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Marlborough Hotel

2.0 star property

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Photo gallery for Marlborough Hotel

Exterior
Family Quadruple Room | 1 bedroom, desk, blackout curtains, iron/ironing board
Reception
Family Quadruple Room | 1 bedroom, desk, blackout curtains, iron/ironing board
Daily continental breakfast (GBP 7 per person)

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
22 Stracey Rd, Norwich, England, NR1 1EZ
  • Carrow Road
    ‪6 min walk‬
  • Norwich Cathedral
    ‪14 min walk‬
  • Norwich Castle
    ‪15 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single with Shared Bathroom

Single with Shared Bathroom | 1 bedroom, desk, blackout curtains, iron/ironing board

Single with Shared Bathroom

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Single Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Family Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Marlborough Hotel

Hotel with free parking, near Norfolk Broads
This smoke-free hotel features express check-in, express check-out and free self-parking. WiFi in public areas is free. Change of towels is available on request
Marlborough Hotel offers 15 accommodations with blackout curtains. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and printers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Marlborough Hotel. During your stay, you're just a quick walk from Norwich Riverside Walk. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include co-working space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Norwich Riverside Walk and Carrow Road
As a guest of Marlborough Hotel, you'll find express check-in and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Norwich hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Languages

English, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7 per person

Family friendly

  • Highchair

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 10:30 PM and 7:00 AM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:30 PM and 7:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Marlborough Hotel Hotel
Marlborough Hotel Norwich
Marlborough Hotel Hotel Norwich

Marlborough Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 254 reviews
Rating 8 - Good. 79 out of 254 reviews
Rating 6 - Okay. 26 out of 254 reviews
Rating 4 - Poor. 9 out of 254 reviews
Rating 2 - Terrible. 8 out of 254 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest places we have stayed. Overall quality of the decor, fixtures and fittings and facilities was second to none. Bathtub has to be seen to be believed, it's massive. Bed really comfy. Telly could be a little bigger but it was adequate. Had to turn the heating down, that's a first. Staff sooo helpful and polite. We will be back.
Stayed 2 nights in Apr 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Lacked what we needed

The two things I want from a quick trip like this are comfort and convenience. Unfortunately the bed was really uncomfortable. The mattress was hard and the pillows were lumpy so we didn't sleep well. We'd booked due to the advertised free parking, that was my reason for choosing here over other locations. On the first night we parked ok in the small car park. On the second night the car park was full, and the road beside was permit holders only. I went in to ask where to park and was directed to a paid for car park nearby. It wasn't far, but it wasn't what we'd booked for. I went back to check the Hotels.com information to see if I'd missed details, but all rooms were advertised with free parking, and it wasn't specified that there were only 4 spaces available for 20+ rooms. Perhaps this information is on the hotel's own booking information, but not where I booked on this site as far as I could see. Neither of these points was the end of the world, but given that they are the two most important things to me, I wouldn't stay here again.
Stayed 2 nights in Apr 2025

6/10 Okay

A S

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

Julian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Property owners were very welcoming and helpful. Rooms very clean only issue washakf the lightsdidnt work in the room but itherwise great stay 4 going into the city
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away trip for football!

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Beds so hard you
Stayed 1 night in Apr 2025

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely. Convenient for City centre.

Good location to walk into City. Staff were lovely, friendly and efficient. Shower was great. Room comfortable and clean.
Stayed 3 nights in Mar 2025

8/10 Good

F P

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Our Marlborough stay

Nice size room ensuite shower. The hosts sent some articles which i forgetfully left behind. So nice of them. Watch out for parking tickets on street as it's permit only.
Stayed 1 night in Mar 2025

4/10 Poor

Yuki de

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced room rate based on poor room condition & cleanliness: Requested a Non-Smoking room with wooden floors in advance of check in. Upon arrival allocated Room 23 - double room. Upon looking at pictures of Double Rooms on websites, we were allocated the smallest double room. The room is not at all as depicted in the pictures - current condition of the room is poor. Room walls are smudged, dirty and have quite a few patches paint chips. Bedside lamp cracked. Bed is very squeaky - squeaky with every movement made. Our bathroom was not any of the pictures advertised - it wasn't as immaculate as any of the bathrooms in the pictures and was much smaller. Room and bathroom not professionally cleaned - dusty furnishings and floor skirtings; drawers in bedroom need a clean; dirty bathroom cabinet; dirt in bathroom floor corners; bathroom basin cup and soap holders dirty; shower door needs proper cleaning. No toilet roll holder and plug in hand basin doesn't stay shut. No sound proofing - hear all movements of people in other rooms, including singing in shower and frolicking. Strong, unpleasant smell lingering in room - unsure if from strong cleaning chemicals used or lingering smell from old cigarette smoke. Shower drain blocked - overflowing so had to cut shower short. All matter of debri was coming up thru the drain. Pictures taken to back what has been stated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm. Friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mr Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Mr Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Good hotel . Was visting my brother who lives in that area . Will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location conveniently close to Norwich train station, Carrow Road and the city centre. All within easy walking distance. Check in was great, where I met the very pleasant owner. Room was warm, quiet and clean. Had everything I needed. I think Marlborough Hotel will be number one choice when I'm back in Norwich.
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel! Recommend highly

Really lovely hotel for the price room is everything it stated to be lovely bathroom! Bed was comfy. Great location too for going into Norwich would recommend staff were lovely and always on hand and informative. Was breakfast If wanted for £5.99 which isn’t a bad deal at all!
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Denise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic accommodation

Basic but spotlessly clean. Good for a short stay where all I needed was bed and breakfast. My only complaint was that I was not warned that parking was restricted (on Saturdays as well as weekdays) and I got a ticket. Not really their fault, but maybe something to note.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasantly surprised by how nice and clean this hotel was due to the price. Would happily return to stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Anthony

Stayed 2 nights in Dec 2024