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Palm Garden Lodge

2.5 star property

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Photo gallery for Palm Garden Lodge

Property amenity
Family Apartment | Bed sheets
Property grounds
Family Apartment | Private kitchenette
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Bar

Explore the area

View in a map
Lake shore, Nyayumba, Rubavu
  • Place, Nyamyumba Hot Springs
    ‪9 min drive‬
  • Place, Gisenyi Beach
    ‪15 min drive‬
  • Place, Rwanda Tourism University College
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Bed sheets

Standard Double Room, 1 Double Bed

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is €103
includes taxes & fees
18 May - 19 May
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About this property

Palm Garden Lodge

Guests of this beach hotel will appreciate convenient on-site amenities such as spa services or barbecue grills.
Palm Garden Lodge offers 8 accommodations. Bathrooms include a shower, slippers and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa. The spa is open daily.
During your stay at Palm Garden Lodge, you're just a quick walk from Kivu Lake. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • Just a 5-minute walk from Kivu Lake and 11 minutes by car from Nyamyumba Hot Springs
  • Airport shuttle service available for a fee
Palm Garden Lodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at Palm Garden Lodge. Free self parking is available.

This Nyayumba hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Palm Garden Lodge has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 10:30 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palm Garden Lodge Gisenyi

Palm Garden Gisenyi

Palm Garden Lodge Hotel

Palm Garden Lodge Nyayumba

Palm Garden Lodge Hotel Nyayumba

Palm Garden Lodge Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ussv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pathetic, horrid experience

We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018