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Best Western Niantic - New London/Mystic Area

2.5 star property

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Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
265 Flanders Road, Niantic, CT, 06357
  • Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Hole-in-the-Wall Beach
    ‪6 min drive‬
  • Rocky Neck State Park
    ‪8 min drive‬
  • Montauk, NY (MTP)

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a banquet hall.
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Best Western Niantic - New London/Mystic Area, you'll be within walking distance of Flanders Plaza Shopping Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Self-service breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 15 minutes on foot from Flanders Plaza Shopping Center and a 3-minute drive from Cedar Ridge Golf Course
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Niantic - New London/Mystic Area. Self parking is free.

Smoking is allowed in designated areas at this Niantic hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 19 2024 to May 22 2025 (dates subject to change):
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 173 out of 250 reviews
Rating 8 - Good. 52 out of 250 reviews
Rating 6 - Okay. 19 out of 250 reviews
Rating 4 - Poor. 2 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms, bed was comfortable, amazing staff
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

6/10 Okay

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility was excellent breakfast was fair but mattresses were uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is always a very clean hotel. The rooms are spacious and the beds are comfortable. The staff is always polite and helpful.
Stayed 2 nights in Mar 2025

4/10 Poor

Helen

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We were not told that you had to order housekeeping at check in so after our first night, we didn't have any clean towels. Tried to get housekeeping after that, but never could. Never had our trash brought out, no clean towels, beds never made, ran out of toilet paper.....We were there for three nights and the lack of housekeeping was definitely an issue. If we had known, we would not have booked there.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

JENNI, Clarkston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was lovely, rooms very clean, staff friendly, location to Mohegan Casino & arena good (about 18 minutes). Nice breakfast (waffles, yogurt, oatmeal, fruit, muffins, sausage, etc.). Available parking in lot. Excellent price for space and location. The PROBLEM was the very strong smell of weed on our floor!!! It about knocked our socks off when we initially stepped off the elevator. Idk if whole floor was designated non-smoking, but our room was supposed to be. By the middle of the night it had wafted so strongly through the vent system, it woke us up; we may as well have been smoking ourselves. Our clothes and luggage brought the stink home. I’d seen some reviews reporting similar experiences there, but risked the odds. However, despite the clean and welcoming facility, would not stay again as this seems to be a recurrent problem. Glad the kids weren’t with us. (Maybe enforce non-smoking floors, speak to staff in case it’s an in-house issue, etc. to resolve the issue?)
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!!
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel, clean and modern

Brand new hotel. Bed was comfortable, nice size room, good size tv. Bathroom was new so very nice, although it has no exhaust fan which always amazes me. Breakfast was good. Workout room had no towels or any cleaning spray for use after using equipment. Overall it was a pleasant stay for one night and I’m sure if the stay needed to be longer it would have been a good place to stay.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire Hotel was updated and exceptionally clean. About twenty minutes from Mohegan sun.
Stayed 1 night in Feb 2025

8/10 Good

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and renovated. Good location
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and well maintained
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ample and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel, Ocean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
Great place to stay short term
Stayed 1 night in Feb 2025