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Susan's Villa B&B by Elevate Rooms

3.5 star property

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Photo gallery for Susan's Villa B&B by Elevate Rooms

Bicycling
Garden
Exterior
Superior Suite, 1 Bedroom, Garden View (Domino Suite) | 2 bedrooms, individually decorated, individually furnished
In-room dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service

Explore the area

View in a map
5481 Ontario Avenue, Niagara Falls, ON, L2E 3S4
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Place, Casino Niagara
    ‪5 min walk‬
  • Place, Clifton Hill
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Garden View, Garden Area (Pine Suite)

Superior Suite, 1 Bedroom, Garden View, Garden Area (Pine Suite) | View from room

Superior Suite, 1 Bedroom, Garden View, Garden Area (Pine Suite)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Terrace, Garden View (No Name Suite)

Suite, 1 Bedroom, Terrace, Garden View (No Name Suite) | View from room

Suite, 1 Bedroom, Terrace, Garden View (No Name Suite)

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom, Garden View (Domino Suite)

Superior Suite, 1 Bedroom, Garden View (Domino Suite) | 2 bedrooms, individually decorated, individually furnished

Superior Suite, 1 Bedroom, Garden View (Domino Suite)

10.0 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Garden View (Italian Suite)

Suite, 1 Bedroom, Garden View (Italian Suite) | 2 bedrooms, individually decorated, individually furnished

Suite, 1 Bedroom, Garden View (Italian Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Susan's Villa B&B by Elevate Rooms

Riverside bed & breakfast with free breakfast and restaurant
This smoke-free bed & breakfast features a restaurant, a microwave in a common area and express check-in. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Housekeeping is available once per stay.
Susan's Villa B&B by Elevate Rooms offers 4 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas. 43-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Susan's Villa B&B by Elevate Rooms, you're just a quick walk from Clifton Hill. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include multilingual staff, a terrace and TV in a common area
  • Within a 10-minute walk of Fallsview Indoor Waterpark and Casino Niagara
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at Susan's Villa B&B by Elevate Rooms. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Niagara Falls bed & breakfast is smoke free.

Guests are served a free full breakfast daily from 8 AM to 9:30 AM.
Susan's Villa B&B by Elevate Rooms has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free full breakfast available daily 8 AM to 9:30 AM
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • Guidebooks
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Chef service
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: CAD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Susan's Villa B&B Elevate Rooms Niagara Falls
Susan's Villa B&B
Susan's Villa B&B Niagara Falls
Susan's Villa Niagara Falls
Susan's Villa B&B Elevate Rooms
Susan's Villa Elevate Rooms Niagara Falls
Susan's Villa Elevate Rooms
Susan's B&b By Elevate Rooms
Susan's Villa B&B by Elevate Rooms Niagara Falls
Susan's Villa B&B by Elevate Rooms Bed & breakfast
Susan's Villa B&B by Elevate Rooms Bed & breakfast Niagara Falls

Susan's Villa B&B by Elevate Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 142 reviews
Rating 8 - Good. 36 out of 142 reviews
Rating 6 - Okay. 15 out of 142 reviews
Rating 4 - Poor. 5 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
“We had such a wonderful stay! This was our first visit to Niagara Falls, and while the falls themselves were spectacular, what really made the trip special was the comfort and hospitality we found here. The room was cozy, the breakfast was delicious, and we felt so welcome from the moment we arrived. It’s clear how much care and heart goes into running this place. Thank you for making our trip memorable — we’d be happy to come back and stay again!”
Stayed 3 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in every way!

Lovely place in a quiet street but within walking distance of The Falls and all amenities. Jacky and Alice were excellent hosts. Our room was clean, spacious and comfortable with everything we could need and the breakfasts were delicious. What else can we say? If you're planning to visit The Falls, you should stay here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew, Sturbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a relaxing and quiet place to stay. Clifton Hill and Niagara Falls can be so phrenic, which is fun. But to walk to Susan’s Villa and be away from it was so nice. Alice and Jacky were so kind. This place was so clean! Spotless! I would come back here just as a retreat to relax even if I didn’t go see the Falls. Can’t say enough how much I enjoyed my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Niagara

The hosts were absolutely brilliant. I could not do enough to help. We was leaving early on their last day so she made us a packed lunch to take with us because we miss we miss breakfast very close to all the Man is perhaps beautifully comfortable bed would definitely recommend 10 out of 10 this place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hosts. The place is clean, convenient and affordable. The suites are very spacious and private.
Stayed 2 nights in Jul 2025

