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Residence & Conference Centre - Niagara-on-the-Lake

2.0 star property

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Winery
Lobby sitting area
Lobby sitting area
BBQ/picnic Area
Full-sized fridge, microwave

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
137 Taylor Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪1 min walk‬
  • Place, Outlet Collection at Niagara
    ‪5 min walk‬
  • Place, Royal Niagara Golf Club
    ‪8 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette | 2 bedrooms, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchenette

8.4 out of 10
Very good
(55 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Residence & Conference Centre - Niagara-on-the-Lake

Suburban hotel with winery and 24-hour front desk
Along with an attached winery, this hotel has a snack bar/deli and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Residence & Conference Centre - Niagara-on-the-Lake offers 100 air-conditioned accommodations with free toiletries and blackout curtains. This accommodation offers separate dining areas and includes desks. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower.

This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Residence & Conference Centre - Niagara-on-the-Lake. During your stay, you're just a quick walk from Niagara College Niagara-on-the-Lake Campus. Free WiFi in public areas, free self-parking and a winery are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a conference centre, laundry facilities and a car charging station
  • On-site recreation includes hiking/biking trails
  • Guests speak favourably about the value of their stay and the location
  • Just a 2-minute drive from Outlet Collection at Niagara and 9 minutes from Clifton Hill
A winery is on site. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Residence & Conference Centre - Niagara-on-the-Lake. Free self parking is available.

Smoking is allowed in designated areas at this Niagara-on-the-Lake hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Vineyard
  • Wine tasting room
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 September and 30 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 11.30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 11.30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Niagara-on-the-Lake Residence
Residence Hotel Niagara-on-the-Lake
Residence Niagara-on-the-Lake
Residence Conference Centre Niagara on the Lake

Residence & Conference Centre - Niagara-on-the-Lake Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 375 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thuan

Stayed 1 night in Aug 2025

10/10 Excellent

khanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual building is behind the main campus. It’s a dorm/campus apartment so don't expect anything fancy like a hotel. The website should have a map showing the guests exactly how to get here. The 1st building on your left when u turn in is the main campus. The 1st building on your right is the winery. You need to drive further in and it’s the last tall building on your left behind the main campus. It can be a bit confusing to find the place if you arrived at night without any clear instruction. The place is clean. Very basic. Safe. Free parking lot onsite. The staffs are nice. There’s a bus stop in front of the main campus that takes you to Niagara Falls. We didn’t use it because we have our car. The location is great. There’s an outlet mall within 15 minutes walk. Niagara Falls is about 15 minutes drive. Very easy and convenient.
Stayed 2 nights in Jul 2025

6/10 Okay

Chetan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Affordable housing. Room service not to the expectation but well responsive when requested
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff. No frills but absolutely perfect for what we needed. Nice and clean.
Stayed 1 night in Aug 2025

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I most liked the price. Hotels in Niagara on the Lake are very expensive in summer. I would stay here again. It was no frills but nice and clean. It took us a while to find the proper building but that was likely from not reading the signs properly.
Stayed 2 nights in Aug 2025

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low flow shower heads a bit annoying.
Stayed 1 night in Aug 2025

6/10 Okay

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff were not friendly
Stayed 2 nights in Aug 2025

8/10 Good

Iqbal

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convinient to have 2 separate bedroom for 3 of us with our daughter. It's not the first time and definitelly we'll look for this residency next year
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, spacious, conveniently located
Stayed 1 night in Aug 2025

6/10 Okay

Teresa

Liked: Cleanliness
Disliked: Staff & service
Rooms were spacious and comfortable. Rooms are quiet and provided good sleep after returning from Shaw play. Front desk staff were uninviting. No cordial greeting from staff. A smile and simple hello is the basic of expectations.
Stayed 1 night in Aug 2025

8/10 Good

Karenmay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout of the two bedroom suite. The rooms were even outfitted with televisions.
Stayed 2 nights in Aug 2025

10/10 Excellent

EMELIKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
We loved the self contained 2 bedrooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were totally satisfied with our stay here.
Stayed 2 nights in Aug 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mohammad

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a lot of improvement. Everything was so old. Carpet, tile bathroom needs to be replaced. Ac wasn’t working properly. I will never go back to this place again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a place to stay that is accessible to Niagara on the lake or Niagara Falls this is definitely the place to be. It’s not the Ritz-Carlton but it’s a place to sleep and you’re not too far from Niagara Falls. The states are Niagara on the lake.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

10/10 Excellent

Tanya, Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, personable staff, spacious room, convenient location
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Liked: Staff & service
Some minor improvement in the condition of the rooms, some damage to the walls of one pf the rooms. No reason why it needs to be so spartan. Some basic supplies could be included, i.e. tea/coffee. Main benefit is price competitive.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Stayed 1 night in Aug 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice to have a reasonably priced option with a separate bedroom for my snoring friend! Very close to many wineries. The staff were great, the place was spotless and quiet.
Stayed 2 nights in Jul 2025