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Hyatt House New Orleans/Downtown

3.5 star property

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Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Outdoor pool
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Free daily self-service breakfast
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar

Explore the area

View in a map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪10 min walk‬
  • Place, Canal Street
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio King Suite

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Studio King Suite

9.8 out of 10
Exceptional
(32 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room One King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room One King Bed

9.6 out of 10
Exceptional
(106 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Two Queens

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room Two Queens

9.4 out of 10
Exceptional
(65 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite One King

One Bedroom Suite One King | Hypo-allergenic bedding, down duvets, desk, blackout curtains

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Room King with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room One King Bed High Floor

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room One King Bed High Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens High Floor

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Two Queens

One Bedroom Suite Two Queens | Hypo-allergenic bedding, down duvets, desk, blackout curtains

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for High Floor Studio King Suite

Hypo-allergenic bedding, down duvets, desk, blackout curtains

High Floor Studio King Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Room Two Queens with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Pet-friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 1,291 reviews
The price is €169
includes taxes & fees
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About this property

Hyatt House New Orleans/Downtown

Hotel with free breakfast, a short walk to Caesars Superdome
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free self-service breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt House New Orleans/Downtown gets high marks from our customers. During your stay, you're just a quick walk from Caesars Superdome. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Caesars Superdome and 10 minutes on foot from Canal Street
Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.
H Bar – This bar only serves dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 904 out of 1183 reviews
Rating 8 - Good. 193 out of 1183 reviews
Rating 6 - Okay. 56 out of 1183 reviews
Rating 4 - Poor. 15 out of 1183 reviews
Rating 2 - Terrible. 15 out of 1183 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel’s
Stayed 1 night in Jun 2025

10/10 Excellent

Antoinette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean. Restuarants in the building jad excellent food. Its family friendly and beautiful. The breakfast was my 8yr old grandson favorite!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comforting
Stayed 2 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Janella L Jackson

Stayed 3 nights in Jun 2025

10/10 Excellent

Clark, Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, EXCELLENT Full Breakfast Buffett included Very CLEAN Rooms, Wonderful Staff Small Gatorade 💲5.50 (Stop at Walmart first 😂😂😂)
Stayed 3 nights in Jun 2025

10/10 Excellent

Alett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
VERY well located for events occurring at the Smoothie King Center. Easy walking distance. Allows pets but there is limited grass to walk your pet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jayshriben

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Everette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent!!!! We love it!!!!
Stayed 3 nights in Apr 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wouldn’t stay here again. It wasn’t as advertised unfortunately. Our room was dirty and we had two workers enter without knocking, one while I was in the shower and one right after we checked in while we were changing. Our room had a lot of cosmetic problems and wasn’t very clean. It was unfortunately a disappointing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nakia

Stayed 5 nights in Jun 2025

10/10 Excellent

Jazmion

Stayed 2 nights in Jun 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality
Stayed 1 night in Jun 2025

10/10 Excellent

layne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room with a great view of the city

Great view from a corner room; really nice sweet! It was perfect for five people! Very clean and very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Licey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely love how quick it was for me to check in and you are allow to check out before 11am which you’ll receive a email to check out your self. The breakfast was fantastic and had plenty of options especially for me because I’m a picky eater. The hotel had parking low as $6 for 2 hours and if you have a plans that the quickest option then a parking meter to me. They have chick fil a and a Dave and busters right next to the build to enjoy as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sierra

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

CHRISTY

Stayed 3 nights in May 2025

10/10 Excellent

Amanda, Ocoee

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful. I really enjoyed my stay at the Hyatt House. I did have a minor inconvenience due to some noisy neighbors but the front desk staff moved me immediately and made no qualms about it. There was free breakfast every morning as well. I loved my stay and I would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

4/10 Poor

Brenda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is extremely difficult to maneuver. No on street check in and getting luggage to the 11th floor to check in is ridiculous. No mention of this in any communication from the Hotel emails received from the hotel. The outlets in our room would not hold a plug, carpet around thermostat was wet and the carpet, and furniture was stained and marred. Advertised small eats and cocktails from 4-6. Which we thought were complimentary, but were at our cost.
Stayed 1 night in Jun 2025

10/10 Excellent

Talaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great breakfast. Wonderful hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around. Great location and walkable. Rooftop pool was perfect for morning poolside relaxation
Stayed 1 night in Jun 2025

10/10 Excellent

Rekeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at the Hyatt House. However, this particular room was just OK. We usually have a kitchenette in our room with an island. This room didn't have that. The toilet paper holder kept falling off making the toilet paper go into the trash and the toilet is almost touching the shower. It feels tight. We also saw a small roach in the room. So, a little disappointed. But everything else was nice including the pool area, service at the front desk and breakfast is good here. Overall, from my usually 10/10, I would say this time it was a 8/10.
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff.
Stayed 2 nights in Jun 2025