New Orleans Marriott Metairie at Lakeway

4.0 star property

Choose dates to view prices

Photo gallery for New Orleans Marriott Metairie at Lakeway

Exterior
27-inch flat-screen TV with satellite channels, Smart TV, pay films
Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe
27-inch flat-screen TV with satellite channels, Smart TV, pay films
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3838 N Causeway Blvd, Metairie, LA, 70002
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪4 min drive‬
  • Place, East Jefferson General Hospital
    ‪4 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Concierge Room, Club Room, 1 King Bed, Lake View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Concierge Room, Executive Suite, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Pontchartrain View)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

New Orleans Marriott Metairie at Lakeway

Hotel with a restaurant, in the vicinity of City Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a microwave in a common area. Housekeeping is available on request.
New Orleans Marriott Metairie at Lakeway offers 220 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 27-inch Smart televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at New Orleans Marriott Metairie at Lakeway. During your stay, you're just a quick walk from Metairie Business District. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from City Park and 10 minutes from Caesars Superdome
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5140 square feet (478 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly New Orleans Marriott Metairie at Lakeway. For a fee, parking is available.

This Metairie hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
BISTREAUX Metairie – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Market – This café serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 24 per day; includes in/out privileges)
  • Covered valet parking on site (USD 26 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BISTREAUX Metairie
  • Market

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,140 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch smart TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
  • Covered self-parking fee: USD 24 per day (in/out privileges)
  • Valet parking fee: USD 26 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lakeway Marriott Metairie
Lakeway Metairie
Marriott Lakeway
Marriott Lakeway Metairie
Marriott Lakeway New Orleans
Marriott Metairie Lakeway
New Orleans Marriott Lakeway
New Orleans Marriott Lakeway Hotel
New Orleans Marriott Lakeway Hotel Metairie
New Orleans Marriott Metairie Lakeway
New Orleans Marriott Metairie Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Metairie
New Orleans Marriott Metairie at Lakeway Hotel Metairie

New Orleans Marriott Metairie at Lakeway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 531 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 124 out of 1007 reviews
Rating 4 - Poor. 65 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

EBBY

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and staff was very courteous.
Stayed 2 nights in Oct 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William was awesome he went above and beyond checking me & my wife in. Property was clean great location I’ll definitely return and recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Mircea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Eric

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The room was nice but appeared to be missing some furniture. The suite we were in had a TV on the wall with multiple cords hanging out from underneath and a mini frig just floating on the flor underneath. The sofa was very uncomfortable but the bed was great. The room was quiet and everything seemed to work properly. It was a bit dated when it comes to decor but overall I would not hesitate to stay there again. The staff was the most attentive that I have ever experienced and the valet was awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Neidra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very clean, quiet, and the staff was very friendly. The view from the room was nice, so we left the curtains open all night to see the city lights.
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was clean but getting old. Needs updated
Stayed 1 night in Oct 2025

10/10 Excellent

Mattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Causeway Marriott is a great place to stay. The staff are amazing and competent. It’s super clean and safe. We stay here often.
A beautiful room with a view!
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
The entire was pleasant,
Stayed 1 night in Sep 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Stay at Lakeway

This was my first time visiting the hotel, and I was very pleased. It’s an older hotel, but it’s very well kept and the parking was very reasonable. It’s close to the mall and several food spots, in addition to being only fifteen minutes from the airport. I had a great experience and would definitely stay there in the future.
Stayed 2 nights in Sep 2025

6/10 Okay

Courtney

Travelled with family
Disliked: Staff & service
The Hotel itself was okay but not the expectations when I requested a "birthday" acknowledgement. I requested some kind of birthday recognition the day of my arrival to be in the hotel room even if it cost me. The lady I spoke on the phone with told me it would be done and not to worry. Well the day came and as we walked into the room, there was no birthday acknowledgement at all. This was very disappointing and ruined the surprise for my wife. I'm not sure what happened but we were let down and I hope this doesn't happen to someone else.
Stayed 3 nights in Sep 2025

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10-15 minute hop to New Orleans. Nicely nestled away on the Lake in Metairie. Great views from the upper floors. Exceptional Valet service!
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Our trip was a family trip. I recommend this hotel, there are many positives regarding this hotel that far exceed my negative. Hotel was clean and all the staff ( front desk , housekeeping and wait staff) were super nice and friendly. Can’t say enough about how nice all the staff were! Restaurant was nice and clean and food was delicious. The gym was adequate but there was another gym on the property if u wanted to pay additional money to use. This hotel is next to the water with concrete walking/jogging and bike paths. We walked , jogged multiple days from hotel ( which was right there at water and paths were right there). My only complaint is that the beds in the double bed rooms were only double beds. My wife and I are use to a king bed but can very comfortably sleep in a queen but the double beds felt small to us. If it’s just 1 person to a bed then that’s great but if you have a family that may have 3 or 4 people with multiple people sharing a bed, the beds felt small and cramped. Now the room was nice and clean and roomy . The room could have definitely fit bigger beds. Anyways that’s our only complaint was sharing a double bed, didn’t sleep well with being so cramped. Besides the double beds being small the room, hotel , restaurant and staff were all nice to great. We would stay here again .
Stayed 2 nights in Aug 2025

8/10 Good

Sandra

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed and the staff was very friendly and helpful!!
Stayed 1 night in Aug 2025

10/10 Excellent

Ronnie

Stayed 4 nights in Jul 2025

10/10 Excellent

Kendall

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon, Sapulpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Aug 2025

6/10 Okay

Isaiah

Stayed 1 night in Aug 2025