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Four Points By Sheraton Gatineau-Ottawa

3.5 star property

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Photo gallery for Four Points By Sheraton Gatineau-Ottawa

Local and international cuisine
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby lounge
Bar (on property)
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
35 rue Laurier, Gatineau, QC, J8X4E9
  • Canadian Museum of History
    ‪2 min walk‬
  • Byward Market Square
    ‪20 min walk‬
  • Parliament Hill
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Traditional Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 3
  • 1 King Bed

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Lobby

Best Western Plus Gatineau-Ottawa Downtown

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,001 reviews
The price is €106
includes taxes & fees
14 Sept - 15 Sept
Best Western Plus Gatineau-Ottawa Downtown

About this property

Four Points By Sheraton Gatineau-Ottawa

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points By Sheraton Gatineau-Ottawa offers 201 accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points By Sheraton Gatineau-Ottawa. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at L Ardoise
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and hiking/biking trails
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Canadian Museum of History and 4 minutes on foot from Jacques Cartier Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 459 square feet (41 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Four Points By Sheraton Gatineau-Ottawa. Parking is available for a fee.

This Gatineau hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
L Ardoise – This restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 16 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L Ardoise

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 459 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to April 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 22 per person
  • Self-parking fee: CAD 18 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 555122, 2026-09-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa
Four Points Sheraton Hotel Gatineau-Ottawa
Sheraton Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau

Four Points By Sheraton Gatineau-Ottawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tara

Liked: Cleanliness
It was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was in excellent shape when we arrived, hotel was clean and staff was very helpful english spoken and understood by pretty much all staff which made it more comfortable great stay would return
Stayed 2 nights in May 2025

10/10 Excellent

sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Stephanie, Newcastle

Travelled with family
Disliked: Cleanliness
Average service no creamers minus the first one provided, room wasn’t cleaned properly on arrival. Could have been a lot better.
Stayed 3 nights in May 2025

10/10 Excellent

Mahyar, Maple

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in May 2025

10/10 Excellent

Leighanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff Jorge was very friendly and very welcoming
Stayed 2 nights in May 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel suited our needs very well as t is just opposite of th Canadian History Museum and has easy access to walking trails and river cruises.
Stayed 2 nights in May 2025

8/10 Good

Martin

Stayed 2 nights in May 2025

8/10 Good

Leila

Stayed 3 nights in May 2025

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely! The front desk staff was very friendly, the hotel itself was beautiful and our room was perfect. Very clean as well. I would definitely stay here again
Stayed 1 night in May 2025

8/10 Good

Emrah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet location, but close to major attractions. Very walkable to a lot of places. Room is clean, well-decorated but on the smaller side, but expected in a downtown hotel. Parking has a height restriction of 6ft, and I had some anxiety attacks parking my full size SUV, perhaps an inch or less left to the ceiling. Staff is professional and courteous.
Stayed 1 night in May 2025

2/10 Terrible

guillaume

Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half an hour from parliament Hill on foot. Good location with places to eat nearby.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very unique because it was overlooking the beautiful Ottawa river location-wise. It is an easy walk to the Alexandria Bridge or the Museum of History. There is also a very good bagel store nearby, and feels almost as an offshore city hotel. This hotel is perfect if you want to explore around and see the wonderful Ottawa river.
Stayed 1 night in May 2025

8/10 Good

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but still a great downtown option for work

Stayed 2 nights in Mar 2025

8/10 Good

Tenay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sebastien

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Didier

Stayed 5 nights in Apr 2025

8/10 Good

Lenis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet area. Hotel is good overall, there was miscommunication at time of check in. The room is only serviced every 2 days, i wasn't informed. I stayed a weekend and i had to take care of my room. The sofa bed is super uncomfortable, better to ask for a roll up bed. Staff is friendly, and buffet breakfast is good
Stayed 2 nights in May 2025

10/10 Excellent

Dominic

Stayed 1 night in May 2025

6/10 Okay

Stephen

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
Poor housekeeping service. Stayed 4 nights and room was not cleaned a single time. Trash cans were emptied once, and a second time only at our specific request. Housekeeping staff were unfriendly/unwelcoming when we greeted them in elevator.
Stayed 4 nights in Apr 2025

8/10 Good

Louiselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lit confortable. Près de notre salle de spectacle. *manquait de savaon dans la douche. * restaurant: les repas ne sont pas intéressants, ni appétissants. Service impeccable.
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025