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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Bar (on property)
Bar (on property)
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • Place, Gateshead Millennium Bridge
    ‪4 min walk‬
  • Place, The Glasshouse
    ‪7 min walk‬
  • Place, Quayside
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout curtains, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Twin Room, River View | Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

9.0 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Super King Double

Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

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About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from Quayside and a 5-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Reviews

Leonardo Hotel Newcastle Quayside Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 433 out of 1009 reviews
Rating 8 - Good. 321 out of 1009 reviews
Rating 6 - Okay. 159 out of 1009 reviews
Rating 4 - Poor. 60 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Room for improvement.

On a hot day/night had hoped the air con would cool the room down. Got more cool air from a hand fan that the air con. Room 441 needs a new bulb in the light outside bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service
I booked this Leonardo after staying at the Leonardo in Belfast city centre in 2024. Belfast was phenomenally clean and updated, this one feels a bit tired and with that, a little less clean, but generally okay. The bed and bedroom were clean, it was just the carpets and bathroom.
Stayed 2 nights in Aug 2025

8/10 Good

Ianeileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central property in Newcastle x
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited parking and not enough room in the dining room at breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness
Nice hotel , but its in in an industrial estate. Struggled to find a local shop within walking distance. Selection of drinks in hotel bar not great no coke just pepsi max . Room had an interconnected door to our neighbours, who were VERY LOUD ! Breakfast was good and the beds were beyond comfortable, the bathrooms were adequate, however dated. Parking diobolical ! No spaces at hotel and other parking options meant walking up a steep hill. So parked on baltic car park 30.00 !!
Stayed 1 night in Aug 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff - very helpful. Outside areas are under development so very derelict with lots of waste ground. Nice tidy room but some communal areas needed a bit of attention (dirty windows). Great location in the riverside.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Ross

Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Stayed 1 night in Aug 2025

8/10 Good

Henry S

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable
Stayed 1 night in Aug 2025

8/10 Good

Carl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed for 3 nights which we do every year for a celebration. We asked ahead for room 336 a superior triple but when we called on the morning of our planned stay we were told rooms cannot be reserved by number!? Luckily we arrived and we were give 236 on floor two. The views not as good as it’s not that high and you hear traffic going by. We also asked everyday for our room to be cleaned. We put a please clean my room sign on the door handle for staff to see. The room was never cleaned!? How is that possible in a big chain hotel? Staff were lovely too but nothing gets done sadly let down this year
Stayed 3 nights in Aug 2025

6/10 Okay

Alistair

Disliked: Staff & service, room comfort

Average all round.

Bed was too soft and lack of a top sheet when it's very warm isn't great. Breakfast choices were poor. No vegetarian sausages. No pastries left. Who has roast potatoes for breakfast?! Not sufficient parking spaces and no non slip mat in the bath. But, we did get a river view as requesed.
Stayed 1 night in Aug 2025

6/10 Okay

Glynn

Business traveller
Parking horrendous, breakfast poor.
Stayed 2 nights in Aug 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jiten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quayside

Reasonably good service. Had a nice fish and chips one evening. And a decent breakfast roll too. Decent location close to millennium bridge. Limited parking. Few minor things. Fan in bathroom wasn’t working. Pumps on shower gel and shampoo were broken.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance to Newcastle City Centre, parking was easy and bed was comfortable. Only downside was that our toilet didnt flush properly which we reported when we left. Would stay here again. Breakfast was 7/10
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stayed 1 night in Aug 2025