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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Reception
Reception
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, St. Laurent Centre
    ‪3 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Place, Perley and Rideau Veterans' Health Centre
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(58 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(122 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 2,618 reviews
The price is €114
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Ottawa East by IHG offers 261 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ottawa East by IHG. During your stay, you're just a quick walk from St. Laurent Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Pets welcome for a fee
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 8148 square feet (757 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Myra's Bar and Kitchen – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:30 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 671 out of 1285 reviews
Rating 8 - Good. 353 out of 1285 reviews
Rating 6 - Okay. 137 out of 1285 reviews
Rating 4 - Poor. 54 out of 1285 reviews
Rating 2 - Terrible. 70 out of 1285 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was excellent.
Stayed 4 nights in Sep 2025

8/10 Good

Francois

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Yansheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Sep 2025

4/10 Poor

katrina

Disliked: Cleanliness
Breakfast was expensive and average greasy breakfast food, very messy eating area. Not enough staff to keep up with the number of people.
Stayed 1 night in Aug 2025

10/10 Excellent

Ami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the awesome customer service, I will definitely come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE GUILLERMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a short stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Stayed 1 night in Sep 2025

8/10 Good

Tracy

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Josh

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stains on floor in both 812 and 312. Paint peeling from ceiling.
Paint pealing
Stained carpets.
Stayed 3 nights in Sep 2025

8/10 Good

Josh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ive stayed here in 2 different suites within a week. One room had multiple stains on the carpet. Once we moved to another room there was more stains on the carpet and paint falling from the bathroom ceiling.
Stayed 1 night in Sep 2025

8/10 Good

Gaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar😍😍
Stayed 3 nights in Sep 2025

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Karine

Stayed 2 nights in Sep 2025

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with very corteous manners.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a parking ticket even though my vehicle was registered by the staff at front desk. Emailed the problem and haven't received a response yet. NOT VERY HAPPY!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Gaelle

Stayed 3 nights in Sep 2025

8/10 Good

Anamika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Stayed 6 nights in Aug 2025

10/10 Excellent

Mohamed Akber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thing was excellent.
Stayed 2 nights in Sep 2025

8/10 Good

Kitty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn you can trust

Nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th room was spacious and clean
Stayed 1 night in Sep 2025

6/10 Okay

Michiiyo

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is a little out-dated and bathrooms could be made safer with, for example, a grab bar on the wall beside the bathtub, not behind it, non-slip treads on the bathtub, etc.
Stayed 7 nights in Aug 2025

8/10 Good

FNU

Stayed 3 nights in Aug 2025