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Chateau Orleans

2.0 star property

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Terrace/patio
Luxury Apartment, 1 Bedroom | Living area | 43-inch flat-screen TV with cable channels, DVD player
Interior
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Mini-fridge, microwave, coffee/tea maker, toaster

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
240 Burgundy Street, New Orleans, LA, 70112
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Saenger Theatre
    ‪3 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | In-room safe, individually decorated, individually furnished, free WiFi

Luxury Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Studio 3rd or 4th floor walk-up

In-room safe, individually decorated, individually furnished, free WiFi

City Studio 3rd or 4th floor walk-up

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

City Condo

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Chateau Orleans

An outdoor pool, concierge services and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Change of towels is available on request
Chateau Orleans offers 40 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Chateau Orleans , you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool and concierge services are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute walk from Bourbon Street and 3 minutes on foot from Canal Street
As a guest of Chateau Orleans , you'll find an outdoor pool, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Chateau Orleans also features concierge services and a front desk safe.

This New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Chateau Orleans Hotel
Chateau Orleans New Orleans
Chateau Orleans Hotel New Orleans

Chateau Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 152 reviews
Rating 8 - Good. 25 out of 152 reviews
Rating 6 - Okay. 10 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent place to stay, our trip had to be cut short but our time there was lovely
Stayed 7 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The historic ambience, gracious staff, well maintained facilities and being within walking distance of most places we wanted to visited were all outstanding elements of our stay. The 4th floor penthouse meant 56 steps to get to our room, but the suite was spacious and the kitchen had a complete service for 4. One observation, the hot and cold water supply to the shower is backwards. Once we figured that out there was plenty of hot water. The only negative was an older rather uncomfortable mattress. We will definitely return.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wow, just wow. I had a 3rd floor courtyard facing unit. Elevator available. So no overhead noise. The one bedroom had a lot of room. It was just me occupying. The separate living room was great to be able to invite guests over. It is a very antique-y look, but it works for New Orleans. I had no problem with the door codes as I arrived as a late check-in after the front desk closed. They worked on the first try. And I walked everywhere in the french quarter even though I had a 7 day Jazzy pass (trolley). Did laundry in their new machine (only one☹️ washer/dryer). Bring detergent. A few cons: hotel door slams loud automatically, pool could be heated, wish they did a daily trash pick up instead of having to take trash down to the trash barrel on first floor. Walls are thin, so we had some noisy neighbors a couple nights. Get a unit facing the courtyard. Cuts down dramatically on street noise.
Stayed 8 nights in Nov 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This a charming spot with small rooms, apartments, and and even a larger condo-style unit available. Really nice location in the French Quarter close to whatever you want to get up to....
Stayed 4 nights in Nov 2025

2/10 Terrible

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old and outdated, and the house wasn't very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Business traveller
Stayed 4 nights in Nov 2025

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, very friendly staff The one draw back was a very high noise level as we were on the ground floor and facing the street
Stayed 3 nights in Nov 2025

8/10 Good

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and well stocked, the bed was comfortable and the room was very clean. Room was easy access to everything. We parked and walked everywhere we wanted to go. Noise level was not bad. Front desk people were nice and helpful. Check in and out was a breeze.
Stayed 4 nights in Nov 2025

10/10 Excellent

April Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming! Love my room and the old style vibe of the hotel. Staff were very informative and I felt very at home and comfortable being there. Walls are really thin but to me it was part of the experience. Would stay again
Stayed 4 nights in Oct 2025

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous and fun. The room was very nice. I would definitely stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

La Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location that's walking distance to everything. Check-in and checkout was very easy. The staff was accommodating and nice. Cute and quaint condo in the French Quarter. It's perfect for any length of stay. You can hear street level noise from time to time, but it's in the French Quarter, what else would you expect. It's truly a hidden gem. I'll be booking here again when I come back to the Big Easy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to all the party spots but far enough away to be quiet when your ready to relax. Great small, neighborhood bars about every block going down burgundy in case you want to skip the madness of bourbon. Not a negative, but be warned the spiral staircase in the city condo is STEEP and will not be accessible to people with mobility issues.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room. Quiet location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Loved the low housekeeping maintenance, it was perfect.
Stayed 3 nights in Oct 2025

2/10 Terrible

Ardeshir

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Large amount of Mold on multiple walls. Cockroaches running when lights turned going under bed and into openings in wall. Staff did not accommodate or return money even though we gave them the keys and did not stay after the few hour spent in room. They didn’t care about any of the issues. Pictures available for any proof needed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly, and accommodating staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Marty, Denton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was friendly and efficient. The NOLA French Quarter area is always fun and beautiful. This was a great getaway with elegant decor, large rooms, convenient courtyard, and pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities
Very nice place and nicely worker
Stayed 2 nights in Oct 2025

6/10 Okay

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Shay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was better than expected. Was expecting a typical hotel room, but walked into a 2 story condo.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Management was super friendly and accommodating. The only complaint is that it was extremely noisy. Lots of loud music and sirens. We would love to stay again but only if we can secure a suite away from the street.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the ease to walk everywhere is nice. A little side note plan your parking location ahead of time you can download apps and everything
Stayed 3 nights in Oct 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. There was no coffee in the room. The hotel did provide some later in the morning near the pool area. My husband and I wake up early, so we had to go a near by coffee shop.
Stayed 1 night in Oct 2025