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Mercure Paignton Hotel

4.0 star property

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Photo gallery for Mercure Paignton Hotel

Terrace/patio
Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace
Restaurant
Bar (on property)
Privilege, Superior Room, 1 Double Bed | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Place, Paignton Beach
    ‪1 min walk‬
  • Place, Paignton Pier
    ‪3 min walk‬
  • Place, Dartmouth Steam Railway
    ‪5 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪41 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed

9.8 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Restricted View)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (Restricted View)

9.4 out of 10
Exceptional
(24 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Mercure Paignton Hotel

Hotel with a restaurant, steps from Paignton Beach
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk. Housekeeping is available on request.
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Paignton Hotel. During your stay, you're just a quick walk from Paignton Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Paignton Beach and a 3-minute drive from Paignton Zoo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and coffee/tea in common area are also featured at Mercure Paignton Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Paignton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (69 centimetre high)
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Raised toilet seat (48 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 for adults and from GBP 12.00 for children
  • Covered self-parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number GB426800213
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Mercure Paignton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 415 reviews
Rating 8 - Good. 112 out of 415 reviews
Rating 6 - Okay. 36 out of 415 reviews
Rating 4 - Poor. 19 out of 415 reviews
Rating 2 - Terrible. 9 out of 415 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely lovely
Stayed 3 nights in Aug 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fairground opposite the hotel, blocking the promised sea view when booking. The noise levels even on the beach were extremely loud and no better in the hotel room. One night until 10pm. This was not mentioned when we booked this hotel, which is regretable because the hotel itself is of the higest standard and cannot be critised.
Stayed 4 nights in Aug 2025

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not the best

Breakfast pretty awful restaurant closes early on Sunday night bar has a total lack of staff the ones there are totally overwhelmed Aiden was a great guy totally over worked
Stayed 2 nights in Aug 2025

10/10 Excellent

Jodie

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff very friendly and helpful breakfast was brilliant will go again
Stayed 3 nights in Aug 2025

8/10 Good

Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new hotel. Very nice location and parking available.
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in all areas, especially the rooms and vacuumed. The bed was too soft, apart from that, lovely room, very spacious. Breakfast was good, lots on offer. Short walking distance to/from train and bus station Would recommend and would stay afain
Stayed 1 night in Jul 2025

6/10 Okay

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in states from 3pm we arrived at the hotel for around 2.45 and was told that housekeeping was behind and room wasnt ready i then asked again around 3.10 and room still wasnt ready we were left waiting with a 1 year old till around 4.30pm when our room was finally ready this wasnt just us quite a few people were waiting too. The room was clean and nice however weve all became ill with having the air con on which we had to have on because the room was very warm and no windows to open so air con was the only option. We did have to leave for a emergency which i did tell the staff member on the desk and her response was 'i dont think ill be able to refund you' i never asked this i was just letting them know so if they wanted to use the room they could.
Stayed 7 nights in Aug 2025

4/10 Poor

Maurice

The bar prices were extortionate compared to the ibis next door
Stayed 6 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Aruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was on the sea front, rooms were spacious and the bathroom had a walk in shower. Breakfast was good and the evening meal was very tasty. The price was reasonable and I’d recommend this hotel
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times, always good! comfortable bed, clean, nice breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Margaret, Bishops Cleeve

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Thank you for a wonderful 2 day stay at The Mercure Hotel in Paignton, Devon. My husband and i stayed in a Classic Double room with a lovely big shower, they also provided towels, hair shampoo, shower gel all organic and great quality along with the hand soap. Our bed was amazing very comfortable, also great blackout curtains too. The windows don’t open in the room but the good news is you have great air con and heating at your fingertips. The Tv was 52” and fabulous with free view channels too. Hotel has 2 lifts and a fabulous outdoor balcony area. What i loved was in the evening while having a drink outside the waiter approached us (and every other table) to hand out lovely warm fleeces to wrap around you if feeling a bit chilly as our hotel wasn’t far across from the beach. I thought this was so lovely of them to do this. We did book for dinner on our first night (booking is advised), not a very extensive menu to choose from but quality was good, a little pricey on some dishes and noticed the same menu the next night. Plenty of places to eat near by but if you didn’t want to go out the hotel then you have options. Breakfast in the morning was nice you had your continental first, then your hot buffet stuff, sausages, bacon scrambled eggs ect… but a word of warning as we didn’t find this out until I’d plated up the hot food but if you wanted your eggs a different way like poached, fried ect you need to order them separately at the bar first. Staff all fabulous. Thanks again
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break

The accommodation is excellent
Stayed 2 nights in Jul 2025

4/10 Poor

Megan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The building and facilities of the hotel it self was lovely, however the staff were not very helpful, did not seem like they cared about customer satisfaction. When we arrived we were very pleased with the hotel, we asked several questions to staff who didn’t seem to care. One night we wanted to eat in the hotel of which there were three other tables, after being signposted to the restaurant staff I said excuse me to the waiter who at first ignored me once saying excuse me again he told me they were fully booked! When they only had 3 tables eating, he did not carry on the conversation or apologise or even offer other suggestions. When speaking to reception staff about changes we would make to the hotel to make it abit better for customer we felt they didn’t care. Rooms were not cleaned till after 5pm everyday of which we were getting ready to go out so we had to go 3 days without having the room cleaned. This hotel could be a good facility and has a lot of potential however staff have let them down and we will not be staying again
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab spot

The location of the hotel is great, we were visiting family in Torbay which is less than a ten minute drive from here. There are plenty of bars cafes and shops a short walk along from the hotel. if you dont want to pay for the hotel parking there is a public car park at the top of beach road that is a little cheaper. The hotel is well decorated and the reception and public areas were nice and clean during our stay. Our room was spacious and clean, it had tea and coffee as well as a mini fridge. The bed was comfortable, as were the two chairs in the room. Staff were attentive, polite and helpful. We'll certainly use this hotel again on our next visit to Torquay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern property with great views from the sea view rooms. We had a wonderful stay. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The area was lovely and the local people are so friendly. Lots of lovely places to eat.
Stayed 3 nights in Jul 2025