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OYO The Bentleys Hotel

3.0 star property

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Photo gallery for OYO The Bentleys Hotel

Restaurant
Desk
Restaurant
Lobby
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
427 Westgate Road, Newcastle-upon-Tyne, England, NE4 8RL
  • Place, St. James' Park
    ‪16 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪17 min walk‬
  • Place, Utilita Arena Newcastle
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Triple Room, 3 Single Beds

Desk

Standard Triple Room, 3 Single Beds

  • 11 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Desk

Standard Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed (Shared)

Desk

Standard Single Room, 1 Single Bed (Shared)

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 3 Single Beds

Family Room, 3 Single Beds | Desk

Family Room, 3 Single Beds

  • 11 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Apartment, 1 Double Bed

Desk

Standard Apartment, 1 Double Bed

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Desk

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds (Shared)

Desk

Standard Twin Room, 2 Single Beds (Shared)

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio, 2 Single Beds

Desk

Deluxe Studio, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Triple Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Studio

Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe Twin Studio

  • Sleeps 2

View all photos for Standard Double Room

Shower, free toiletries, hair dryer, towels

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Shower, free toiletries, hair dryer, towels

Standard Single Room

  • Sleeps 1

View all photos for One Bed Room Apartment (2 Guest)

Shower, free toiletries, hair dryer, towels

One Bed Room Apartment (2 Guest)

  • Sleeps 2

View all photos for Standard Family Of 3 Room

Shower, free toiletries, hair dryer, towels

Standard Family Of 3 Room

  • Sleeps 3

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includes taxes & fees
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About this property

OYO The Bentleys Hotel

Guesthouse with free parking, near St. James' Park
This smoke-free guesthouse features a bar/lounge, free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine.
OYO The Bentleys Hotel offers 20 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at OYO The Bentleys Hotel, you'll be within walking distance of St. James' Park. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • Just a 2-minute drive from St. James' Park and a few minutes from Quayside
OYO The Bentleys Hotel offers its guests a vending machine. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne guest house is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Bentley's Hotel Newcastle-upon-Tyne
Bentley's Guesthouse
Bentley's Newcastle-upon-Tyne
Bentley's Guesthouse Newcastle-upon-Tyne

OYO The Bentleys Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 280 reviews
Rating 8 - Good. 112 out of 280 reviews
Rating 6 - Okay. 47 out of 280 reviews
Rating 4 - Poor. 25 out of 280 reviews
Rating 2 - Terrible. 17 out of 280 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

david

Stayed 1 night in Oct 2025

8/10 Good

Camille

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff friendly extremely helpful , price was Great, provide us with a light breakfast . The area was a bit different than what I expected .But the hotel stay was satisfactory .Have nothing bad to say . The stuff made us feel very welcomed .
Stayed 1 night in Oct 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Asfir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Sep 2025

4/10 Poor

Michelle

Travelled with family
I booked into a family room first room they gave me was wrong one as was a double bed and 1 single bed they did swap rooms witch I was happy about until we noticed there was no lock on the bathroom door no catch on the door there was also a strange smell from the toilet when you flushed it and it lingerd if you left the shower rooom window open it was ok but couldn’t due to winds kept blown the bathroom door open also room was really cold at night I was unable to sleep ,the reason I booked the hotel was due to the fact a coffee shop was open next door but the next day found out it was shut down witch ment I had no where for our breakfast or coffee as the was a room with coffee & vending machine with a variety of items but was not able to find Extra cups to make coffee and the cereal looked like it had been sitting there awhile but I couldn’t find blows so was unable to feed my two children breakfast over all my stay was unpleasant and will not be recommended this hotel to anyone else also stuff where hard to find I only seen them 2times through my 3day stay my advice is they update there app on hotels.com as it is false information to those who are looking for a family friendly place to stay as photos and information are incorrect I would like a refund as I was given false information and mine and family stay was unpleasant .
Stayed 3 nights in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
The best budget accommodation I have stayed in whilst in Newcastle upon Tyne. The team the run the place are brilliant offering awesome customer service. The rooms are basic however always spotlessly clean with comfortable bed topped with lovely duvet; one improvement that could be made would be better pillows. The old TV’s can present an issue or two but the Wi-Fi is excellent. Bentley’s does not offer any food and beverages except for a vending machine in the lounge however there are microwaves, kettles, etc. on each floor for guest to use. Located on a main road leading out of the city; a five minute drive from the city centre or the train station, also on four or more bus routes connecting with the station in max ten minutes and the city centre is two more minutes away.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best budget accommodation I have stayed in whilst in Newcastle upon Tyne. The team the run the place are brilliant offering awesome customer service. The rooms are basic however always spotlessly clean with comfortable bed topped with lovely duvet; one improvement that could be made would be better pillows. The old TV’s can present an issue or two but the Wi-Fi is excellent. Bentley’s does not offer any food and beverages except for a vending machine in the lounge however there are microwaves, kettles, etc. on each floor for guest to use. Located on a main road leading out of the city; a five minute drive from the city centre or the train station, also on four or more bus routes connecting with the station in max ten minutes and the city centre is two more minutes away.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. With comfortable bed, relaxed and clean environment. Excellent staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Samuel

Stayed 1 night in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Hotel was clean and comfortable shower kept going cold and hot
Stayed 5 nights in Aug 2025

10/10 Excellent

Kevin, Ireland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bentley`s exceeded my expectations in all ways .Because my room was so inexpensive I was not expecting my stay to be so excellent .The room was spotless, the shower and bathroom superb .The bed was really comfortable and the hotel itself was very quiet at night .Facilities for tea and coffee making , a great value breakfast and a relaxed and friendly staff made for a superb stay .It is within walking distance of the city centre and the immediate area is a foodie paradise .Lots of different restaurants of many nationalities giving great value, much cheaper than other parts of the town .I would have no problem giving Bentley`s a five star review .It was like a home from home, better than a soulless city centre hotel stay .My go to place for a Newcastle visit .
Stayed 2 nights in Mar 2020

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Friendly staff, decent food generally pleasant stay
Stayed 2 nights in Mar 2020

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Tracey, Peterlee

Liked: Cleanliness, staff & service
We’ve stayed here on numerous occasions over the years , easy access to city centre , warm clean and very Friendly , the price is very reasonable and a lovely cooked breakfast is on hand if required downstairs in the coffee shop
Stayed 1 night in Mar 2020

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not stay here again

Doors constantly slamming and noise from road. Room not very dark. Paid extra for breakfast which they refused unless I paid for again (I was half an hour late due to not sleeping well which would be fair enough if they had stopped serving etc, but it was open exactly as normal they were just trying to extort more money out of me). Breakfast also cheaper than what I paid upfront for anyway. Also when checking in same man said he would not need ID 'as I'm from this country' which makes me think could be anyone in there
Stayed 1 night in Mar 2020

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean place and amazingly friendly staff.
Stayed 1 night in Feb 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but sufficient

Good location, it took us 10 minutes to walk into town. Friendly helpful staff.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money. Cleanliness and staff assistance well above many 3 star hotels. Shower rooms and wcs in good condition. Superb facedown stairs..
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was nice and clean and nice deco staff very friendly and helpful
Stayed 1 night in Feb 2020

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bargain

Nice clean cheap hotel 10 min down hill walk to the center. Frer easy parking side of the hotel excelent for the price
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020