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Holiday Inn Express Newcastle by IHG

4.5 star property

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Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Free daily on-the-go breakfast
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View in a map
514 King Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪9 min walk‬
  • Place, Newcastle Civic Theater
    ‪14 min walk‬
  • Place, Newcastle City Hall
    ‪14 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Single Beds (Birdwood Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Newcastle by IHG

Luxury hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Newcastle by IHG gets high marks from our customers. During your stay, you're just a quick walk from NEX. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 6 minutes by car from Newcastle Beach and 8 minutes from John Hunter Hospital
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The luxury Holiday Inn Express Newcastle by IHG also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Great Room – This bar serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Holiday Inn Express Newcastle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1011 reviews
Rating 8 - Good. 261 out of 1011 reviews
Rating 6 - Okay. 50 out of 1011 reviews
Rating 4 - Poor. 12 out of 1011 reviews
Rating 2 - Terrible. 11 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Bardwell Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and did not disappoint.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcel and Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

This is a lovely hotel nice and central. Parking available. Good variety breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Iordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Luke

Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and the staff were too. Great to have a good breakfast. Sound prooof rooms and well decorated/designed made for a good sleep and rest. Comfy and worthwhile.
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel excellent in all departments, could not fault anything.
Stayed 1 night in Aug 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Great hotel with easy parking. Lovely breakfast too.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pluses- The room was a good size and quiet. The included breakfast was actually pretty good Minuses- The staff were a bit dismissive and disinterested. They told us many times at check in that the hotel was an “ express” not a full Holiday Inn” Their website says there is full dinner available which is misleading! We were told to use the QR code in our room to view the menu and order but it didn’t work. We ordered via the room phone and they called us when it was ready but it is served in take away boxes!! Also very expensive- we ordered a pizza at $30 and it was the tiniest pizza I’ve seen!
Stayed 1 night in Aug 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in was amazing staff member Linda was helpful In the afternoon I ordered two teas and got coffee I did advise the staff in the morning of the experience they where very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Caleb

Stayed 3 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Holiday Inn Newcastle. Its clean, modern, hospitality and local to shops and other amenities. Overall I would return knowing we’ll receive the same level of service, venue standards and hospitality. Only small downsides is cost of parking and variety of breakfast options.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, wonderful room

Excellent room, we loved the free breakfast and the simple layout of the spaces, from the lobby to the room itself. Great bed and a wonderful location. You can park on the street from until 9am the next morning, if you want to avoid paying for parking overnight.
Stayed 1 night in Aug 2025

10/10 Excellent

Dan Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good short stay business hotel

Very good option for business travellers
Stayed 1 night in Jul 2025

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Friendly service , welcoming check-in Room very clean , would of liked some sanitation gel in breakfast area Close to Newcastle interchange 5 min walk
Stayed 1 night in Jul 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities

Small but clean

Small but clean room, beds could be comfier and bathroom larger - a little to compact even for a couple.
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will happily stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy walking to bars and restaurants or light rail station. Breakfast had a good variety hot food was delicious. Staff were friendly and helpful. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mei Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Is clean, convenient and came with breakfast. Parking is additional fee thought!
Stayed 1 night in Jul 2025