50

Restaurants on site

  • Mirador de las Montañas

Things to do

  • Books
  • Playground

Family friendly

  • Dining table
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 40 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 40 per night
  • Hosted evening meal: CLP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Hotel Hacienda Dorotea Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 55 out of 63 reviews
Rating 8 - Good. 7 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay here!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities
Staff are very friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

vikram

Liked: Cleanliness, staff & service, amenities
Excellent room. Great hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
This is a cute hotel, nicely remodeled and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
From start to finish, our stay was amazing. The front desk staff was delightful and so helpful. The room was absolutely gorgeous, comfortable beds and beautiful bathrooms. The grounds were gorgeous, and the restaurant was delicious
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful review from room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms with great view, and the horses added to it for the kids
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Loved the rustic look, rooms were great and comfortable. Restaurant was great, lots of choices for breakfast and dinner. View is beautiful! Paula at front desk was outstanding went out of her way to make our stay comfortable with wine opener, glasses and plenty of tips about the area. Highly recommend!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel from start to finish. The team kindly helped us store some of our bags while we were completing the W Circuit, which made our trip much easier. When we returned, the check-in process was quick and seamless. Everyone on the staff was incredibly helpful and friendly, making us feel very welcome throughout our stay. We enjoyed every moment — especially the breathtaking views and the incredibly comfortable king-size bed. It was the perfect place to relax after our trek, and we would gladly stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel off the beaten track, easily accessible into town.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Bennett

Unbelievable view from our room and it appears all rooms have this same huge window view. Interesting history of this lodge. A short drive out of town which made for a nice quiet stay. Easy to find with Maps App. Close to airport. Great breakfast. We ate at the onsite restaurant two nights. Each time was delicious and of course convenient. Open till late. Hotel staff great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique great boutique hotel about 5 minutes car drive out of town. The staff was very friendly and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Weilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Nice staff
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Don’t let the older rustic appearance fool you. Very modern and staff where wonderful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super little hotel

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Buche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outside of town experience!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. People are very helpful.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with pleasing and friendly staff. The location is breathtaking and we couldn't have been happier with the overall experience. It's about 8 km from the Natales airport and 4 km from the city center.
Verified

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little remote but the taxis cost $5 only. Good value for money.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and rustic

Cute and rustic. The hotel restaurant for dinner and breakfast was delicious. The views from the room were beautiful.
Stayed 2 nights in Dec 2023