Hyatt House New Orleans/Downtown

3.5 star property

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Photo gallery for Hyatt House New Orleans/Downtown

Welcome to our hotel, featuring a sleek glass facade and a beautifully landscaped entrance.
Enjoy a city view from the comfort of this stylish room, featuring two single beds, a flat-screen TV, and a desk with a chair.
Relax by the pool with lounge chairs and a bar serving refreshing drinks.
Enjoy a diverse spread of food and drink options at our buffet, featuring multiple serving stations and a selection of fresh fruits and beverages.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a large pendant light fixture.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar

Explore the area

Map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • Canal Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

9.8 out of 10
Exceptional
(31 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room One King Bed

9.4 out of 10
Exceptional
(103 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room Two Queens

9.4 out of 10
Exceptional
(62 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room One King Bed High Floor

9.4 out of 10
Exceptional
(20 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

High Floor Studio King Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(18 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt House New Orleans/Downtown

Hotel with free breakfast, a short walk to Caesars Superdome
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free self-service breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt House New Orleans/Downtown gets high marks from our customers. During your stay, you're just a quick walk from Caesars Superdome. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Caesars Superdome and 10 minutes on foot from Canal Street
Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.
H Bar – This bar only serves dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 867 out of 1150 reviews
Rating 8 - Good. 192 out of 1150 reviews
Rating 6 - Okay. 60 out of 1150 reviews
Rating 4 - Poor. 17 out of 1150 reviews
Rating 2 - Terrible. 14 out of 1150 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome property
Stayed 3 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Apr 2025

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were confusing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Debra

Stayed 7 nights in Apr 2025

6/10 Okay

paul

Don’t book this place for the pool. It is shaded most of the day , loud and cold. Rooms are ok. Breakfast below average. Location is good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoy my stay!!! Staff was Very Friendly and Breakfast was delicious will stay again Soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Sheoyki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and the breakfast was amazing! Definitely will stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

michael, Jonesboroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming, the room was clean and quiet. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Arlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jermeriah

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Superdome. Parking is pricey on event days. $65? Really? Otherwise the Hotel is very nice and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Tabitha

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again but would like a parking permit or atleast half off because parking is expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Bridgette

Travelled with partner
Liked: Amenities
The staff was very nice and professional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Latasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here while in NOLA. We love the convenience of walking to the games or concert and it’s close to so many food options
Stayed 2 nights in Feb 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, amenities
Very clean and friendly staff. Best complementary breakfast I have had ever. They had it all, including making omelettes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for walking to the Riverwalk and French Quarter
Stayed 4 nights in Mar 2025

6/10 Okay

Melissa

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They do not have a laundry room as stated. They want to charge you per piece of clthing to send next door to be cleaned. I almost didn't get my clothes back before we checked out because they were not returned until 2 days after they said they would.
Stayed 7 nights in Mar 2025

6/10 Okay

Chatura

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
No Wifi in this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very nice and respectful also very helpful. The breakfast has a major variety of things and you can also order omelets and etc. only thing I thought was the pool was open. But of course it’s only open seasonally. Other then that I had a wonderful time staying in this hotel.
Stayed 7 nights in Mar 2025