8/10 Good

Olga, hialeah

Travelled with family
The owner keeps the property i good condition and clean. If you like to sleep with cool temperature , you may sweat because there is no the A/C unit in your room , it is the same temperature for the entire house. Suggestion for the owners, to place a fan in the room. The breakfast is ok
Stayed 1 night in Jul 2025

10/10 Excellent

Rosena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was superb! Very commendation. I wasn’t able to eat breakfast due to my flight time. Alice packed food for us. Walking distance to Niagara Falls. Great option
Breakfast; we didn’t want eggs but they are served
They provided 🍷 for us for our wedding anniversary
Stayed 4 nights in Jul 2025

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alice and Jacky were great hosts!
Stayed 4 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
I loved the Italian Suite, my room. The owners were very helpful. I had to leave very early on my last day, before breakfast, and Alice offered to give me a to go bag so that I would have something to eat. I didn’t expect that. It was very kind.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kim, Minneapolis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable house within walking distance of view of falls. Rooms are spotless. Hosts are friendly. Nice breakfast. Cool backyard sanctuary with garden.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience staying at this beautiful villa! From the moment we saw the stunning house and its gorgeous, well-manicured garden filled with flowers, we knew we were in for a treat. Our room, the Italian suite, was spacious, spotless, and cozy, with everything we needed for a comfortable stay. The breakfasts were thoughtfully prepared with just the right amount of food to keep us energized throughout the day. But what really made our stay special was the exceptional hospitality from our hosts, Jacky and Alice. They were incredibly accommodating, attentive, and caring, paying attention to every detail to ensure our stay was perfect. We wholeheartedly recommend this villa to anyone traveling to the area. Thank you, Jacky and Alice, for making our stay so memorable!
Stayed 4 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great B & B experience

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in .Very friendly.Large suite. Very clean. Exactly as advertised. Gourmet breakfast. Great value compared to hotel rooms and rates.
Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were amazed with the cleaning. Property is beatiful, but the cleaning, quiet and safety made it even better. Cuastomer service was great, they were very attentive and helpful. Close to everything within walking distance. Breakfast was just stunning, fresh and delicious. We are definitely coming back with the whole family. Already looking for the dates
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3 Day Getaway

We had a wonderful stay and enjoyed Niagara Falls especially with the Christmas Lights and fireworks!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Easy to get to Close to attractions Friendly relaxing environment
Stayed 1 night in Nov 2024

10/10 Excellent

Hazeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple were extremely nice and so accommodating! 😊 I had fun and enjoy my trip to the fullest because of the cozy feeling room and took a nice sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was so much bigger than we thought! Very spacious. The hosts, Alice & Jacky provided a delicious breakfast each day. We highly recommend this B&B and we would stay there again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hosts were very friendly an always ready to help. The rooms are very large and clean and the place is nice and quiet. We will come back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky and Alice were fantastic hosts. They welcomed us personally upon arrival, showed us our suite, and were happy to provide local information to make the most of our trip. The suite was clean, comfortable, with just a little noise from the renters above. Breakfast was delicious, varied, but fixed. Great presentation and warmth from attentive hosts. Within walking distance of main attractions, with local WeGo bus close by. Free parking a huge plus as most hotels in the area charge $50 a day. Would highly recommend and will stay again if in Niagara Falls again! Easy to get to from Buffalo, NY as well.
Stayed 2 nights in Sep 2024

8/10 Good

Toshio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant,clean,quiet and the Alice and Jackie were Courteous . And served great breakfast every morning with our stay there. We recommend anyone staying in Niagara Falls to stay at Susan’s Villa Bed and Breakfast.
Stayed 6 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky and Alice were incredible hosts and I felt welcomed from the instant I arrived. The room is private, large, and comfortable. I had an early morning the following day and Alice offered to make me breakfast. I'd never encountered such kindness before. I sincerely enjoyed my stay and I look forward to returning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, quiet, and a pleasant place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky and Susan were the perfect hosts. We had a great stay at their B&B - the breakfast was different all 3 mornings we stayed and was wonderful. Very clean, close to walk to shops and restaurants. Would definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice place with everything you need including breakfast. Yes, the breakfasts were a bit different than what we would normally have, but they were prepared with care and attention. Alice and Jackie were great hosts and so incredibly attentive. For us, the B&B was easy walking distance to everything. A great value and would stay again.
Stayed 3 nights in Aug 2024