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Whites Hotel

3.0 star property

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Photo gallery for Whites Hotel

Reception
2 bars/lounges
Classic Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished
Terrace/patio
2 bars/lounges

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

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38-42 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AL
  • Place, University of Newcastle-upon-Tyne
    ‪11 min walk‬
  • Place, Northumbria University
    ‪15 min walk‬
  • Place, St. James' Park
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, individually decorated, individually furnished

Family Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Whites Hotel

Victorian hotel with free breakfast and bars/lounges
This hotel features a restaurant, 2 bars/lounges and a meeting room. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site. Housekeeping is available on request.
Whites Hotel offers 38 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Whites Hotel. During your stay, you're just a quick walk from Jesmond Cricket Ground. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Bar Blanc
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 3-minute drive from Tyne Bridge and a few minutes from Quayside
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Whites Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Newcastle-upon-Tyne hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Bar Blanc – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Bar Blanc

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay
  • Administrative fee: GBP 35.61 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Whites Hotel Newcastle-upon-Tyne
Whites Newcastle-upon-Tyne
Whites Hotel Hotel
Whites Hotel Newcastle-upon-Tyne
Whites Hotel Hotel Newcastle-upon-Tyne

Whites Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 72 out of 352 reviews
Rating 8 - Good. 118 out of 352 reviews
Rating 6 - Okay. 89 out of 352 reviews
Rating 4 - Poor. 36 out of 352 reviews
Rating 2 - Terrible. 37 out of 352 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Disliked: Staff & service, property conditions & facilities

Paradiso

Rooms shoddy shower leaked ontofloor taps loose ,holes in net curtains, electric socket coming away from wall continental breakfast nothings like advertising £50 deposit for damages which you have to chase them for ,paid 2 nights stayed 1
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffery A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Patricia

Liked: Amenities, property conditions & facilities
Fine budget hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 year old son had nose bleed. Told staff they never changed my sheets and I stopped another 3 nights after and then was charged on check out for blood on mattress cover worst hotel experience iv ever had
Stayed 4 nights in Jul 2025

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not the best.

The staff were really helpful. The hotel was not particularly clean, no lift (wasn't advertised). Wouldn't stay there again.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed

The staff were lovely but that is about the only thing good about this hotel. I know i picked a cheeper option so that’s on me but the bathtub was dirty from the previous occupant the curtains were broken so every morning would get hit with the sun. You can also here every single thing through the walls, water is especially bad any time someone uses the loo or goes for a shower you can here it like it’s in your bedroom. The bed im sure the mattress hasn’t been updated in years as it’s hard as a rock. Very outdated although i wouldn’t usually care about the design the hallway leading up to the rooms smells so musty. I ate on the first night i was there they were out of fish and chips so had the scampi although it was more like rock pellets and inedible. I’d say this hotel is good if your a party goer and just want a cheep night to stay but if your just visiting friends and family like i was go for the slightly more expensive option.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs some love.

Friendly staff. Great location. A very 'down at heel' establishment, I'm afraid. The most uncomfortable bed and shabbiest room that I have stayed in ever.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
when we arrived the staff were very nice. went up to our room and very small especially bathroom shower was very poir was getting outside the shower cubicle wet. when in the shower the floor was very slippy. went to open toilet door and the handle came off as was just hanging on with 1 screw. contenental breakfast was disapointing didnt offer soya milk for allergies as i need this milk.
Stayed 2 nights in Apr 2025

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ghulam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ashleigh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was adequate and provided what it needed. The bathroom was definitely not cleaned properly in a long time with a buildup of mould in the caulking and behind taps. Be mindful when booking that the bar downstairs is popular with a student party crowd (not too unusual with the area) so the music is loud until the early morning. Overall not a bad stay just not a great stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Simon

Shower from room above leaked into bedroom onto bed. Apparently this had happened before
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Young hotel receptionist was very friendly and helpful
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Liked: Staff & service, room comfort

Average hotel close to city centre.

Ok for a 1 night stay. Staff seemed friendly enough. Room whilst generally clean and bed comfortable was in need of a makeover. There were dusty areas in the corners of the carpet and the shower cubical leaked, as there was no where to hang towel whilst in shower put on floor outside and it got soaking wet. Guess you get what you pay for. Had to pay a £50 security deposit whilst this was made clear when booking I have never been asked to do this before and I have stayed in many many hotels. Also very inflexible with parking. Wanted to pop and get coffee in the. Morning but was told car had to be removed by 11 else I would get a parking fine. Couldn’t even extend for an hour. Close to city centre.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great host very helpful beds very comfortable nice big room.great location
Stayed 2 nights in Jun 2024

8/10 Good

Kacey

Stayed 1 night in Jun 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
I liked the TV and WIFI, and the bed was comfortable. I found the shower hard to manage. The room was a bit shabby and the noise from the bar downstairs was loud but it all went quiet at 11 when it closed.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice

Very clean. Maybe some pillows could be replaced soon. Friendly and helpful staff. Breakfast offered. Close to the city centre
Stayed 2 nights in May 2024

8/10 Good

Guy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

Sadie

Stayed 1 night in May 2024

4/10 Poor

Dr Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was okay
Stayed 5 nights in May 2024

2/10 Terrible

Anne

Travelled with family
Grotty place, will not stay again
Stayed 1 night in May 2024

6/10 Okay

Matthew

.
Stayed 1 night in Feb 2024

4/10 Poor

Julie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Brilliant staff, delapedated rooms with falling off skirting, ceiling tiles and bath seals which make a proper clean impossible. Stuff were kind and responsive and moved us to a slightly less than terrible room. Only stay if you don't mind exceptionally loud banging music. To be fair it switches off completely at 11 but up until then very noisy.
Stayed 2 nights in Apr 2024