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Comfort Inn Ottawa East

2.5 star property

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Photo gallery for Comfort Inn Ottawa East

Exterior
Point of interest
Lobby
Property amenity
Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, St. Laurent Centre
    ‪5 min walk‬
  • Place, Cosmic Adventures
    ‪18 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor) | Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

7.6 out of 10
Good
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Ottawa East by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,270 reviews
The price is €82
includes taxes & fees
7 Dec - 8 Dec
Holiday Inn Ottawa East by IHG

About this property

Comfort Inn Ottawa East

Suburban hotel with free breakfast and 24-hour business centre
A 24-hour business centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Ottawa East. During your stay, you're just a quick walk from St. Laurent Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1008 reviews
Rating 8 - Good. 328 out of 1008 reviews
Rating 6 - Okay. 166 out of 1008 reviews
Rating 4 - Poor. 66 out of 1008 reviews
Rating 2 - Terrible. 72 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tobin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Loves the room and the breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Good budget accommodations.
Stayed 3 nights in Aug 2025

10/10 Excellent

Star Jovane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Mayenie

Stayed 2 nights in Aug 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and a perfect location for my stay. Very easy to access all the things I wanted to see. great parking, quiet, excellent, comfortable bed and upgraded bathroom!
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty toilet, broken cabinet door for fridge, putting breakfast away before it’s over, cleaner coming in before checkout time, wardrobe blocking the air conditioner.
Stayed 2 nights in Aug 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay at a good price

Had a great 2 night stay at this location. All good, staff friendly, unit was clean and comfortable. Located next to St. Laurent shopping center so access to anything you might need is just a short walk away. Also located just off of the 417 so easy to get anywhere by car. Also located to the nearby Ottawa LRT station.
Stayed 2 nights in Aug 2025

6/10 Okay

Erlene

Liked: Cleanliness
Good day I stayed at the Inn recently around August 5th to 7th. The place was Average in my opinion. Nothing to shout about. After all its an in. The place was clean the staff were good. Some thingsto note: you are charged a $100 security fee to be refunded after you leave the place. Providing that you did no damage to their property. Also there is no kettle or kitchenette in your room. Hence breakfast included. The breakfast was reasonable. I was informed that the security fee will be refunded in about 2 days. Hopefully I will receit today
Stayed 2 nights in Aug 2025

8/10 Good

sabu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nc
Stayed 1 night in Aug 2025

10/10 Excellent

-habs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, comfy beds
Stayed 1 night in Aug 2025

6/10 Okay

Ellen

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Not as advertised.

It was tricky finding the entrance. Once there, there were very few parking spaces. One had another car parked at an angle and encroaching on one of the few available spaces. I did park there and then we noticed the car was filled with belongings up to the ceiling and including both passenger and driver's sides. It gave the look of a hotel that was on the edge of homeless occupants (like during covid) We were scared going into the hotel. Once inside the desk clerk was pleasant. I booked the hotel several days before and the amount I thought I booked including breakfast was almost $30 more than I was quoted. After 13 hours driving, I was tired and didn't want to make a fuss. I will not be using this inn ever again and will make sure other people are aware of the situation.
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Stayed 2 nights in Aug 2025

8/10 Good

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to Stop with your Pals or Work

Stopped by after a big day of motorcycling before heading home, Place was perfect for us guys, lots of workers here but place is quiet, we slept well. Also seems to have many Restaurants in the area but must drive there.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though our room wasn't ready,the man at the front desk able to get us,a room on tbe 1st floor as my friend has a bad hip and wouldn't have been able to walk up the stairs. It was greatly appreciated that he went the extra mile for us. Breakfast was great also.
Stayed 1 night in Aug 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Beksy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it comfor inn
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and friendly staff. The room was clean, but missing liquid hand soap and body wash soap would be nice. I liked the breakfast and beds were comfortable. I would recommend this hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Catherine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Old carpets and appliances
Stayed 2 nights in Jul 2025

8/10 Good

Matthaeus

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

6/10 Okay

richard

Vieux tapis et meubles pour monter au-dessus on passe dans les escaliers où il y’a des vidanges sa semble pas trop sécuritaire
Stayed 1 night in Jul 2025