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Comfort Inn Ottawa East

2.5 star property

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Photo gallery for Comfort Inn Ottawa East

Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
Property amenity
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor) | Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

7.6 out of 10
Good
(23 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Reception

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 1,076 reviews
The price is €115
includes taxes & fees
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Travelodge by Wyndham Ottawa East

About this property

Comfort Inn Ottawa East

Eco-certified hotel with free breakfast and 24-hour business centre
A 24-hour business centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Ottawa East. During your stay, you're just a quick walk from St. Laurent Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1011 reviews
Rating 8 - Good. 337 out of 1011 reviews
Rating 6 - Okay. 170 out of 1011 reviews
Rating 4 - Poor. 65 out of 1011 reviews
Rating 2 - Terrible. 68 out of 1011 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yvonel

Stayed 3 nights in May 2025

2/10 Terrible

Malia

Travelled with family and small children
Disliked: Amenities
I reserved my room two months ago to drive 3.5 hrs and get there for them to tell me they gave our room to someone else. Instead of two queen beds for 4 guests, we ended up with a king and a pull out sofa. It took over a half an hour to figure out this mess with two tired children. The only thing they could do was give us $30 off. The complimentary breakfast was absolutely terrible. The waffle mix was sour, they brought the potatoes and Mystery meat out of the fridge and put them in the warmers, the cheese omelets were frozen in the middle. Needless to say we left hungry. Do not recommend if you expect more.
Not sure what this was but the potatoes weren't even cooked
Stayed 1 night in May 2025

6/10 Okay

Bethany

Liked: Cleanliness, property conditions & facilities
Just slow/unorganized check in. 30 mins approx to check in
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in May 2025

2/10 Terrible

Summer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience from the beginning… Requested 2 cribs, as they state the have them available, and was the main reason we chose this hotel, we did not receive any cribs, all we got was 1 broken pack n play, with no mattress, I was offer extra comforters to place in the pack n play, when I said this was unacceptable as it would not be a safe sleeping arrangement for my infant, only then did they offer a brand new replacement. Still only one, so we had to figure out another sleeping arrangement for my toddler. The extra towels under the sink are soaking wet, there is soap grime on the shower bar, the air coming from the bathroom ceiling fan smells faintly of cigarettes, all around bad experience, especially for an almost 300$ one night stay
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Very Pleasant Stay

The place is so ideal for our trip, and for out kitty pet. The room was clean, and the staff are so friendly. This was our second stay. And we definitely are coming back for our next trip. Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Swannie

Stayed 1 night in May 2025

10/10 Excellent

Indranil

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Sivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for location to where we had to go. A Lone Star pub within walking distance with great service.
Stayed 2 nights in May 2025

8/10 Good

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Grace

Breakfast was ok but sausage was not good
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay at this hotel ! So scary !
Stayed 1 night in May 2025

2/10 Terrible

David, Bracebridge

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing check in. Just one person on front desk for check in. Queue of six parties waiting to check in. Hallways cluttered with housekeeping carts during our entire stay. Breakfast was miserable. Will book elsewhere when next in Ottawa.
Stayed 1 night in May 2025

10/10 Excellent

Emmanuella

Stayed 2 nights in May 2025

10/10 Excellent

Sibi

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

6/10 Okay

Jacob

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ants
Stayed 1 night in May 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location for being central to a lot of areas. Staff was very courteous. Looks like they are in mid renovation mode and trying to spruce up outdoor area.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bet

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All Great
Stayed 2 nights in May 2025

8/10 Good

Danny

Travelled with partner
Liked: Property conditions & facilities
Good breakfast
Stayed 2 nights in May 2025