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Megapolis Hotel Panamá

Property class: 4.5

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Photo gallery for Megapolis Hotel Panamá

Front of property
Outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas
Building design
Rooftop terrace
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Balboa, Panama City
  • Place, Multicentro Panama
    ‪1 min walk‬
  • Place, Avenida Balboa
    ‪2 min walk‬
  • Place, Cinta Costera
    ‪8 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite Gold City View

Premium bedding, down duvets, free minibar, in-room safe

Suite Gold City View

7.4 out of 10
Good
(15 reviews)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(41 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View | Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Sea View

Family Suite, 2 Bedrooms, Sea View | Premium bedding, down duvets, free minibar, in-room safe

Family Suite, 2 Bedrooms, Sea View

7.0 out of 10
Good
(20 reviews)
  • Sea view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, down duvets, free minibar, in-room safe

Premium Suite

  • Sea view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King Bed

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite King Bed

8.4 out of 10
Very good
(38 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchenette | Espresso maker

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 127 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, down duvets, free minibar, in-room safe

Junior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Megapolis Hotel Panamá

2 restaurants, a full-service spa and a casino are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, 3 bars/lounges and a poolside bar. Change of towels is available on request
Megapolis Hotel Panamá offers 764 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the free breakfast at Megapolis Hotel Panamá. During your stay, you'll be connected to the convention centre and just a quick walk from Avenida Balboa. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, hydrotherapy or thalassotherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Avenida Balboa and 7 minutes on foot from Cinta Costera
Megapolis Hotel Panamá offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 14854 square feet (1380 square metres) and includes a conference centre. A casino, a sauna, and gift shops/newsstands are also featured at the luxury Megapolis Hotel Panamá. Free self parking and valet parking are available.

This 4.5-star Panama City hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Bazaar – This buffet restaurant serves breakfast, lunch and dinner.
Ciao – This family restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Open daily.
Float Bar – This bar is located by the pool. Open daily.
Mamie Lee's – On-site bar. Open daily.
Stage Bar – On-site karaoke bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Ciao
  • Float Bar
  • Mamie Lee's
  • Stage Bar

Things to do

  • 30 gaming tables
  • 370 slot machines
  • Billiards/pool table
  • Casino (8,611 square foot of space)
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Sportsbook
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,854 square foot of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Lever door handles
  • Lift (180 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Megapolis Hotel Panamá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 873 out of 1493 reviews
Rating 8 - Good. 289 out of 1493 reviews
Rating 6 - Okay. 153 out of 1493 reviews
Rating 4 - Poor. 74 out of 1493 reviews
Rating 2 - Terrible. 104 out of 1493 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mishel

Disliked: Cleanliness, amenities, property conditions & facilities
Junior suit schmutzig laut und sehr klein ! Reception sehr unfreundlich
Stayed 7 nights in Feb 2026

8/10 Good

Olga

Stayed 4 nights in Dec 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
water is provided every day. pool is very big. mall right across from the hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jie

Stayed 2 nights in Dec 2025

6/10 Okay

Betsy

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was in decent condition, however, the housekeeping was managed poorly- and the room was not properly tidied ( dirty cups left from day to day, towels not replaced). In addition the scent/smell in the hallways and the lobby was overwhelming and , to my taste, rather unpleasant. Lastly, waiting for the elevator took up a great deal of time; clearly a poorly designed system.
Stayed 4 nights in Dec 2025

6/10 Okay

Danit

Travelled with family
Liked: Property conditions & facilities
Hay olor a humedad en la habitación
Stayed 3 nights in Jan 2026

10/10 Excellent

Karina Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel nos brindó una excelente atención.
Stayed 1 night in Dec 2025

10/10 Excellent

RAFAEL

Love it
Stayed 2 nights in Dec 2025

2/10 Terrible

Timothy

Stayed 6 nights in Dec 2025

8/10 Good

Erica

Stayed 4 nights in Dec 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service was excellent
Stayed 5 nights in Dec 2025

