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Leonardo Hotel Newcastle Quayside

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Bar (on property)
Bar (on property)
Lobby lounge
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • Place, The Glasshouse
    ‪7 min walk‬
  • Place, Quayside
    ‪7 min walk‬
  • Place, St. James' Park
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout curtains, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Twin Room, River View | Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, River View

9.0 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Super King Double

Desk, laptop workspace, blackout curtains, soundproofing

Executive Super King Double

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2

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About this property

Leonardo Hotel Newcastle Quayside

Riverwalk hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Newcastle Quayside. During your stay, you're just a quick walk from Quayside. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Quayside and a 5-minute drive from St. James' Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Leonardo Hotel Newcastle Quayside also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gateshead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Reviews

Leonardo Hotel Newcastle Quayside Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 1011 reviews
Rating 8 - Good. 321 out of 1011 reviews
Rating 6 - Okay. 159 out of 1011 reviews
Rating 4 - Poor. 61 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

Reviews

10/10 Excellent

Hisato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and cheap parking in a quite area next to the Tyne nice view
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jul 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Buruk

Stayed 1 night in Jul 2025

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to city centre
Stayed 1 night in Jul 2025

8/10 Good

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location ✨️✨️ Just the rooms very warm air con has to be unlocked via reception would be better if was unlocked anyway then just randomly turns of as on a timer would be better if they let you have control. I rang day before regarding a fan they said they provided so left at home. No fan available on day 1 got 1 on day 2 and it was on its way out did not nothing. So had to buy 1 from argos which was frustrating as i did ring up, as was there for 4 nights you do need a fan rooms very warm and stuffy makes it very gard to sleep. Other than that a lovely hotel but was looking forward to a good sleep
Stayed 4 nights in Jul 2025

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking poor

Hotel nice good price and comfortable but shocking parking situation
Stayed 1 night in Jul 2025

8/10 Good

Ellie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel in great location. Not a far walk away from the city . parking was located right outside the hotel which was great . Rooms were very basic and were needing a freshen up . Bathroom wasn’t very clean and the shower was blocked and made the bathroom soaking wet . Reception staff were lovely
Stayed 2 nights in Jul 2025

8/10 Good

SANTANA PIEDADE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 3 nights in Jul 2025

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Not great
Stayed 1 night in Jul 2025

10/10 Excellent

Callum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lewis

Stayed 1 night in Jul 2025

10/10 Excellent

Anastasia

Stayed 2 nights in Jul 2025

8/10 Good

Maureen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was well located. Parking was difficult when we arrived - they had no disabled parking at all. On our second day they failed to service our room despite being asked
Stayed 2 nights in Jul 2025

10/10 Excellent

Mairiead

Stayed 2 nights in Jul 2025

6/10 Okay

SUSAN

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good value but slightly disappointed abit

Great value for what I paid but it’s very annoying that every thing is restricted TV is heavily restricted and couldn’t watch anything other than the mainstream news channels and booked the room mainly due to aircon because it was a hot day but cooling mode was locked so only lets you do automatic mode which is a small Cool draft didn’t really change room temp
Stayed 1 night in Jul 2025

6/10 Okay

Kier

Travelled with family
Disliked: Cleanliness, staff & service
Not entirely sure what ‘superior’ is supposed to entail as it’s difficult to decifer from the booking but spoke to some other guests who hadn’t opted for a superior room and their rooms had extras! Weird water marks/blood/coke stains on the walls. There was no mention of my 20% discount for food and drink and since I have extreme social anxiety couldn’t enquire about it. Location was lovely and most of the staff were pleasant, there were a couple who had faces like thunder and offered a very cold interaction. But like I say feel like I’ve paid extra money for a ‘superior’ room only to have been given a lesser room with less extras, very odd.
Stayed 1 night in Jul 2025

4/10 Poor

Jon

Stayed 1 night in Jun 2025

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsten

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025