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Station Hotel

2.5 star property

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Photo gallery for Station Hotel

A hotel room with a bed, a bedside table, a chair, and a wall-mounted artwork.
A bathroom with a checkered wall pattern, a shower curtain with a geometric design, and a towel hanging on the wall.
A hallway with a striped carpet, a white door, and a staircase with a balustrade.
A hotel reception area with a curved counter, a clock above it, and a door labeled "Fire door only."
A hotel with a prominent 'Station Hotel' sign, a traditional facade, and a well-lit entrance.

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
5-7 Riverside Rd, Norwich, England, NR1 1SQ
  • Place, Norfolk Broads
    ‪1 min walk‬
  • Place, Norwich Cathedral
    ‪10 min walk‬
  • Place, Norwich Castle
    ‪12 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a nightstand with a lamp, a mirror, and a shower area with black and white checkered tiles.

Standard Single Room

  • City view
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, a small bedside table, a wardrobe, and a red accent wall.

Deluxe Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A bedroom with a red accent wall, a single bed, a chair, a desk with a lamp, and a mirror.

Deluxe Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

Station Hotel

Free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free hotel. Change of towels is available on request
Station Hotel offers 17 accommodations. 28-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Station Hotel, you're just a quick walk from Norfolk Broads. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff
  • Steps from Norfolk Broads and 8 minutes by car from University of East Anglia
Station Hotel offers its guests multilingual staff. WiFi is free in public spaces.

This Norwich hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Station Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 9 out of 106 reviews
Rating 8 - Good. 20 out of 106 reviews
Rating 6 - Okay. 16 out of 106 reviews
Rating 4 - Poor. 24 out of 106 reviews
Rating 2 - Terrible. 37 out of 106 reviews

5.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rimantas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friendly stuff, good Wi-Fi!
Stayed 1 night in Oct 2025
Verified

8/10 Good

MR STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
value for money close to the station and football ground
Stayed 1 night in Oct 2025
Verified

8/10 Good

Edvaldo

Yes.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A simple place to stay

Simple comfortable location to stay at.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Dalasteen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good for the money and very convenient location.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Ibukunoluwa

Disliked: Cleanliness, staff & service, amenities
Room neglected .. no staff onsite
Stayed 1 night in Dec 2025
Verified

8/10 Good

w r

Liked: Cleanliness, staff & service, property conditions & facilities
As I expected for the price in an excellent location clean and comfy
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Fobi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place

Dont bother staying here, disgusting
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
Value for money
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Maureen

Disliked: Staff & service, amenities, property conditions & facilities
Window not closing, ankle breaking under carpet, unusable kettle, no shower curtain, active bed bug. reception in hiding. Booked two nights, but left before 8am after first night.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Benjamin

Disliked: Amenities
No a superior double room at all , there was mould and water marks in the walls , only one cup , small bed , shower was like a closet , window was locked shut without the key available , the sink constantly dripped
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Rani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, amenities
Worst so called hotel ever,wouldn’t deem it fit for prisoners. Firstly took over an hour to access as there’s no staff on site despite claims there is staff. Smashed tv with broken glass,kettle didn’t work and kept switching off,no smoke alarm,huge crack in the outside pane of the window,hole in the bathroom door, the room was beyond freezing,shower didn’t work,uncomfortable bed full of springs,pillows paper thin,and no proper duvet just a paper thin shiny sheet. When staff did come in the morning they were beyond rude,just awful attitude.check out initially said 11 then changed to 10.30 despite the sign on the bedroom door still saying 11.00, at 9.30 staff were banging on the door demanding check out. The place should be condemned and knocked down not just closed down
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Tomas

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely,staff really friendly on check in, card machine wasn’t working so had to pay cash( no problem) everything clean and well looked after.
Stayed 1 night in May 2024
Verified

6/10 Okay

Andrew

Ok

Nobody on site at check in, phoned number and got instructions. Building is tired and not very comfy.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Dalasteen

Communication was pathetic., couldn’t get no Wi-Fi, couldn’t get through to anyone., nobody cleans the room.yes it was cheap but terrible stay.
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise that no human being stay in this property, I wouldn't even let my dog stay here. Very dirty and smelly. Appeared to be an asylum hotel in all honesty. Very unhelpful staff, disgusting rooms with stains everywhere. Completely mis-represented in the pictures and description. Absolutely no parking available most of the time. Avoid at all costs.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
Budget but okay
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0 stars

Couldn’t get into my room and no receptionist. Trying to get refund. I had stay somewhere else.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overnight stay

Room comfortable, unfortunately the room key did not have the entrance key attached which required assisted admission on return to the Hotel. The bathroom extractor fan worked but no light. Also no reading lamp available.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have limited reception staff. No WiFi, and my messages in an effort to resolve this were ignored. Very disappointing stay.
Stayed 6 nights in Aug 2025