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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Sit by the fire in a cozy, outdoor space with comfortable seating.
Experience the urban lifestyle at this high-rise hotel with modern architecture and a prominent city view.
Relax in the stylish lobby with a plush sofa, round table, and city views.
Enjoy a comfortable stay with a view of the historic landmark clock tower from the large window.
Enjoy meals in a spacious dining area with a central island, round tables, and cushioned chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout curtains, soundproofing

Andaz, Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(74 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, View

9.2 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, View

9.4 out of 10
Exceptional
(60 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, View

9.2 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Eco-certified hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT's great location gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Byward Market Square and 5 minutes on foot from University of Ottawa
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Feast + Revel – This restaurant only serves breakfast.
Copper, Spirits & Sights – This rooftop bar only serves light fare. Happy hour is offered. Reservations are required. Open selected days.
Feast + Revel – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • Valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1037 out of 1732 reviews
Rating 8 - Good. 356 out of 1732 reviews
Rating 6 - Okay. 145 out of 1732 reviews
Rating 4 - Poor. 95 out of 1732 reviews
Rating 2 - Terrible. 99 out of 1732 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class hotel. Clean, central, modern, accommodating. We stayed in other hotels in Ottawa - nothing comes even close. Excellent customer service (predominantly Ryan!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Hasham H

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Very conveniently located next to a lot of restaurants and shopping areas and cafés hotel has no parking or any private parking so you need to park around
Stayed 1 night in Apr 2025

8/10 Good

Jessika

Liked: Cleanliness, staff & service, amenities
I liked my stay. Beds are confortable.
Stayed 1 night in Apr 2025

10/10 Excellent

CONGCONG, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Ottawa!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marie-Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon hotel, nous avons eu un bon service. Chambre propre.
Stayed 1 night in Apr 2025

10/10 Excellent

Kindzeka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and the room was perfect with amazing views
Stayed 1 night in Apr 2025

10/10 Excellent

Malena

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Amazing staff, hotel and experience!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Reita

Travelled with family

A great stay.

Check in was fast and welcoming. Due to ongoing construction there were earplugs in the room. Snacks and non alcoholic beverages were provided free of charge and drink coupons for the rooftop bar. Breakfast was delicious, but pricey: $22 per person and $5 each for coffee. Park in the municipal lot for better rates than valet. The rooms were huge, comfortable and quiet at night.
Stayed 1 night in Apr 2025

10/10 Excellent

yunxin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Deiniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Stayed 2 nights in Apr 2025

2/10 Terrible

Julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The construction was so loud that it was unbearable to be inside of the hotel during the day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Mona

The reception are very friendly. Parking is very expensive. $48 for one night. There was a bug on the bed. They said drinks and chips and chocolat are complimentary but there was no chips or chocolat when I arrived. I had to go back down to the lobby to ask and finally they were all out of chocolat.
Stayed 1 night in Apr 2025

6/10 Okay

Ken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Room with a View” (of Parliament we assumed based on site’s photos) was booked online yet all rooms west-facing were gone at check-in. Corner suite upgrade (north-east facing) was kind of them yet sits adjacent to major construction site (didn’t know beforehand). Heavy drilling starts each day at 7AM (not a great start to Saturday). Complimentary glass of wine was nice at bar on top floor yet no seating and bar was full. Host sat us at a table before we went back to our rooms before the table reservation showed up 20 mins later. Staff really tried their best to accommodate. Not their fault. Location is nice as BYWARD area has lots of restaurants and shopping.
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Robin

Travelled with family
Liked: Amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of ByWard Market. Even though it was extremely cold weather, we had a great time.
Stayed 2 nights in Jan 2025

8/10 Good

Zushen

Stayed 1 night in Apr 2025

4/10 Poor

ghulam

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Sahar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Andaz Hotel for a night. When we came, it was raining so much that we stayed at the hotel. My husband slept and woke up with a severe pain in my right eye. The following day, his eye was swallon and red that he can barely see. When he went to the pharmacy, the pharmacist said it was a bacteria that's usually contracted because of dirty sheets. I contacted the hotel and they denied.. It's been 5 days and he is still applying a cream to heal my eye.

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of construction. We were awaking at 8am to very load constant banging. I felt bad for the staff to have to work with that sound all day. All the staff were extremely nice. Very nive hotel. I guess we went at a bad time. I would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvette

Stayed 2 nights in Apr 2025