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Hotel y Centro de Convenciones Jardines del Lago

3.0 star property

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Photo gallery for Hotel y Centro de Convenciones Jardines del Lago

Exterior
Exterior
Exterior
Property grounds
Kayaking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Parking included

Explore the area

View in a map
Calle Monterrey, Panajachel, Solola, 7010
  • Place, Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Place, Church of Saint Francis
    ‪16 min walk‬
  • Place, Panajachel Municipal Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | Individually decorated, individually furnished, blackout curtains

Comfort Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

7.6 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Comfort Double Room - Accessible

Comfort Double Room - Accessible | Individually decorated, individually furnished, blackout curtains

Comfort Double Room - Accessible

7.4 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Individually decorated, individually furnished, blackout curtains

Triple Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds | Individually decorated, individually furnished, blackout curtains

Family Double Room, Multiple Beds

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, blackout curtains

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel y Centro de Convenciones Jardines del Lago

Family beach fun and outdoor pool
Guests at this beach hotel will appreciate convenient on-site amenities such as a playground and a picnic area.
Hotel y Centro de Convenciones Jardines del Lago offers 48 accommodations, which are accessible via exterior corridors and feature blackout curtains. Each accommodation is individually furnished and decorated. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel y Centro de Convenciones Jardines del Lago, you're just a quick walk from Lake Atitlán. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Vaqueros
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna, bicycles to rent and kayaking
  • Steps from Lake Atitlán and Azul Maya Archaeological Museum
  • Airport shuttle service available for a fee
Hotel y Centro de Convenciones Jardines del Lago offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel y Centro de Convenciones Jardines del Lago. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3-star Panajachel hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Vaqueros – Overlooking the garden, this restaurant specialises in local cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: GTQ 85 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vaqueros

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately GTQ 85 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel y Centro de Convenciones Jardines del Lago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel

Reviews

Hotel y Centro de Convenciones Jardines del Lago Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 179 out of 323 reviews
Rating 8 - Good. 90 out of 323 reviews
Rating 6 - Okay. 34 out of 323 reviews
Rating 4 - Poor. 17 out of 323 reviews
Rating 2 - Terrible. 3 out of 323 reviews

Reviews

10/10 Excellent

Kenjayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, clean and a beautiful view. It is in walking distance of everything.
Stayed 2 nights in Jun 2025

4/10 Poor

Sulma

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Linda

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an Amazing stay with beautiful views. Will stay here again
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

8/10 Good

Edwin

Travelled with group
Liked: Cleanliness, amenities
Los jardines y vista son hermosos, buena atencion. Las habitaciónes limpias aunque bastante sencillas,
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay to enjoy Lake Atitlan

The property is very well kept with friendly and attentive staff. Everyone was helpful and the view was outstanding. Dinner was what you would expect from a hotel, but breakfast was excellent and the coffee was even better.
Stayed 3 nights in May 2025

10/10 Excellent

July

Liked: Cleanliness, staff & service, property conditions & facilities
I really like our bedroom and the common spaces
Stayed 2 nights in May 2025

10/10 Excellent

RAQUEL

Stayed 1 night in May 2025

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds ,great service, great location, quiet atmosphere, loved it
Stayed 2 nights in Apr 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place great time with the family and kids
Stayed 2 nights in Apr 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opcion

El hotel esta sobre el lago,con un precioso jardin. Buena cochera que es importante en esa ciudad. Hubo un problema con el agua caliente que luego fue solucionado.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kulai

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Ingrid A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing whether excellent

Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, beautiful and peaceful place
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, they allowed me to check in early which was wonderful after a long flight and shuttle from Antigua. I was unaware there was a wedding going on while I was there so it was quite loud until early in the morning but I understand that. Overall I enjoyed my stay and thought the town was super cute. Beautiful view of the lake
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Everett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
Stayed 2 nights in Feb 2025

10/10 Excellent

ELVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much,my husband and I love the property it was perfect, the free breakfast it was great,staff very welcoming, rooms nice spacious and clean,We recommend this property,planing to go back again..
Stayed 2 nights in Feb 2025

10/10 Excellent

Ernesto, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Ed

Travelled with group
Liked: Staff & service, amenities
We loved this property except for the constant smell of sewage gases both outside our room and in the bathroom. This property is obviously struggling with septic infrastructure, as I am sure most properties around the lake are too. Dogs bark pretty much all night every night, which was a minor annoyance.
Stayed 3 nights in Jan 2025

6/10 Okay

Shirma

Travelled with family, Travelled with group
Disliked: Amenities
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
Stayed 2 nights in Aug 2024

6/10 Okay

sandra

Disliked: Amenities, property conditions & facilities
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
Stayed 1 night in Jul 2024

4/10 Poor

Edgar R

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Stayed 1 night in Jul 2024