Suburban hotel with spa services and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and a business centre.
Hotel Plaza Palenque offers 98 air-conditioned accommodations, with laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
During your stay at Hotel Plaza Palenque, you'll be within walking distance of El Panchán. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
Free WiFi
Free self-parking
Enjoy Mexican cuisine while dining at La Palapa
English breakfast served daily for a fee
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance and luggage storage
14 minutes on foot from El Panchán and a 2-minute drive from Museo Del Textil
Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A business centre and meeting rooms are available.
Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Hotel Plaza Palenque. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.
This 3-star Palenque hotel is smoke free.
For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
La Palapa – This restaurant specialises in Mexican cuisine.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily English breakfast available 7:00 AM to 11:00 AM for a fee: MXN 165 for adults and MXN 100 for children
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
La Palapa
Things to do
Arcade/game room
Billiards/pool table
Outdoor pool
Family friendly
Arcade/game room
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Garden
In a nature reserve
Pool loungers
Terrace
Spa
Deep-tissue massages
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: from approximately MXN 165 for adults and from MXN 100 for children
Airport shuttle fee: MXN 150 per room (one-way)
Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 10:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.