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Four Points By Sheraton Gatineau-Ottawa

3.5 star property

Choose dates to view prices

Photo gallery for Four Points By Sheraton Gatineau-Ottawa

Local and international cuisine
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
35 rue Laurier, Gatineau, QC, J8X4E9
  • Place, Canadian Museum of History
    ‪2 min walk‬
  • Place, Byward Market Square
    ‪20 min walk‬
  • Place, Parliament Hill
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Traditional Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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Lobby
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About this property

Four Points By Sheraton Gatineau-Ottawa

Riverside hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points By Sheraton Gatineau-Ottawa offers 201 accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points By Sheraton Gatineau-Ottawa. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at L Ardoise
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Canadian Museum of History and 4 minutes on foot from Jacques Cartier Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 459 square feet (41 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Gatineau-Ottawa. Parking is available for a fee.

This Gatineau hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
L Ardoise – This restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 16 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L Ardoise

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 459 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to April 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 22 per person
  • Self-parking fee: CAD 18 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 555122, 2026-09-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa
Four Points Sheraton Hotel Gatineau-Ottawa
Sheraton Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau

Reviews

Four Points By Sheraton Gatineau-Ottawa Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located across the street from Canadian History Museum. Room was clean.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, room comfort

Ok stay

Upon arriving from out of town we were anxious to check in and arrived just after 3:00, when inquiring if we could check in we were told no we couldn’t by a female staff we had to wait until 4:00. So we brought everything in only to witness the male check in two clients. So I asked if we could check in and he said sure you can. He was so pleasant and ensured we had the room we wanted (not a corner room) and even froze our ice packs overnight. He is a great host and was very hospitable. I do have a mysterious charge for $6.95 on my card with the name of the restaurant. We only used it for 2 breakfast. What is that for? We did not purchase anything else. The washrooms in the rooms could use a bit of an update the flooring is quite chipped.
Stayed 1 night in Aug 2025

10/10 Excellent

Junhu

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for downtown tourism.
Stayed 6 nights in Aug 2025

8/10 Good

kelly, wappingers falls

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good,also pet friendly which means allowed.
Stayed 2 nights in Aug 2025

8/10 Good

jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was not convenient
Stayed 3 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet malfunction the whole time we were there. Did not get fixed before we left. Had to use the main floor washroom the whole time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Renée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Esther

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our stay was wonderful. The museum was across from us and Ottawa at walking distance. We had a blast and can’t wait to return. The people are nice, friendly and kind. It seems as though we booked during the perfect time as there were many events happening simultaneously.
Stayed 5 nights in Aug 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms, friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

ALLRADAR

Okay
Stayed 4 nights in Aug 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many many times...super close to the firework competition. Quiet, clean and comfy bedrooms
Stayed 2 nights in Aug 2025

6/10 Okay

mahsa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is clean but for the money it does not worth. For breakfast and parking you should pay seperately . The beds are small for two adults i really could not sleep well . No microwave in the room. The bathtub was cloged and water went down super slowly that is very very anoying. I will not choose this hotel any more. (Room 401)
Stayed 1 night in Aug 2025

10/10 Excellent

SHIRLEY

It’s clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a quick overnight stay in Ottawa and decided to stay in Gatineau based on location. Area was super quiet for a Friday. Hotel itself was what we needed and the king room was extremely large. Only downfall for us was that we had an adjoining room and we could hear everything through the door (but didnt affect our stay). Restaurant looked nice but we didn't make use of it. Service at check-in desk was efficient and we would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel With Great Service

Stayed 1 night in Jul 2025

6/10 Okay

Binh

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Orjan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Large comfortable rooms. Inconvenient and annoying system for charging your car in the parking lot. I gave up!
Stayed 1 night in Jul 2025

10/10 Excellent

Aiden

Liked: Cleanliness, property conditions & facilities
Bed was amazing
Stayed 1 night in Jul 2025

8/10 Good

Ernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to join free membership to get better wifi and free parking. Got charged for parking and need to talk with reception to get it refunded. Overall good stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marie-Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 12:35 .From another Hotel from hell..a added a very bad experience.for example waiting 4 hours for my room. I both breakfast coupons on the website same time that i book for my 3 day's reservation.. Only us 3 out of 6 i was stuck at the front desk for 4 hours waiting for my room keys .the people working at The Best Western have no people
Stayed 1 night in Jul 2025