2/10 Hirveä
German
Matkusti kumppanin kanssa
25.2.2026
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Could not open building door upon arrival, we were given the wrong codes.
The room was dirty; there was a corner that had a lump of accumulated dirt, there were cobwebs. There was no staff, No one was ever around; only one towel for a 5 day stay. There was one packet of microwave able popcorn but no microwave. There were two packets of coffee but no filter.
On our third night , we made an initial call at 5:30 pm because the heat was not working, called again at 8:30. A handyman came at 10:30, with a fan! He was told something was wrong with the air conditioner. A sweet person who said he just began his shift and didn’t know anything about the heating system. Fortunately we were able to get it to work after figuring out the instructions and tricks.
You can’t make this up! We paid extra for a balcony and the table was filthy and one of the two flimsy chairs was torn. The bed took most of the space up and you had to squeeze through to get to the sides. And our 4th day, there was “poop” on the balcony..:have no idea where it came from.
The customer service reps were polite (in the Philippines) but had a fixed script and never deviated.
What a horrible place!
German
Yöpyi 5 yötä helmikuussa 2026