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Hôtel Chéribourg

4.0 star property

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Photo gallery for Hôtel Chéribourg

Exterior
Bar (on property)
Dining
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Regular room - main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
2603 Chemin Du Parc, Orford, QC, J1X8C8
  • Place, Mont-Orford National Park
    ‪10 min walk‬
  • Place, Mont Orford Ski Area
    ‪6 min drive‬
  • Place, Memphremagog Lake Beach
    ‪8 min drive‬
  • Airport, Newport, VT (EFK-Newport State)
    ‪46 min drive‬

Room options

View all photos for Comfort room, main pavilion

Comfort room, main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Comfort room, main pavilion

8.6 out of 10
Excellent
(96 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economic room - outside the main pavilion

Economic room - outside the main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Economic room - outside the main pavilion

8.6 out of 10
Excellent
(52 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive suite - main pavilion

Executive suite - main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Executive suite - main pavilion

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium room - outside the main pavilion

Premium room - outside the main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Premium room - outside the main pavilion

8.4 out of 10
Very good
(9 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe suite - outside the main pavilion

Deluxe suite - outside the main pavilion | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe suite - outside the main pavilion

7.6 out of 10
Good
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior suite - outside the main pavilion

Junior suite - outside the main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Junior suite - outside the main pavilion

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort plus room - main pavilion

Comfort plus room - main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Comfort plus room - main pavilion

8.0 out of 10
Very good
(33 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Regular room - main pavilion

Regular room - main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Regular room - main pavilion

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior room, 2 floors - main pavilion

Superior room, 2 floors - main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Superior room, 2 floors - main pavilion

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Premium plus room - outside the main pavilion

Premium plus room - outside the main pavilion | 1 bedroom, premium bedding, desk, blackout curtains

Premium plus room - outside the main pavilion

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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4.2 out of 5, Very good, 1,156 reviews
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About this property

Hôtel Chéribourg

Family-friendly hotel connected to the convention centre in Orford with a full-service spa
A full-service spa, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, Access to hot tub and an outdoor tennis court are on-site. Housekeeping is available on request.
Hôtel Chéribourg offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Orford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Chéribourg. During your stay, you'll be connected to the convention centre and just a quick walk from Mont-Orford National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with facials, body wraps or hydrotherapy at the spa
  • Amenities include a business centre, 12 meeting rooms and conference space
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes on foot from Mont-Orford National Park and a 2-minute drive from Club de Golf du Mont Orford
Hôtel Chéribourg offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Public spaces have free WiFi. A business centre and 12 meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. A seasonal outdoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Hôtel Chéribourg. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This 4-star Orford hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 17,997 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 January to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-12-31, 044321
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chéribourg
Cheribourg Hotel Magog
Cheribourg Hotel Orford, Quebec, Canada
Chéribourg Orford
Hôtel Chéribourg
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel Orford

Hôtel Chéribourg Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1196 reviews
Rating 8 - Good. 387 out of 1196 reviews
Rating 6 - Okay. 189 out of 1196 reviews
Rating 4 - Poor. 82 out of 1196 reviews
Rating 2 - Terrible. 45 out of 1196 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Chad

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Monika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Marc-Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très agréable comme hôtel. Bien pour une famille.
Stayed 2 nights in Aug 2025

6/10 Okay

Arlene

Liked: Cleanliness, staff & service
Needs update
Stayed 2 nights in Aug 2025

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Daniel, Mercier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in moving us from a noisy room in front of the elevator. The system gave us this bad location even if we had made our reservation few month prior to our arrival. They were very receptive of our situation and relocated us to a very nice 2 level suite with a jacuzzi.
Stayed 2 nights in Jun 2025

6/10 Okay

Philippe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
C’est un endroit qui a son charme, beaucoup de choses pour plaire à la famille. La salle de jeux a toutefois été fermée la moitié du séjour, dommage car les enfants voulaient aller à cet hôtel pour cette raison. Il manque cruellement de serviettes et c’est très difficile d’en obtenir à la réception. Finalement, le concept de bracelets est à revoir, porter des bracelets durant tout le séjour pour profiter des installations, c’est inconfortable et désagréable. On veut se sentir à l’hôtel comme à la maison, pas comme au Beauce Carnaval.
Stayed 2 nights in Aug 2025

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness
L'endroit est vieux. Les tapis de la chambre puent. L'air climatisée est extrêmement bruyante. Il y a des traces d'infiltration d'eau au plafond et des coulisses sur les murs.
Stayed 1 night in Aug 2025

10/10 Excellent

michel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spot. Had a fantastic stay. Unfortunately restaurant is closed on Monday’s so we were unable to try any food.
Stayed 1 night in Jul 2025

8/10 Good

Lyne

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Annie

Travelled with family
Pire endroit que j’ai visité, pas de personnel et la place est vraiment sale avec de la moisissure.
Stayed 1 night in Aug 2025

10/10 Excellent

JONATHAN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location for family with young kids (play room, game room, cinema room!)
Stayed 2 nights in Jul 2025

6/10 Okay

Doug

Travelled with partner
Dinning room on sunday night closed, breakfast brunch very ordinary quality and variety fair The whole resort needs to be renovated, rooms, bathrooms, dining area basically the whole resort including the grounds ! For the price the charge I’d look around at other hotels ir resorts and check the comments to read what people have to say
Stayed 2 nights in Aug 2025

10/10 Excellent

audrey-anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Thibaut

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Cher pour

It was okay but for the price, we think it was expensive.
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Clearly a Hotel past it’s Heydays. In need of renovations. Close to interesting dining options and outdoor activities
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Outdoor pool with spa and indoor pool with spa a good bonus. The kids area was wonderful, definitely a great asset for this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Mitch

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Leander

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice property and bungalows. Friendly staff. Rooms look old and would need a renovation to deserve 4 stars
Stayed 1 night in Jul 2025

6/10 Okay

Mandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It was interesting that this was the first resort in the area. They had beautiful gardens. But the facilities are old and worn. The cleanliness of the property was not good. I suppose the price was okay considering.
Stayed 6 nights in Jul 2025

6/10 Okay

Xavier

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, hot water issues

We had a good stay here for the most part--room was clean, comfortable, and spacious, and it was great to have laundry facilities available. Staff were mostly helpful and polite; however, we had issues with hot water in our room, sometimes having to let it run for more than fifteen minutes before we got hot water, and when I called the front desk to let them know I was told that this was "impossible." Otherwise it was a very positive experience.
Stayed 3 nights in Jul 2025