2/10 Terrible

Thomas

Was not able to make flight due to Panamanian rules on passport. There's no contact number that anyone ever answers. They don't respond on their website either. My wife reached out on Instagram but we never heard back from them. We didn't want a refund, only a credit so we could come after we got the passport corrected. Still never a response. I believe it was all a scam from the start. What hotels don't answer phones or have a direct reservation number? It's this a credible hotel? We've always booked through Expedia but now second guessing this decision as well. Because not even Expedia was able to contact a Hotel that I booked through them.
Stayed 7 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and the view of the water was very nice.
Stayed 1 night in Dec 2025

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno que parece almuerzo , jacuzzi pequeño
Stayed 6 nights in Dec 2025

8/10 Good

NICOLA

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was great. Water issue in corridor by bedroom soaked through carpet - smelt moldy
Stayed 7 nights in Dec 2025

10/10 Excellent

Odilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and the staff is very accommodating and nice
Stayed 1 night in Dec 2025

2/10 Terrible

Noel

Travelled with family
Disliked: Staff & service, amenities
Took an hour wait in line to check in. No linens provided for the sofa sleeper and no one answered when we called operator several times over two days. There’s a heavy detergent scent in the lobby and halls trying to cover the damp, musty smell.
Stayed 4 nights in Dec 2025

2/10 Terrible

Tanuja

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The customer support at this establishment was unprofessional and worked against helping you instead of being on your side. Maria at the front desk early morning was giving us the run around just to receive the room which we booked. After saying we should come back at 3pm for check in because no rooms were available we asked if it was possible to pay for an early check in. Maria assured as we will be getting a room in the same category as we booked. After making our way to the room we noticed it was missing a balcony. We went back to speak to Maria who then asked to see our booking which unfortunately did not include all the room amenities and details. After asking what can be done to make the situation right she suggested I contact Expedia directly. Upon reaching out to Expedia they were unsuccessful in reaching the hotel and asked if they can call me to speak to the front desk. Expedia spoke to Maria and explained the room which I had booked intact did include a balcony. Maria then hung up the phone and said she does not want to speak to them and needs written proof of the balcony. After showing her a screenshot of the room which I booked she then said she has a room in the same category but with queen beds and joked that would be best for us in case my partner and I had a fight. The entire hotel stay was not enjoyable. The bed sheet were stained, the shower did not drain well, hot water was only available sometimes, you had to beg for water and we didnt receive room cleani
Stayed 4 nights in Dec 2025

4/10 Poor

Terri A

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't like to leave a negative review and must say we were grateful for the hotel granting our request for a room with a view of the Pandora building. That being said, the hotel is very run down, dirty and there was only 1 restaurant open despite having other restaurants in the hotel. There aren't any restaurants in the area, but you can walk straight over to the mall where there is a Hard Rock Cafe. Most stores are closed down. The pool didn't have enough chairs for us to go during the day. The staff was generally cordial and friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in took over an hour!
Stayed 1 night in Dec 2025

8/10 Good

Karel, Hialeah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process is a hassle. They strictly start checking in at 3:00 PM, and we have to wait after that time. It can easily take over an hour. The hotel itself is beautiful, and the staff is friendly. However, getting an answer for room service over the phone can be a bit frustrating. They often hang up on us. The breakfast is decent, with several options and two egg cooking stations. That’s a nice touch. One issue we encountered was the humidity. Sometimes, you can feel the smell in the elevator hall. They’ve installed a few deshumidifiers, but it’s still noticeable.
Stayed 4 nights in Dec 2025

6/10 Okay

Barry

Travelled with family
Disliked: Cleanliness, staff & service
Visit to Panama with a group of families. Needed to stay close to synagogues and kosher restaurants. Room was decent but not much to get excited about. Very large hotel connected to a mall. Kosher grocery store in the garage level of the connected mall building.
Stayed 4 nights in Dec 2025

4/10 Poor

Hemala

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was so dirty and smelled moldy. Requested the room to be cleaned and it wasn't. Asked for another room it was better, but the same issue a day later, the smell. I was also told by housekeeping they do not mop. Housekeeping was poor, there's just so much to list. Well not be same here again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Ravindra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast and very clean and friendly staff!!!
Stayed 6 nights in Dec 2025