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Jezami Hotel

3.0 star property

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Reception
Suite, Ensuite | In-room safe, WiFi, bed sheets
Lunch and dinner served
Suite, Ensuite | Balcony
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
Salote Road Fasi, Tongatapu, Nuku'alofa
  • Basilica of St Anthony of Padua
    ‪13 min walk‬
  • Royal Palace of Tonga
    ‪19 min walk‬
  • Flea Market
    ‪5 min drive‬
  • Nuku'alofa (TBU-Fua'amotu Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, Ensuite

Suite, Ensuite | In-room safe, WiFi, bed sheets

Suite, Ensuite

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Jezami Hotel

Hotel in Nuku'alofa with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, a coffee shop/cafe and WiFi in public areas. Free continental breakfast and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Jezami Hotel offers 5 accommodations with a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Jezami Hotel, you're just a quick walk from Talamahu Market. Free breakfast, free self-parking and a restaurant are available.
  • Free continental breakfast served daily
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • WiFi for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Within a 15-minute walk of Talamahu Market and Basilica of St Anthony of Padua
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at Jezami Hotel. Self parking is free.

This 3-star Nuku'alofa hotel is smoke free.

Guests are served a free continental breakfast daily.
Momma Tuna’s Kitchen – This café serves lunch and dinner.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 3 per day)
  • Available in some public areas: WiFi (USD 3 per day)

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Momma Tuna’s Kitchen

Things to do

  • Ecotours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 11 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 3 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 3 per day (rates may vary)
  • Airport shuttle fee: USD 30.00 per person (one-way)
  • Airport shuttle fee per child: USD 20.00 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Jezami Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Jezami Hotel Nuku'alofa
Jezami Nuku'alofa
Jezami Hotel Hotel
Jezami Hotel Nuku'alofa
Jezami Hotel Hotel Nuku'alofa

Jezami Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 53 reviews
Rating 8 - Good. 17 out of 53 reviews
Rating 6 - Okay. 6 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 9 out of 53 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kilisitina

Stayed 9 nights in Oct 2022

8/10 Good

Poi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but only the sink in the toilet is something stuck inside
Stayed 7 nights in Feb 2023

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with microwave, fridge, water jug and limited cable tv . 6 min walk to main part of town. Off street Parking out the front. Hot breakfast cooked on the morning. Friendly staff. Some furniture is a bit worn, water pressure can be a bit low at times. Overall its Tonga and good for a couple of nights.
Stayed 2 nights in Feb 2023

8/10 Good

Noa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Housemaids can do better service with restrooms. Our restroom wasn’t cleaned it was just restocked with towels. Other then that it was amazing!
Stayed 12 nights in Jan 2023

6/10 Okay

Rodney Cranston

Liked: Cleanliness
Disliked: Staff & service, amenities
It was acceptable but shabby. The shuttle didn’t exist. When I arrived no one was awake to let me in….as I was told there would be. Taxi driver had to rouse the security guy. It was walking distance from downtown which was an advantage since there was unpredictable transportation.
Stayed 6 nights in Jan 2023

4/10 Poor

Molly

Travelled with partner
Disliked: Amenities, property conditions & facilities
Was ok but last cming up to the last day they tld me i had to pay i tld then no o dnt need to pay as i alrdy made full payment on the website they still said to me no all people tht stay there they mk payment lole me they still need to pay i was pissed off so i tld them no i woll mk contact with Expedia so i did i chatted with Terry an she said to.me no u dnt need to pay them as u hv made full payment to the website on the 13/01/2023 so she called the hotel an tld them the wkers said to me tht when people mk payment to Expedia u still need to pay them as they only get half fem Expedia an i need to pay them the other half i said to them NO i use Expedia a bit once u mk payment to them u dnt need to mk anymore payments to the hotel so i was pissed off at tht plus on Sunday there were no fresh towles given so i asked the security if i cld hv sm fresh towels as there was no wkers around an he said tbt he will call the lady on mobile we didnt get the fresh towels till 10am the next morning on the Monday tht they asked me to pay them so u can imagine hw many people tht they do this to an also the security ask for my husband watch if he can hv it hoieee was not happy with tht as well an the sheets as we stayed there for 7days the sheets to the bed was never changed in those 7days we stayed there when other hotels when ur sraying there tht long they will change ur sheets for u wont be staying there again.
Stayed 7 nights in Jan 2023

2/10 Terrible

Aisea

10/10 Excellent

Julia

10/10 Excellent

Louisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Affordable and great service! I will be staying here whenever I come to Tonga and will recommend it to my family and friends.

6/10 Okay

Stanley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
unreliable booking system, staff not upfront but they tried, poor timing and lack of communication. overall staying, not bad and not good either, just in the middle
Stayed 5 nights in Oct 2022

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Sitenili (Stanley)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

SHERALY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Only Problem no WIFI, not Internet. everything else was Excellent.
Stayed 7 nights in Sep 2022

10/10 Excellent

Keith

Stayed 3 nights in Sep 2022

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, fresh breakfast every morning with a smile. Great knowledge of the area and the sights. Perfect location for whale swims. Lexia, knows her job as a mgr. Well trained staff...I'll be back for sure! Tahoe Joe
Stayed 6 nights in Aug 2022

2/10 Terrible

Tiree

Travelled with family and small children
Disliked: Staff & service
On arrival we were told they had double booked our room and if we had of arrived earlier we would have got the room. We had confirmed the booking one week prior over the phone. They had little remorse and made us to feel like it was our fault for not coming first. I had ask for my money to be returned and they could not help with a time frame and said they couldn’t help. I had to contact Expedia to have my money returned.
Stayed 1 night in Aug 2022

2/10 Terrible

Tangifetaua, Mt Druitt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location but i don't like how they treated the customers was very Rude. Towel was not clean Theres no hot water
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Stayed 6 nights in Oct 2020

10/10 Excellent

jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.fantastic service. I reserved here. They actually researched and foumd my flight and picked me up at airport . i was so surprised. I booked one night they were fool next day. So they put me up in back up property . then i reserved next 2 nights on here. They took me to the other property then back to the first one for my last 2 days. Great service. They gave me a ride to a dance show for island and back. They took me to get rental car. When i declined getting the car they took back to hotel...For 80 tongen they gave me a tour of the island. They even helped me get a booking to one of the other islands by boat. Plus breakfast was included. Super hotel made my stay in tonga so much easier....with these guys you wont be alone....they will help if you let them...
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

CarissaPaniora, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, but I didn't realize i had to stay there until I arrived at hotel.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel car was waiting for us on arrival (NOTE it was offered for free on our booking but we had to pay 40 tops, it is NOT free) and despite our booking several months earlier and for 4 nights we were told they had overbooked and instead of the hotel we were driven to a house much further from town for the night. An adventure but a disapointment too. No apology or refund offered, owner abroad and told no manager to speak with. Jezami itself was very good, the room was massive and clean for the 3 nights that we did stay but very few tv channels and no access to watch the rugby. Did have a kettle but no tea bags, milk or coffee. Great location, less than 10 mins walk to town and a good supermarket right next door with a big bakery a short walk in the opposite direction. Turn left out of the hotel. Breakfast was very good but the promised pancakes never happened was always eggs on toast plus cereal and tea/coffee. Overall we would stay again.
Stayed 4 nights in Oct 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely people, nice place

A big and spacious room that was clean and comfortable. Breakfast was delicious and the staff were friendly and helpful.
Stayed 5 nights in Sep 2019