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Aparthotel

Quest New Plymouth

4.5 star property

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Photo gallery for Quest New Plymouth

Front of property
Fitness facility
Premium bedding, desk, laptop workspace, soundproofing
One Bedroom Apartment | Premium bedding, desk, laptop workspace, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

View in a map
21 Currie Street, New Plymouth, 4601
  • Place, Wind Wand
    ‪2 min walk‬
  • Place, Puke Ariki
    ‪3 min walk‬
  • Place, Govett-Brewster Art Gallery
    ‪7 min walk‬
  • Airport, New Plymouth (NPL)
    ‪10 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Premium bedding, desk, laptop workspace, soundproofing

Studio Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Premium bedding, desk, laptop workspace, soundproofing

One Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment | Living area | Smart TV, first-run films, streaming services

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Two Bathroom Apartment

Smart TV, first-run films, streaming services

Two Bedroom Two Bathroom Apartment

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Studio Apartment

Premium bedding, desk, laptop workspace, soundproofing

Studio Apartment

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Quest New Plymouth

Along with a fitness centre, this aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment features a kitchen with a microwave and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Added amenities include first-run films, premium bedding and a coffee/tea maker.
Quest New Plymouth offers 40 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with premium satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with microwaves, kitchenware and utensils and dishwashers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Quest New Plymouth, you're connected to a shopping centre and just a quick walk from Centre City Shopping Centre. Features include free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2009, this luxury aparthotel has 40 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV and first-run films
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Centre City Shopping Centre and Richmond Cottage
Quest New Plymouth offers its guests a sauna and a fitness centre. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Quest New Plymouth. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star New Plymouth aparthotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Cot: NZD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 25 for children

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • First-run films
  • Smart TV with premium satellite channels
  • Streaming services

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 40 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Built in 2009
  • Comprehensive recycling policy
  • Connecting units available
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cots (infant beds) are available for NZD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Uncovered self-parking fee: NZD 20 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 7 days before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth

Quest New Plymouth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 696 reviews
Rating 8 - Good. 249 out of 696 reviews
Rating 6 - Okay. 53 out of 696 reviews
Rating 4 - Poor. 12 out of 696 reviews
Rating 2 - Terrible. 2 out of 696 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, our quick stay that could have turned into a nightmare thanks to online booking site that didnt really match details correctly. ( not direct booking thru quest ) at reception Arthur checked availability and after a moment sorted a solution for us.. he was super helpful, informative with parking and bus for light festival bus etc.. was a massive relief after realizing our predicament.. Thank you Arthur, your professionalism sines
Stayed 1 night in Jan 2026

10/10 Excellent

agnes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Satya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and spacious. Great for families.
Stayed 3 nights in Jan 2026

8/10 Good

Neville

Liked: Cleanliness, amenities
Clean rooms, very helpful staff and excellent location
Stayed 2 nights in Dec 2025

6/10 Okay

Cornelia

Travelled with family
Checking in was fast and efficient, staff member was helpful and courteous. Can't say much about the 2 bedroom unit we booked though. There's no body soap in the dispenser at the main bedroom's bathroom. Most inconvenient when réception desk is closed after hours. Tiled floor was dirty in the kitchenette and wall tiling in shower cubicle felt slimy too in the 2nd bedroom unit! Other than being in close proximity to most attractions etc in town as super convenient, can't really highly recommend this place as a good stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Thilina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay. Clean room, friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
Great room, friendly staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and accommodation were excellent. There was a small hitch with the bedroom TV remote and bedside clock but this should not deter people from this hotel. Highly recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great all round property in the centre of town. Close to shopping, restaurants and the seaside. Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff really friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosina

Travelled with family
Liked: Cleanliness, room comfort
Very helpful friendly staff. Grwat loxation 2mins walk to the watrtfront and to great cafes. Right across thr road from a shopping centre with Farmers etc
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in the bottom end of New Plymouth, close to everything
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter, Auckland

Liked: Cleanliness, property conditions & facilities
Great central location for shopping, bars & restaurants with the magnificent Pukekura Park only 10 min walk away.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great spot with amazing access to everything you need
Stayed 3 nights in Aug 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great late night service, comfy bed and spacious
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Maddie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central location, plenty of local shopping and eateries within walking distance
Stayed 1 night in Jul 2025

10/10 Excellent

Zaid

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was my first visit to this hotel. The reception was clean and compact which disguised the spaciousness of the corridors and rooms in the accommodation areas. My room was large, nice kitchen, modern bathroom, plenty of room to spread out my luggage and working equipment. I did not use the entertainment system but it looked very modern. The room air con was great and the location in downtown was very handy for walking to the many restaurants and shops nearby.
Stayed 1 night in Jul 2025