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Best Western New Kent Hotel

3.0 star property

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Photo gallery for Best Western New Kent Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • University of Newcastle-upon-Tyne
    ‪3 min drive‬
  • Northumbria University
    ‪3 min drive‬
  • St. James' Park
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Cairn Hotel Newcastle Jesmond

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (1000)
The price is €46
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Cairn Hotel Newcastle Jesmond

About this property

Best Western New Kent Hotel

Hotel in Newcastle-upon-Tyne with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and wedding services.
Best Western New Kent Hotel offers 32 accommodations with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western New Kent Hotel. During your stay, you'll be within walking distance of Jesmond Dene Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 5 minutes by car from St. James' Park and 5 minutes from Quayside
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western New Kent Hotel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Hotel Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Greek, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 441 reviews
Rating 8 - Good. 206 out of 441 reviews
Rating 6 - Okay. 62 out of 441 reviews
Rating 4 - Poor. 19 out of 441 reviews
Rating 2 - Terrible. 7 out of 441 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Cheap and Cheerful

The reception staff were friendly, courteous and helpful. The hotel itself was tired. Decor was drab. Bedroom was sufficient for stay. Breakfast menu limited, items advertised not available. Price reflects the stay.
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Very clean room. Dining room for breakfast was lovely, spacious and breakfast was very good. Check in and out was efficient. Staff very nice and friendly. Only negative was disturbance from other occupants on my floor until 4am. Very little soundproofing and didn’t feel secure due to old ill fitting doors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but fairly basic. However, the rooms are clean and functional. The staff are attentive and pleasant (special thanks to Susan for her help). The main bonus is the restaurant attached to the hotel, which is one of the finest Indian restaurants I've ever eaten in! When we asked to book a table, we were told that it was full, but because we were residents, they prepared a table in the bar and served us there! Excellent service and excellent food!
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very comfortable and convenient hotel with friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very good overall, nice to get a room for 4
Stayed 1 night in Feb 2025

6/10 Okay

Renukaprasad

Business traveller
Stayed 3 nights in Feb 2025

8/10 Good

Eamon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Stayed here before as it’s a nice, quiet area, and only a few minutes walk to the cafes and metro. Friendly staff and clean, comfortable and quiet room. Only stayed one night and didn’t have breakfast but we’ll stay here again if we need to.
Stayed 1 night in Jan 2025

8/10 Good

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sparkling Clean

Very clean and tidy overall. There is quick response to needs. Please could you work on the noisy wooden flooring. Thanks
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy. Nice bathroom and shower. Bar available at night. Full cooked breakfast available, with cereals, although not all options available for my stay s per the menu. Excellent Indian restaurant attached to the hotel. Very busy when there with locals. Food good, with a different menu than a normal Indian.
Stayed 2 nights in Dec 2024

8/10 Good

Mrs J

Stayed 2 nights in Nov 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room. Staff friendly and breakfast very nice. Would have liked a bath mat in the bath as bath was very slippery.
Stayed 2 nights in Nov 2024

6/10 Okay

Philip

Business traveller

The stay was spoilt by noise from closing door

Stayed 1 night in Nov 2024

10/10 Excellent

R L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation

Very handy for city, great value and service
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

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