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Pristine Patagonia Hotel

2.0 star property

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Photo gallery for Pristine Patagonia Hotel

Front of property
Exterior
Classic Double Room | Soundproofing, free WiFi
Living area
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Bulnes 37, Puerto Natales, Natales, Magallanes and Chilean Antarctica, 616030
  • Place, Costanera
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Soundproofing, free WiFi

Classic Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room | Soundproofing, free WiFi

Basic Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

Basic Triple Room | Soundproofing, free WiFi

Basic Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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Living area
Hotel Big Sur
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  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.4 out of 5, Excellent, 165 reviews
Hotel Big Sur

About this property

Pristine Patagonia Hotel

This hotel features free breakfast and free Wi-Fi in public areas.
Pristine Patagonia Hotel offers 9 accommodations. This Puerto Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.
During your stay at Pristine Patagonia Hotel, you're just a quick walk from Costanera. Free breakfast and free WiFi in public areas are available.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Steps from Última Esperanza Fjord and 3 minutes on foot from Costanera
Free breakfast is served daily. WiFi is free in public spaces.
Guests are served a free local cuisine breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

Room amenities

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Guests will receive key retrieval information.

Property is also known as

Pristine Patagonia Hotel Hotel
Pristine Patagonia Hotel Natales
Pristine Patagonia Hotel Hotel Natales

Pristine Patagonia Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 128 reviews
Rating 8 - Good. 16 out of 128 reviews
Rating 6 - Okay. 2 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peishih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and newly renovated property. It’s walking distance to many attractions and restaurants.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spotlessly clean, good breakfast, lovely staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Peishih

Liked: Cleanliness, staff & service, amenities
Staffs are very helpful and the property is beautifully renovated recently. I had a pleasant stay for sure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and great view from the room! Only stayed one night but would def come back again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 3-night stay here. It is close to the Torres del Paine National Park entrance, very clean, and both breakfast and dinner are included. There is free parking on site if you need it for a rental car. We highly recommend this property.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellent staff, good breakfast, confort room and shops nearby.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very helpful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Really nice place, clean and comfortable with great showers.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Perfect stay in all ways. Highly recommended for a stay in Puerto Natales.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is next to a beautiful lake shoreline. A perfect location for grabbing a morning coffee and strolling along the shores at sunrise.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Larry

Really enjoyed my stays at Pristine Patagonia Hotel! Stayed there the night before my trek at Torres Del Paine National Park and the night after. Bed was super comfortable, rooms were very clean, quiet and the breakfast was great with plenty of healthy options. Staff were extremely friendly! Would definitely stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sudhansu

Liked: Cleanliness, staff & service, amenities
Pristine Patagonia is a great choice in Puerto Natales, especially for a short stay. It’s a relatively new property, very comfortable, and an easy walk from the city centre. Rooms are simple and well done, the breakfast is minimal but good, and having on-site parking was a big plus. We stayed just one night and found it extremely convenient and easy - would happily stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Warm, nice view and staff incredibly helpful and pleasant.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Simple, clean, and comfortable. Staff were great 👍
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, really good location just a few minutes walk from main Street, nice and peaceful yet plenty of good places to to eat near Large comfortable room, friendly helpful staff Would definitely recommend this place and stay here again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent service from the host
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast. Great decorations. Wonderful and helpful staff. Great location. I will definitely stay here again next time I’m in puerto natales
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

kannika

Liked: Cleanliness, amenities, property conditions & facilities
nice set up, friendly staffs, clean room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful, laundry service to was excellent Stairs up to second floor only, room was very hot
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Prashant

Liked: Cleanliness, amenities, property conditions & facilities
Theresa and Daniella were SUPER helpful. Great views of the water. Close to shops and restaurants. Breakfast was included and omelette was good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities
Front desk was very friendy and helpful. Room was spacuious and clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Milo

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Staff was friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
All the above, the staff went above and beyond expectations, Im happy that i stayed at least one Night at the hotel, I’ll definatly be back for a longer period
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Feng

Liked: Cleanliness, amenities, property conditions & facilities
Exquisite artistic and rustic place. Beautiful and comfortable hotel. Welcoming staff. A true gem.
Stayed 1 night in Dec 2025