This hotel features laundry facilities, ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
James River Inn & Suites offers 65 air-conditioned accommodations, with coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 42-inch LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at James River Inn & Suites, you'll be within walking distance of Virginia War Museum. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Amenities include laundry facilities, an ATM and a vending machine
8 minutes by car from Hampton Coliseum and 8 minutes from Christopher Newport University
As a guest of James River Inn & Suites, you'll find a vending machine, laundry facilities, and an ATM. Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this Newport News hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
ATM
Laundry facilities
Limited-hour front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 6:00 AM - midnight. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
James River Inn & Suites Hotel
James River Inn & Suites Newport News
James River Inn & Suites Hotel Newport News
Reviews
James River Inn & Suites Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4/10
Cleanliness
5.8/10
Staff & service
4.2/10
Amenities
4.8/10
Property conditions & facilities
4.8/10
Eco-friendliness
Rating 10 - Excellent. 30 out of 108 reviews
10 - Excellent
30
Rating 8 - Good. 11 out of 108 reviews
8 - Good
11
Rating 6 - Okay. 20 out of 108 reviews
6 - Okay
20
Rating 4 - Poor. 12 out of 108 reviews
4 - Poor
12
Rating 2 - Terrible. 35 out of 108 reviews
2 - Terrible
35
Reviews
4/10 Poor
Thomas
Travelled with partner
26 Jun 2025
Disliked: Cleanliness, amenities
Sheets were nasty and room was dirty. Didn’t look like pictures
This place is horrible. Stay away at all cost. You have people who live there hanging out harassing you wanting to do drugs and hook up hanging outside all hours of the night. The staff doesn’t care about anything. First room they gave us was filthy. Black mold covered the shower curtain. Went back to front desk said something. They got an attitude but gave us another room. This room was just as bad. Filthy. Dirty sheets dirty towels. Mold in the bathroom. We ended up cutting our losses and leaving not staying there. We didn’t feel safe due to the harassment of the guys who lived there and it was just too dirty.
the staff was half dressed and barefoot and looked like he came from his bedroom with dishevled hair and half asleep. ( we did check in very late at almost 2am as we were traveling.)
The room had a roach, the furniture was broken, both beds had an unpleasant odor, and the only lock (in this unsafe neighborhood) on the door was the electric key card lock.
Never again!
Roach infestation
Unfriendly/unavailable staff
Unsafe conditions (chain lock broken and hole in door)
No ashtray for smoking room and no cups
Parking lot on opposite side of actual room no way to watch my car
It was absolutely and honestly nothing like the images that they display up here. Upon opening the door. Noticed the comforter were heavily stained. When i pulled the comforter off. It had a very huge burn hole on it. About the size of 4 irons. Then immediately Noticed the very dirty, dingy like pillows. The refrigerator and stand will fall or collapse soon. The chair in the room was filthy. Burn holes and all. Shower hadn't been cleaned. Toilet seat hadn't been cleaned. Had urine all over it. Upon trying to wash my hands. The handle on the faucet fell off once i touched it. I didn't even bother asking for a refund or anything. Because i felt like they gave me this room on purpose. I will be reaching out to the BBB. And supply them with the videos that I took of the room. Oh, and the smell of the room was very moving.
They don't provide hair dryer, the kitchen is nice and remodeled but the hotel does not not provide neither a coffee machine or toaster. The hotel have an ice machine in the alley but they disconnect it some nights. No extra blankets or pillows. Bathroom towels were very thin and cheap. If you like to have a cheap hotel, this is for you. For me I should have expected much more for what I paid for. I requested and was provided a non smoking room however one night the room above ours was occupied and I don't know how but we feel someone was in our room smoking, I waked very congested due to the cigarette smoke in our room.
The parking lot was full of junkies at night, every night leaving trash everywhere, definitively don't recommend and will never comeback.
For $ 10.00 more a night you can get a lot nicer and better hotels nearby.
Juan Carlos
Stayed 4 nights in Apr 2025
4/10 Poor
Monique
Travelled with partner
6 Apr 2025
Disliked: Amenities
It was my Birthday weekend and I booked a deluxe king room with the kitchenette but ended up with a deluxe king room without the kitchenette. Not only that our room was all the way at the end in a corner where I didn’t feel comfortable. When I went to the front desk to ask about my reservation he told me I booked for a deluxe king without the kitchenette, ok cool but when I asked to change rooms because I didn’t feel comfortable at the end of the walkway he told me they were all booked up and if I have any problems just let him know. Mind you they had more than 8 vacant rooms with the kitchenette on the bottom floor where we were staying and I’m pretty sure more on the 2nd floor. Even without the kitchenette I would have rather had another room but lesson learnt, my first and last time staying at this hotel. I did make the best of my birthday which was Saturday, April 5 and enjoyed myself at the beach while I was down there.
Monique
Stayed 2 nights in Apr 2025
2/10 Terrible
kristen
3 Apr 2025
kristen
Stayed 1 night in Apr 2025
10/10 Excellent
Ron
Travelled with partner
23 Mar 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The James river hotel formally the King James is almost historical in Newport News. The hotel has been through VERY ROUGH times of people it's time in business. Overall it has truly stood the TEST OF TIME. The age of the rooms would be a five on my scale. However other than that I will stay again as I have done for over 40 years. God bless
Ron
Stayed 2 nights in Mar 2025
4/10 Poor
Avery
13 Mar 2025
Avery
Stayed 1 night in Mar 2025
2/10 Terrible
Terrell
Travelled with family, Business traveller, Travelled with partner
23 Feb 2025
Disliked: Amenities
Worst hotel I have ever stayed at it was 12° outside. They had no heat. He would not give us heaters or more blankets and could not get a refund.
Room was ice cold. No blankets on the bed only a very thin bedspread. We thought maybe housekeeping had missed it but when we called down to the front desk attendant said they didn’t have any.