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Le Relais des Puys

3.0 star property

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Photo gallery for Le Relais des Puys

Sauna, body treatments, body wraps, body scrubs, facials
Lunch and dinner served
Junior Suite | Bathroom | Free toiletries, hair dryer, towels
Junior Suite | Living area | 127-cm LCD TV with satellite channels, TV
Junior Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
59, route de la Baraque, Orcines, Puy-de-Dome, 63870
  • Place, Volcans Golf
    ‪15 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪11 min drive‬
  • Place, Place de Jaude
    ‪12 min drive‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, soundproofing

Double Room

  • Garden view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds

  • Garden view
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • Garden view
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

  • Garden view
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Living area | 127-cm LCD TV with satellite channels, TV

Junior Suite

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Le Relais des Puys

Along with a restaurant, this smoke-free hotel has a bar/lounge and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and conference space.
Le Relais des Puys offers 32 accommodations with a safe and a hairdryer. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.
During your stay at Le Relais des Puys, you'll be within walking distance of Volcans Golf. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a steam room and a playground
  • 12 minutes on foot from Volcans Golf and a 5-minute drive from Panoramiques des Domes
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A steam room, spa services, and a terrace are also featured at Le Relais des Puys.

This 3-star Orcines hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in French cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10.60 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1808
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 127-cm LCD TV with premium cable/satellite channels

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.6 for adults and from EUR 6.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines

Le Relais des Puys Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 63 reviews
Rating 8 - Good. 24 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Jean-Paul

Liked: Cleanliness, staff & service
beaucoup trop cher au regard de la prestation
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Magalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour. Personnels accueillants
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et nourriture très bonne
Stayed 1 night in Nov 2021
Verified

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities

Bon hotel a proximité du parc naturel du puy

Bon hotel a proximité du puy. Personnel agréable et chaleureux malgré le contexte Covid particulier. Hôtel donc à recommander
Stayed 1 night in Oct 2020
Verified

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

une nuit suffit

Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Équipement de la salle de bains pas de pression eau
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme, confortable.

Chambre confortable, calme, spacieuse. Restauration possible sur place. Proximité de lieux touristiques.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sympa, cadre agréable.
Verified

10/10 Excellent

MARYVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Chambres très calmes. Vaste parking gratuit. Personnel sympathique. Je reviendrai
Verified

6/10 Okay

Hagina

Liked: Cleanliness, staff & service

bien situé

Bien situé sur le parcours A89 et Clermont . Grande facilité de parking et calme absolu
Stayed 1 night in Oct 2017
Verified

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Un hôtel accueillant et bien situé

Hôtel très bien situé pour visiter la chaîne des Puys et en particulier Le PUy de Dôme. Belles ballades à proximité. Le restaurant est très bon et propose des produits faits maison. Le personnel est très sympatique et de très bon conseil. Les chambres sont simples mais confortables et propres. Un bémol pour la literie qui devrait être vérifiée. Pour les enfants, il y a des jeux extérieurs à leur disposition (balançoire, toboggan, table de ping pong).
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Chambre minuscule, passe pour une nuit
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal pour aller au sommet du Puy de Dôme

Hôtel choisi pour sa proximité du Puy de Dôme au sommet duquel nous voulions aller. Cet hôtel est idéalement placé. Accueil professionnel. Chambre confortable et propre. Personnel souriant. Petit-déjeuner varié et abondant.
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon endroit

Une nuit passée, bon hôtel calme, chambre assez grande ,fonctionnelle, propre, douche petite, bon restaurant , petits déjeuners copieux, service discret. Bonne situation pour visiter le Puy de Dôme et Vulcania le + ils aiment les motos
Verified

6/10 Okay

Verified traveller

Bien pour y dormir une nuit

Bien, mais personnel un peu timide. L'entrée se trouve sur un carrefour de 4 feux tricolores
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel charmant. Nous avons mangé au restaurant de l'hotel un succulent repas dont des pates faites maison...un régal
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities

Très bon rapport qualité/prix

Très bien pour le prix! les + Randonnée directement depuis l'hôtel vers les puys Pariou (12km) et de Dôme (15km), je vous conseil de vous arrêter pour un rafraîchissement sur la terrasse du club-house du golf des volcans, magnifique vue et à mi-parcours lors des randonnées. Très bon petit-déjeuner Très bon restaurant Personnel très sympa et arrangeant Grand Parking gratuit - Route à côté parfois bruyante. Manque un frigo dans la chambre.
Verified

10/10 Excellent

Cobra-cracheur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel idéalement situé

Cet hôtel confortable est idéalement situé pour réaliser la visite du Parc Vulcania et du volvan de l'Emptégy. Sur les hauteurs et au calme il permet également de se rendre à Clermont-Ferrand (6km) en quelques minutes.
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un sejour tres satisfaisant

Ce n'est pas un immeuble tout neuf, et la chambre n'etait pas grand. Par contre, j'ai trouve le rapport qualite/prix excellent, et le restaurant etait tres bien - j'ai mange au relais chaque soir pendant ma visite. En plus, tres bien situe pour mes interests - les volcans
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Agréable

Classique mais efficace. Pas de mauvaises surprises, excellent resturant et parking.
Verified

10/10 Excellent

Abderrahmane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ERQUERY

séjour court mais agréable. très bon accueil et table de restaurant
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel de charme

En transit, parfait, silencieux et accueillant avec une belle restauration
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Direction

Madame la Directrice. Ne soyez pas trop directive avec vos clients ! Laissez leur le choix, par exemple ,de dîner sur la terrasse ou de prendre le petit déjeuner dans la salle de leur choix ! Nous avons bien apprécié votre hôtel et votre restaurant :emplacement ,propreté,accueil,.....etc