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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Point of interest
Exterior
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Keel Square, Sunderland, England, SR1 3DS
  • Sunderland Empire
    ‪6 min walk‬
  • University of Sunderland
    ‪6 min walk‬
  • Stadium of Light
    ‪9 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Shower, towels

Standard Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn Sunderland

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is €80
for 1 room
includes taxes & fees
8 Jun - 9 Jun
Hilton Garden Inn Sunderland

About this property

Holiday Inn Sunderland – City Centre by IHG

Eco-certified hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Sunderland – City Centre by IHG. During your stay, you're just a quick walk from Sunderland Empire. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Sunderland Empire and 6 minutes on foot from University of Sunderland
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. The eco-certified Holiday Inn Sunderland – City Centre by IHG also features a fitness centre, a front desk safe, and a lift.

This 4-star Sunderland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 173 out of 247 reviews
Rating 8 - Good. 48 out of 247 reviews
Rating 6 - Okay. 16 out of 247 reviews
Rating 4 - Poor. 3 out of 247 reviews
Rating 2 - Terrible. 7 out of 247 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph E

Stayed 1 night in Feb 2025

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pity the hotel didn’t have parking, only a short walk to St Mary’s multi story, but found a little expensive for an over night stay.
Stayed 1 night in Feb 2025

8/10 Good

louize

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for train station and metro station. Great size rooms and very comfortable beds
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

6/10 Okay

Stuart

Stayed 1 night in Feb 2025

8/10 Good

Zijun

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property was very clean. The rooms were Nice and quiet. Staff were very friendly from receptionist to bar staff. I would definitely return and recommend hotel to anyone.
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lvely: Spot on

good location close to bars restaurants theatre rail and bus services Large comfy bed and room very spacious rm 239 queen Excellent breakfast good products not dry or cold like some places Im not usually full english person but have to comment on flavoursome mushrooms black pudding and sausage Staff helpful friendly and seem proud of their place of work definetly recommend and would stay again
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Travelled with family
We couldn’t make it to the Holiday Inn, Sunderland as our flight from Belfast was cancelled due to Storm Eowyn. Unfortunately the insurance that Expedia sold me has proved worthless as X Cover have refused to refund our stay, despite clear and unequivocal evidence provided that our flights were cancelled by the airline. Over £350 down the tubes!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mariann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone I met was always friendly, professional, and helpful. Chef Alan prepared wonderful meals and made adjustments per our personal tastes. He remembered all of our previous preferences. Alan is a talented and witty chef.
Stayed 7 nights in Jan 2025

10/10 Excellent

Dianne Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sunny

Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New years stay

Great stay room warm and clean breakfast tasty and good choice. One slight criticism at 230 pm go to check in and told your room is ready but will have to pay ten pound early check inn fee challenged this and then told well if you join Holliday inn rewards I could check into my room which was ready for no fee obviously reception have been instructed to implement this 10 pound charge but why get somebody’s back up when checking in for the sake of ten pound poor.
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable modern rooms. Clean & equipped with everything needed. Would recommend and would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get together and a perfect venue
Stayed 1 night in Dec 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent value for money hotel. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant night stay
Stayed 2 nights in Dec 2024

8/10 Good

naveed

Liked: Cleanliness
Clean Central A little simple
Stayed 1 night in Dec 2024

2/10 Terrible

Harwinder

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is expensive but not much facilities
Stayed 1 night in Dec 2024