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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

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Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Property amenity
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Gym
  • Free WiFi

Explore the area

View in a map
490 Saw Mill Rd, West Haven, CT, 06516
  • Place, University of New Haven
    ‪3 min drive‬
  • Place, Yale University
    ‪6 min drive‬
  • Place, Yale-New Haven Hospital
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(67 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(73 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Executive Hotel Of New Haven - West Haven gets high marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from PEZ Visitor Center and a few minutes from University of New Haven
Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

This West Haven hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
Best Western Executive New Haven west Haven
Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Reviews

Best Western Executive Hotel Of New Haven - West Haven Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 601 out of 1384 reviews
Rating 8 - Good. 363 out of 1384 reviews
Rating 6 - Okay. 205 out of 1384 reviews
Rating 4 - Poor. 103 out of 1384 reviews
Rating 2 - Terrible. 112 out of 1384 reviews

Reviews

10/10 Excellent

james

Stayed 5 nights in Jun 2025

10/10 Excellent

Guercy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

2/10 Terrible

Ari

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I got here at 10pm at night with my son and there was literally nowhere to park. The young girl associate came out and showed me an area where I could park which was directly behind an 18 wheeler, and next to some dope fiends. Uh, no. I put my flashers on in their pull thru lane, demanded my $$ back so I could find a place with an actual parking lot, and the lady at the front desk moved her own personal vehicle so I could park in her spot for the night and catch a few hours shut eye before my road trip back south. This is the cheapest rate along 95 in CT, but be aware if you book here and plan on getting here past say 5pm?? Good luck. My son also thought the room was dirty. He's 9. He takes after his mother. I'm more care free with that sorta thing lol
Stayed 1 night in Jun 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Blair

Liked: Cleanliness, amenities, property conditions & facilities
gooxd
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable but could use some upgrades. The AC unit was loud and rattling. The shower diverter wasn’t functioning properly. We could clearly hear highway traffic noise, even up on the fifth floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable but the toilet wasn’t flushing like it was supposed to. Besides that everything else was fine.
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Disliked: Amenities, property conditions & facilities
Too close yo I95 too noisy TV didnt work list goes on. Clean maybe thats it.
Stayed 1 night in Jun 2025

10/10 Excellent

Grace

Stayed 1 night in Jun 2025

8/10 Good

Raisha

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2025

4/10 Poor

Virginia

Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
RIGHT ACROSS THE STREET FROM WALMART WAS TO CONVEIENT AND HIGHWAY RIGHT THERE AN GAS STATION,PERFECT SPOT FOR HOTEL. BUT WITH EVERYONE FINDING THIS HOTEL PARKING AT NIGHT CAN GET HARD TO FIND A SPACE. I HAD A CLEAN ROOM AND CHECK IN WAS SMOOTH AND EASY.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness
Over all decent hotel would stay again.
Stayed 1 night in Jun 2025

4/10 Poor

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
The property was in the back of a parking lot to a gas station.
Stayed 3 nights in Jun 2025

8/10 Good

LaTique

Liked: Cleanliness, staff & service, property conditions & facilities

I give this hotel seven out of 10

Everything was up the par, and I am a fairly critical person because everything has to do with logic or order in balance
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2025

6/10 Okay

Ivy Peachy

Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Worst pillows Ive ever slept on. They were little, uncomfortable squares! So bad.
Stayed 1 night in Jun 2025

6/10 Okay

Umm Junaid

Liked: Amenities, property conditions & facilities
The carpets were filthy. I got paint on my Brand new clothing because there was no sign posted and the staff was rude and threw my belongings in the garbage and broke my luggage.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristin

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in, front desk had no personality but that’s fine. Room was kinda shabby, blankets looked old, bathroom rusty and dated and no water pressure. Had to keep trying to get the shower to work. But the worst part, got woken up at 12:30 am to fire alarm in the hall (didn’t sound in my room like everyone else’s) Thankfully I’m not a super light sleeper and it was a false alarm. Stood outside for about half hour, fire department came, all clear. Not one explanation or apology. Go back to the room, trying to fall back asleep and goes off again at 1:40am. Girl across the hall says I’m not going, i didn’t think it was real either. A few minutes a guy in our hall comes back and says that they told him it was false alarm again. It continued for another 10 minutes (still not in my room). I finally fell asleep and got maybe 4 hours til I had to be up. The fact that there was nothing said at check out just shocked me and honestly I was too tired til now to finally address it. Needless to say I won’t be staying at this location again.
Stayed 1 night in Jun 2025

10/10 Excellent

Dimitrios

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Jun 2025

6/10 Okay

Angelina

Travelled with family
A bit dirty. Needs a good cleaning. Breakfast was well stocked
Stayed 2 nights in Jun 2025