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Canopy by Hilton New Orleans Downtown

4.0 star property

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Photo gallery for Canopy by Hilton New Orleans Downtown

Exterior
Creator video - submitted by Journeyswithkris
Lobby
Fitness facility
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1100 Tulane Avenue, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Premium Corner King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Deluxe Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2

Mobility/hearing Access Deluxe King Room with Roll in Shower

  • Sleeps 2

Mobility/hearing Access Deluxe Two Queen Room with Bathtub

  • Sleeps 4

2 Queen Bed Premium Corner Room

  • Sleeps 4

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About this property

Canopy by Hilton New Orleans Downtown

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre. Housekeeping is available on request.
Canopy by Hilton New Orleans Downtown offers 176 accommodations with espresso makers and a safe. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Canopy by Hilton New Orleans Downtown. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Fusion cuisine while dining at Ginger ROUX
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Canal Street and 7 minutes on foot from Bourbon Street
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton New Orleans Downtown offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Canopy by Hilton New Orleans Downtown also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee. A complete renovation of Canopy by Hilton New Orleans Downtown was completed in March 2022.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Ginger ROUX – This restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
The Herbalist – This cocktail bar specialises in American cuisine and only serves breakfast. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ginger ROUX
  • The Herbalist

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1959
  • Communal living room
  • Renovated entire property - March 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per week
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 10 for children
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton New Orleans
Canopy by Hilton New Orleans Downtown Hotel
Canopy by Hilton New Orleans Downtown New Orleans
Canopy by Hilton New Orleans Downtown Hotel New Orleans

Canopy by Hilton New Orleans Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 860 reviews
Rating 8 - Good. 200 out of 860 reviews
Rating 6 - Okay. 90 out of 860 reviews
Rating 4 - Poor. 43 out of 860 reviews
Rating 2 - Terrible. 32 out of 860 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lots of construction during my stay and valet parking was expensive, we found cheaper parking at a garage nearby. Otherwise, everything was great! The room was really nice and the front desk staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were so comfortable. Check-in crowded but additional agents were brought in to speed things up. Overall we were happy with our stay and will go again.
Stayed 1 night in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The property had a nice location for the price. That's a couple blocks off canal. Gave you street cars. Two more blocks down. Put you in the quarter. Convenient breakfast and late night spots close by..
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Good room, good bed, good shower. 8 minute walk to Acme Oyster in the Fr Qtr. Not a noisy area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and convient!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Mariah

Stayed 1 night in Oct 2025

4/10 Poor

Kyra

Stayed 3 nights in Oct 2025

4/10 Poor

Shelley

Stayed 4 nights in Oct 2025

4/10 Poor

Tasha

Travelled with group
Disliked: Staff & service, amenities
No explanation. The weekend front desk was rude and abrupt and as an honors member I was not given my complimentary bag . The hotel was basic never any staff around. Beds were not made. Worst stay ever!
Stayed 2 nights in Nov 2025

8/10 Good

Frank, Powder Springs

Liked: Cleanliness, property conditions & facilities
A very nice room, although I had to ask how to turn on the sconce lights next to the bed, smdh lol. I would ask to make sure that the bathroom shower be clear of stray hairs on the wall. I get it, things happen. Just a quick once over before turning the room over will do. Thank you Ms. Betty for keeping my room straight.
Nice bathroom, water pressure is good in the shower, look out for stray hairs! Lol.
Stayed 5 nights in Oct 2025

4/10 Poor

Hallie

Travelled with group
Disliked: Amenities, property conditions & facilities
Property was okay, the staff want the friendliest, leak in ceiling the entire weekend,walls are thin I heard my neighbors full phone conversation and music the entire night, there’s no pooo even though it’s advertised that it is on a brochure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Constance Louise

Stayed 4 nights in Oct 2025

10/10 Excellent

Edwin

Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 4 nights in Oct 2025

10/10 Excellent

Jamia

Stayed 1 night in Oct 2025

8/10 Good

Muriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Staff was great and the location is perfect. Very clean as well
Stayed 2 nights in Oct 2025

6/10 Okay

Tyronda

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Stayed 3 nights in Oct 2025

10/10 Excellent

Tina, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Alkeia

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025

6/10 Okay

Sheerra

A lot of construction, room could use some tlc.
Stayed 3 nights in Oct 2025

8/10 Good

LaShay

Stayed 3 nights in Oct 2025