The hotel staff were pleasant, helpful and attentive. They provided extra blankets and towels as we needed them. The 3-bedroom upstairs apartment was clean and functional, only 1 couch, 1 tv, and seemed to be used for storing extra furniture. There is no heat - which only matters when the weather is unpredictable. The AC units are in the windows, but were not sealed in, could see the outside underneath them. We never used them because it was windy and cold while we were there. Again, no heat and very drafty and cold. Noise level was pretty high being right on the road. It was not unlivable, but it is not something we will do again. Staying in the hotel part would have been a better choice in the cold rainy season.