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Best Western Plus Cairn Croft Hotel

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Cairn Croft Hotel

Property amenity
Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout curtains, iron/ironing board, free cots/infant beds
Standard Room, 1 King Bed, Balcony, Tower | View from room
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
6400 Lundy's Lane, Niagara Falls, ON, L2G 1T6
  • Place, Fallsview Casino
    ‪20 min walk‬
  • Place, Clifton Hill
    ‪3 min drive‬
  • Place, Fallsview Indoor Waterpark
    ‪4 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Tower

Standard Room, 1 Queen Bed, Non Smoking, Tower | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Tower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Tower

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower

Standard Room, 1 King Bed, Jetted Tub, Tower | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub, Tower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Tower

Standard Room, 1 King Bed, Non Smoking, Tower | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Tower

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room) | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed) | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Tower

Standard Room, 1 King Bed, Balcony, Tower | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Fireplace, Tower

Standard Room, 1 King Bed, Fireplace, Tower | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Fireplace, Tower

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only) | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower (Shower Only)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub, Tower (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Cairn Croft Hotel

Family-friendly hotel with 2 hot tubs and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, self parking and concierge services. Housekeeping is available once per stay.
Best Western Plus Cairn Croft Hotel offers 167 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Best Western Plus Cairn Croft Hotel. During your stay, you'll be within walking distance of Fallsview Casino. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Irish cuisine while dining at Doc Magilligans
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Fallsview Casino and a few minutes from Clifton Hill
  • Local-area shuttle service available for a fee
Best Western Plus Cairn Croft Hotel offers its guests 2 hot tubs, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Best Western Plus Cairn Croft Hotel. Parking is available for a fee.

This Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Doc Magilligans – This restaurant specialises in Irish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Poolside Pub – This poolside bistro only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (CAD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: CAD 12.99 to 25 for adults and CAD 9.99 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Doc Magilligans
  • Poolside Pub

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12.99 to 25 for adults and CAD 9.99 to 20 for children
  • Self-parking fee: CAD 20 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cairn
Best Western Cairn Croft
Best Western Cairn Croft Hotel
Best Western Plus Cairn
Best Western Plus Cairn Croft
Best Western Plus Cairn Croft Hotel
Best Western Plus Cairn Croft Hotel Niagara Falls
Best Western Plus Cairn Croft Niagara Falls
Cairn Croft
Cairn Croft Hotel
Best Western Niagara Falls
Best Western Plus Cairn Croft
Best Western Plus Cairn Croft Hotel Hotel
Best Western Plus Cairn Croft Hotel Niagara Falls
Best Western Plus Cairn Croft Hotel Hotel Niagara Falls

Best Western Plus Cairn Croft Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1010 reviews
Rating 8 - Good. 265 out of 1010 reviews
Rating 6 - Okay. 97 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 23 out of 1010 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 2 nights in Jul 2025

10/10 Excellent

Ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lena

Liked: Amenities
Wonderful staff😊
Stayed 1 night in Jul 2025

10/10 Excellent

Missy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at the hotel was beautiful I loved the fact that it had a restaurant just downstairs and the pool plus arcade my son loved it just one thing that needs work is the internet because at times I could not connect
Stayed 3 nights in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

10/10 Excellent

Tori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent for families with little kids

Excellent choice for families with little kids. Room we stayed in was in good condition albeit a bit dated: renovations to carpeting, bathrooms and AC system would make this place top-notch. The mini fridge didn't seem to work. Would definitely book again regardless. The pool/arcade/side bar combo makes this place unique in the area. The large grocery store next door was very convenient. 5-min drive to the falls, but much quieter than down there.
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Travelled with family and small children
Liked: Amenities
No access from our room to an elevator and had to lug our belongings up and down the stairs. Our key cards never worked and we relied on others to open the doors. Our room wouldn’t lock and someone had to stay in the room to watch our belongs
Stayed 1 night in Jul 2025

8/10 Good

Amy

Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Jul 2025

10/10 Excellent

Marijana, Saint Charles Illinois

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very,very good... wery clean... exelente
Stayed 2 nights in Jul 2025

8/10 Good

Kodjovi Mawuli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional and helpful.
Stayed 2 nights in Jul 2025

4/10 Poor

Alison

Travelled with family
Liked: Amenities
We had a bike stolen off of a locked bike rack. While this is not the hotels fault, the security measures could be better as the area surrounding is not great. The rooms are dated and musty but clean. The amenities for kids and family are great and the restaurants on site were great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jacquelyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in at Best Western Carin Croft the parking lot was full and you could tell it was in a more run down area of Niagara Falls. The two ladies at the front desk were extremely kind and welcoming. We booked a double room on the courtyard as we were excited to use the two hot tubs advertised. We always check the room before bringing luggage in and I found my worse nightmare. A musty cigarette smell and one of the beds had no mattress protector and the sheets had bed bug stains. We immediately went down to the front desk and showed them the pictures. Had it not been for the two kind employees at the desk we would have left. They immediately refunded us and moved our room to the “tower side” of the hotel. You could tell the matter was urgent and they were concerned. The new room had some hair behind the headboard and a weird black tar substance on the bedskirt. We took the bedskirt off and put it in a plastic bag, and opted not to bring any luggage in. As we travel often, I have two more stays planned at different Best Western Plus locations. The next morning I wanted to discuss with the hotel manager the inconsistencies I noticed. The hotel manager was a bit rude and not as caring as her employees. She basically tried to say it was the people before us who brought in the bugs even tho I was explaining it was the fact they didn’t have mattress protectors. Save yourself the stress and get some rest somewhere else.
Black tar found in room.
Black mark on pillow in new room
Nasty door in new new room
Old room with bed bug stains
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Wish it had been better

Keycard didnt work. Came back late at night with family (kids under 5) keycards wouldnt work. Had to walk to front of building and find out they didnt activate my cards for more than one night. So had to leave them outside waiting. Bathroom was dirty and drain was so clogged it didnt drain fast.
Stayed 2 nights in Jul 2025

10/10 Excellent

manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We had an excellent stay at the hotel. The staff were friendly, and everything was good at the hotel. The hotel is located in the heart of the city so things were pretty closeby. The only issue was that they did not have an elevator in the other side of the hotel which is definitely a hassle. We have big luggages so we have to drag those luggages up and down the staircase. I would suggest them to add an elevator as it is so basic and provides convenience to the guests.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dorian

Stayed 2 nights in Jul 2025

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. I wasn’t a fan of paying for onsite parking, maybe it’s a thing in Niagara at all hotels. Be prepared to be up at 8am if your room is in the atrium as it gets noisy. Rooms were very clean and the bed was comfortable. I’d stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

bhavya

Stayed 1 night in Jun 2025

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, amenities
Nice and beautiful places and I will come back again for sure
Stayed 1 night in Jun 2025

8/10 Good

Espirito

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff pool small
Stayed 2 nights in Jun 2025

6/10 Okay

Audrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
The restaurant was bad service
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Beautuful xourtyard and pool area hreat location
Stayed 5 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a nice weekend getaway! Your staff were great!
Stayed 1 night in Jun 2025

6/10 Okay

MANISH

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Visit to Niagara Canada

We got room located at far end of the east wing, had to walk all the way to access main entrance or the restaurant. It seems they have these lower level wings and the building floors. Would have been nice if this info would have been provided by the staff when allocating the room. Overall average stay experience.
Stayed 2 nights in Jun 2025