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Comfort Suites New Braunfels - San Antonio Area

2.5 star property

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Photo gallery for Comfort Suites New Braunfels - San Antonio Area

Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Outdoor pool
Exterior
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
1489 I 35 N, New Braunfels, TX, 78130
  • Place, New Braunfels Conservation Society
    ‪10 min walk‬
  • Place, New Braunfels MarketPlace
    ‪17 min walk‬
  • Place, Guadalupe River
    ‪1 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite Two Queen Beds Non Smoking Sofa Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite Two Queen Beds Non Smoking Sofa Bed

7.6 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites New Braunfels - San Antonio Area

Central hotel connected to a shopping centre in New Braunfels with free breakfast
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.
Comfort Suites New Braunfels - San Antonio Area offers 62 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites New Braunfels - San Antonio Area. During your stay, you'll be connected to a shopping centre and within walking distance of New Braunfels Conservation Society. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Schlitterbahn New Braunfels Waterpark and 6 minutes from Gruene Hall
Comfort Suites New Braunfels - San Antonio Area offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites New Braunfels - San Antonio Area. Free self parking is available.

This New Braunfels hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 721 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Motel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Comfort Hotel New Braunfels
Comfort Suites New Braunfels Motel
Comfort Suites New Braunfels
Comfort Suites - New Braunfels Hotel
Comfort Suites - New Braunfels New Braunfels
Comfort Suites - New Braunfels Hotel New Braunfels

Reviews

Comfort Suites New Braunfels - San Antonio Area Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 398 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Staff was friendly and the hotel was clean. They did not have enough towels the weekend we were there. that they clean our rooms for the three days we were there.
Stayed 3 nights in Jul 2025

8/10 Good

Kathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family.
Stayed 1 night in Aug 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

JoJo

Disliked: Cleanliness, property conditions & facilities, room comfort

Pool area

Pool chairs are all old and not usable
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean. Close to recreational areas and dinning.
Stayed 1 night in Jul 2025

2/10 Terrible

Sharquetta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn’t work fully and the bed was dirty. I have pictures. It was mold in the shower
Stayed 1 night in Aug 2025

2/10 Terrible

Charles Spencer

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ceiling drywall was cracked. Room smelled and felt of moisture. I asked the friendly staff if they could move us to a new room and they did. While we were getting settled in the new room, my daughter had a bug walk from the couch onto her arm. Looked it up and it appeared to be a female bed bug. We immediately asked for a refund and left. Both staff members we worked with were friendly and helpful. But the property is a no go.
Stayed 2 nights in Aug 2025

6/10 Okay

Beatris

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the family
Stayed 1 night in Jul 2025

10/10 Excellent

Johnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Jul 2025

8/10 Good

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, staff & service

Get what you pay for

Let’s just say that the adage, ‘You get what you pay for’, rings true for this stay. With hair in the shower to only being able to get One blanket per room, the experience will be one our family won’t soon forget..but not in a good way. 😟
Stayed 1 night in Jul 2025

6/10 Okay

Vanessa

Travelled with family
Liked: Room comfort

Good but not great stay

Hotel location is convenient. Staff was friendly. Breakfast had options of bananas, cereal, yogurt, Texas shaped waffles, eggs, bacon or sausage and toast. Only complain is rooms were not cleaned daily, I think it was offered after the 3rd night, so don’t expect fresh clean towels daily. The water in bathroom sink also backed up.
Stayed 3 nights in Jul 2025

2/10 Terrible

chadwick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your will regret your stay here

Terrible musty smell coming from AC unit that never went away. This is a $100.00 per night hotel at best. Save your money and book a different hotel. You will thank me.
Stayed 1 night in Jul 2025

6/10 Okay

Alyssa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was comfy and the breakfast was actually pretty good for a budget hotel. The ceiling in our room has black spots everywhere, not sure if mold or smoke damage. When we walked in, we were hit with a very overwhelming strong smell of stale water damage. It's pretty overpowering when you first walk in. The whole place needs a facelift and was overpriced for the two night stay, but we weren't at the hotel much so it served its purpose at having a good bed and breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

reina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

lauren

Stayed 1 night in Jul 2025

6/10 Okay

Precious

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Christopher

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

robert, victoria

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Overall hotel seemed new and clean. It had an elevator. Pool could have been cleaner. The room was clean, everything worked well, quiet with only a few cosmetic issues. The bed was one of the most comfortable we've ever had. Breakfast and breakfast attendant were both good. Location was good. Parking was good. Only issue was the inflated price.
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Disliked: Property conditions & facilities, room comfort
We had to switch rooms 3x during our stay. The AC was leaking in one rooms throughout the night. You can tell it's been a problem since there are water stains on the carpet from the leak. One of the other rooms smelled like mildew/cat very strong (apparently no animals allowed but that's how bad it smelled). Our whole family stayed, at least 3 rooms toilets clogged. The property definitely needs improvement and some upgrades.
Stayed 2 nights in Jun 2025

8/10 Good

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025