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Hotel Mundo Maya Palenque

3.0 star property

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Photo gallery for Hotel Mundo Maya Palenque

Aerial view
Balcony
Interior
Balcony
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Palenque National Park
    ‪6 min walk‬
  • Aluxes Eco Park
    ‪16 min walk‬
  • Palenque Archaeological Zone
    ‪7 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Mundo Maya Palenque

Suburban hotel with 2 outdoor pools and 24-hour business centre
This hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Mundo Maya Palenque offers 144 accommodations with a safe. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Mundo Maya Palenque, you'll be within walking distance of Palenque National Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and a lift
  • 13 minutes on foot from Palenque National Park and a 4-minute drive from Museo de Sitio Palenque
Hotel Mundo Maya Palenque offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hotel Mundo Maya Palenque also features spa services and a lift. Free self parking is available.

Hotel Mundo Maya Palenque has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In a national park

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Hotel Mundo Maya Palenque Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in palenque chiapas
Stayed 1 night in Jul 2025

8/10 Good

Ana karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y tranquilo
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grata experiencia en el hotel, las instalaciones, la vista y el personal excelente. Solo ampliar más el horario de la alberca, más opciones de menús en la alberca y restaurantes.
Stayed 1 night in Aug 2025

10/10 Excellent

FAUSTO ADBEEL CAMARGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel nuevo. Buenos servicios
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
Todo muy
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsy

Travelled with family and small children
Comida excelente!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó aunque el restaurante no fue lo mejor
Stayed 1 night in Jul 2025

10/10 Excellent

Merari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendable me encantó

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exytaordinaria.
Stayed 1 night in Jul 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran hotel

Muy bonito hotel, excelente servicio. Gente muy amable. Frente a la zona arqueológica. Solo sugiero ampliar horarios de gimnasio y alberca.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Increíble, lo recomiendo muchísimo
Stayed 3 nights in Jul 2025

6/10 Okay

CARLOS RENE GOMEZ

Liked: Amenities
Disliked: Property conditions & facilities
El cuarto olía muy mal , el olor venía de la coladera de la regadera. Tuve que colocar una toalla húmeda encima de la coladera de la regadera para contener el olor. Instalaciones muy bonitas y a unos pasos de la zona Arqueológica. Servicio a cuarto excelente y buen sazón de cocina del restaurante
Stayed 3 nights in Jul 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heel mooi hotel, luxueus en volledig nieuw. Is in een heel mooie setting. Je parkeert de wagen op bewaakte parking en wordt met een golfcar naar het hotel gebracht. Ligging rechtover archeologische site Palenque, ideaal dus. Je moet maar oversteken en je bent er. De menukaart is eerder pover, het ontbijt te duur voor wat het is en het personeel verstaat geen Engels. Wel super toffe restaurantjes in de buurt. Ontbijt bij Casa Nicho, lunch bij Cafe Jade zijn aanraders... Hotel is zeker een aanrader
Stayed 3 nights in Jul 2025

10/10 Excellent

ENRIQUE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos quedamos gratamente sorprendidos en nuestra primera visita a este hotel, vistas y paisajes increíbles, limpio, buena atención y un diseño que se mezcla con su entorno de selva lacandona. FELICIDADES
Impresionante ceiba en el recibidor del hotel rodeada de 4 estelas mayas
Divertidas amenidades gratuitas en el lobby, como futbolito, ping-pong, billar, etc
los traslados dentro del hotel en los carritos eléctricos te permiten disfrutar de paisajes memorables de la montaña y la selva
vista desde la habitación
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Unicamente en algunos espacios percibi poco personal para la atención
Stayed 1 night in Jun 2025

10/10 Excellent

Nesthor Fredy

Stayed 1 night in Jun 2025

6/10 Okay

Raul antonio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La persona del carrito iba a exceso de velocidad y tiró mi maleta a un grado de romperla y el hotel no se hizo responsable, la cama súper incómoda
Stayed 1 night in Jun 2025

8/10 Good

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La cama está súper dura,
Stayed 1 night in Jun 2025

10/10 Excellent

Eva Maria

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Karla violeta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Solo la bebida un poco de más alcohol
Stayed 1 night in Jun 2025

6/10 Okay

AM

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opino que lanalverca debe de cerrarse mas tarde
Stayed 1 night in Jun 2025

10/10 Excellent

Lizeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Preciosa y muy segura… Creo que deberían de hacer exclusivo el uso de la alberca con traje de baño, puesto que demerita el hecho a un hotel de lujo, parece balneario:(
Stayed 1 night in May 2025

10/10 Excellent

Maciel**

Stayed 1 night in May 2025