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Rissai Valley, a Ritz-Carlton Reserve

5.0 star property

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Rissai Villa | Exterior
BBQ/picnic Area
Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes
Lobby lounge
Rissai Villa | Pool | Indoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Zhongcha Valley, Zhangzha Town, Ngawa Autonomous Prefecture, 623402
  • Place, Jiuzhai Valley National Park
    ‪6 min drive‬
  • Place, Zharu Temple
    ‪8 min drive‬
  • Place, Shuzheng Village
    ‪17 min drive‬

Room options

View all photos for Premium Reserve Villa

Premium bedding, down duvets, pillow-top beds, free minibar items

Premium Reserve Villa

  • 158 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Reserve Two Bedroom Villa

View from room

Reserve Two Bedroom Villa

  • 240 sq m
  • Valley view
  • Sleeps 5
  • 1 Double Bed

View all photos for Villa, 1 King Bed, Patio

Premium bedding, down duvets, pillow-top beds, free minibar items

Villa, 1 King Bed, Patio

  • 158 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Reserve Villa

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Reserve Villa

  • 158 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Rissai Villa

Rissai Villa | Exterior

Rissai Villa

  • 428 sq m
  • Valley view
  • Sleeps 7
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Kitchen

TV, fireplace, books, heated floors

Villa, 3 Bedrooms, Kitchen

  • 428 sq m
  • 3 bedrooms
  • Valley view
  • Sleeps 7
  • 3 Double Beds

View all photos for Grand Reserve Villa

Premium bedding, down duvets, pillow-top beds, free minibar items

Grand Reserve Villa

  • 240 sq m
  • 2 bedrooms
  • Valley view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior
Conrad Jiuzhaigou
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 21 reviews
The price is €197
includes taxes & fees
11 Feb - 12 Feb
Conrad Jiuzhaigou

About this property

Rissai Valley, a Ritz-Carlton Reserve

Luxury hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
Rissai Valley, a Ritz-Carlton Reserve offers 87 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Ngawa Autonomous Prefecture hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Rissai Valley, a Ritz-Carlton Reserve, you'll be close to Jiuzhai Valley National Park. Free WiFi in public areas, free valet parking and 4 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at one of the 4 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • 6 minutes by car from Jiuzhai Valley National Park and 9 minutes from Jiuzhaigou Natural Reserve
There are 4 restaurants on site. WiFi is free in public spaces. Rissai Valley, a Ritz-Carlton Reserve offers its guests a full-service spa, an indoor pool, and a sauna. Event space at this hotel measures 2303 square feet (214 square metres) and includes conference space. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Rissai Valley, a Ritz-Carlton Reserve. Free valet parking is available. A complete renovation of Rissai Valley, a Ritz-Carlton Reserve was completed in June 2023.

Smoking is allowed in designated areas at this 5-star Ngawa Autonomous Prefecture hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Rissai Valley, a Ritz-Carlton Reserve has 4 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured valet parking on site
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CNY 398 for adults and CNY 199 for children
  • 4 restaurants

Things to do

  • 24-hour gym
  • Bicycles
  • Billiards/pool table
  • Books
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Video library

Family friendly

  • Art supplies
  • Dining table
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,303 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rissai Valley, a Ritz-Carlton Reserve

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 1498.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 398 for adults and from CNY 199 for children
  • Rollaway bed fee: CNY 1498.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Rissai Valley a Ritz Carlton Reserve
A Ritz Carlton Reserve Hotel Jiuzhaigou
Rissai Valley, a Ritz-Carlton Reserve Hotel

Rissai Valley, a Ritz-Carlton Reserve Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The villla was spacious and well maintained. I loved the Christmas tree that they set up in the middle of the living room. Made the place warm and special. The staff welcomed us with a sash and a dance and it was nice of them to do so. Our personal assigned Neba (butler) Jasmine Zhang, was super attentive. She went out of her way to make us feel welcome and even prepare small gifts for my boy whose birthday was round the corner. The food was fantastic too! The hotel manager Gin personally came by to say hi and it was a nice touch. We loved the service attitude of all the staff and it certainly made the stay very memorable. Highly recommended if you are looking for a great place to relax and unwind.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Will come back in future!
Stayed 2 nights in Mar 2024

10/10 Excellent

YICHEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好的環境貼心的服務，非常值得前往住宿體驗
Stayed 2 nights in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025